TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax makes me a repeat customer. Awesome tool. I love it! And would recommend it to anyone out there.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Turbo Tax is good for finding deductions and creating returns. However, it is more expensive than I would like to have paid.
Date published: 2021-02-18
Rated 3 out of 5 by from turbo tax is a pain to work with When I was filing my taxes a message popped up and said our records indicate the youu are not entitled to e-file one or more formsets. I had to delete my state and reinput all my information back in. I used chat and was on for over an hour. The chat went inactive and I lost the lady I was speaking with. Then I had to get back on and weight again and I ended up paying again when we got it resolved.
Date published: 2021-02-18
Rated 1 out of 5 by from After 5 Years I'm Done After sticking with this service for 5 years, I'm done... Y'all done charged me an arm and a leg for less than a $500 return. This is the last time unless you can make it up to me. I'm severely disappointed how much y'all are railing me for.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Intuitive and clarified areas of uncertainty. Effective tool.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is fantastic I have never had the greatest luck with CPA's over the years. I also always felt intimated to even try to do my taxes myself. But last year and this year I ventured into doing my taxes myself through TurboTax and I have been so surprised and supported! Their online live CPA's are great help if I get stuck, their link to Quickbooks has helped me stay organized. I am thankful for their service because this year due to all the deductions they helped me realized I was eligible for I am getting my biggest refund ever. Thank you TurboTax.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes tax time simple Turbotax is the best tax return format I've ever used. I never have problems and I get way more than I do with any other tax company. Love it!!
Date published: 2021-02-18
Rated 5 out of 5 by from THE ONLY WAY TO DO TAXES incredibly simple, even for someone technology incapable. the live experts were a breeze to work with and it was completely free ! why waste time going to a stuffy office or bothering your friend or family member (who probably really doesn't like that you ask them to do your taxes anyway) 10-10 would recommend
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use very user friendly self explanatory step by step instructions with prompt
Date published: 2021-02-18
Rated 5 out of 5 by from 1st year was a challenge, after that it's great! Last year was my first year preparing my own taxes and using Turbo Tax. It was very challenging for me, especially having investments. The good part was I learned so much and all of the answers to my questions were within Turbo Tax and the community of users. This year was a breeze! It only took a few hours and both Federal and State are done! I actually found 2 huge errors that my previous preparer made and had cost me money for several years. I would not have known without using Turbo Tax!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax makes me a repeat customer. Awesome tool. I love it! And would recommend it to anyone out there.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Turbo Tax is good for finding deductions and creating returns. However, it is more expensive than I would like to have paid.
Date published: 2021-02-18
Rated 3 out of 5 by from turbo tax is a pain to work with When I was filing my taxes a message popped up and said our records indicate the youu are not entitled to e-file one or more formsets. I had to delete my state and reinput all my information back in. I used chat and was on for over an hour. The chat went inactive and I lost the lady I was speaking with. Then I had to get back on and weight again and I ended up paying again when we got it resolved.
Date published: 2021-02-18
Rated 1 out of 5 by from After 5 Years I'm Done After sticking with this service for 5 years, I'm done... Y'all done charged me an arm and a leg for less than a $500 return. This is the last time unless you can make it up to me. I'm severely disappointed how much y'all are railing me for.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Intuitive and clarified areas of uncertainty. Effective tool.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is fantastic I have never had the greatest luck with CPA's over the years. I also always felt intimated to even try to do my taxes myself. But last year and this year I ventured into doing my taxes myself through TurboTax and I have been so surprised and supported! Their online live CPA's are great help if I get stuck, their link to Quickbooks has helped me stay organized. I am thankful for their service because this year due to all the deductions they helped me realized I was eligible for I am getting my biggest refund ever. Thank you TurboTax.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax makes tax time simple Turbotax is the best tax return format I've ever used. I never have problems and I get way more than I do with any other tax company. Love it!!
Date published: 2021-02-18
Rated 5 out of 5 by from THE ONLY WAY TO DO TAXES incredibly simple, even for someone technology incapable. the live experts were a breeze to work with and it was completely free ! why waste time going to a stuffy office or bothering your friend or family member (who probably really doesn't like that you ask them to do your taxes anyway) 10-10 would recommend
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use very user friendly self explanatory step by step instructions with prompt
Date published: 2021-02-18
Rated 5 out of 5 by from 1st year was a challenge, after that it's great! Last year was my first year preparing my own taxes and using Turbo Tax. It was very challenging for me, especially having investments. The good part was I learned so much and all of the answers to my questions were within Turbo Tax and the community of users. This year was a breeze! It only took a few hours and both Federal and State are done! I actually found 2 huge errors that my previous preparer made and had cost me money for several years. I would not have known without using Turbo Tax!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11978