TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great! My experience was great. My tax expert Dean was the best.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax was amazing! Shari was amazing and I appreciate her work greatly.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic So simple yet easy to look up questions. Also you can get live tech support
Date published: 2022-03-22
Rated 4 out of 5 by from 3 years of mostly painless filing. Turbotax makes filing my tax return less terrible. I've had favorable outcomes so far. Thanks!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Works Great Liked everything about it including the step-by-step walkthrough of all data as well as ability to look at resultant IRS and worksheet forms. Only negative was that each time I wanted to go to the Intuit site to look up a Community question for an answer or pose one myself or even submit a suggested fix for a faulty form, it required 2-factor authentication. It never remembered my having been there before. Don't see why my Turbo Tax program could not authenticate my coming from a paid for program to use the help. I was going to volunteer to answer questions at the end (from the program), but decided not to because of the hassle of that requirement to do this too. Too bad, might have been able to help someone... Otherwise, I highly recommend.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is helpful for college students! I was running into problems with my taxes and TurboTax really helped me with the fine details
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is Good It is easy to understand. When I have questions, I write it down and immediately have answers.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo works Great product and simple to follow using the walk me through prompt.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic! Very helpful Amazing tax experts! Always there to help! I would highly recommend Audit Protection!
Date published: 2022-03-22
Rated 2 out of 5 by from You set me up ... and not in a good way. I somehow ended up on TurboTax Live. I looked into removing it, and searches revealed I could remove the unneccesary expense clear up until I filed. That may be true, but by then you have to clear everything and start allllll over. That - was a cheap shot - and I feel like I got cheated out of a hundred bucks - because you knew full well I wouldn't want to start over. I'll know better next dance ... IF there is a next dance with you.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 11973
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! My experience was great. My tax expert Dean was the best.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax was amazing! Shari was amazing and I appreciate her work greatly.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic So simple yet easy to look up questions. Also you can get live tech support
Date published: 2022-03-22
Rated 4 out of 5 by from 3 years of mostly painless filing. Turbotax makes filing my tax return less terrible. I've had favorable outcomes so far. Thanks!
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax Works Great Liked everything about it including the step-by-step walkthrough of all data as well as ability to look at resultant IRS and worksheet forms. Only negative was that each time I wanted to go to the Intuit site to look up a Community question for an answer or pose one myself or even submit a suggested fix for a faulty form, it required 2-factor authentication. It never remembered my having been there before. Don't see why my Turbo Tax program could not authenticate my coming from a paid for program to use the help. I was going to volunteer to answer questions at the end (from the program), but decided not to because of the hassle of that requirement to do this too. Too bad, might have been able to help someone... Otherwise, I highly recommend.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is helpful for college students! I was running into problems with my taxes and TurboTax really helped me with the fine details
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is Good It is easy to understand. When I have questions, I write it down and immediately have answers.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo works Great product and simple to follow using the walk me through prompt.
Date published: 2022-03-22
Rated 5 out of 5 by from Fantastic! Very helpful Amazing tax experts! Always there to help! I would highly recommend Audit Protection!
Date published: 2022-03-22
Rated 2 out of 5 by from You set me up ... and not in a good way. I somehow ended up on TurboTax Live. I looked into removing it, and searches revealed I could remove the unneccesary expense clear up until I filed. That may be true, but by then you have to clear everything and start allllll over. That - was a cheap shot - and I feel like I got cheated out of a hundred bucks - because you knew full well I wouldn't want to start over. I'll know better next dance ... IF there is a next dance with you.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 11973