TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax Review We talked to Robert, and he was very helpful, and pleasant to talk to. The two unhelpful things were that 1) I could not get the TurboTax CD to run, so had to call the help line to talk to someone, and 2) Robert's end of the video froze and we had to discontinue the call-after which I ran in to minor trouble. I figured it out, but it cost me another hour of my time when I could really have done it all by myself if the CD had played.
Date published: 2021-02-18
Rated 5 out of 5 by from I love TurboTax! I engaged with two of your TurboTax experts two different days. I had errors on my federal return and your experts helped my find them and get them corrected I have complete confidence in the two people who helped my.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax works great followed the directions on my own and it wasn't too hard. I have a simple standard deduction case.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made filing my taxes EASY This is the first time I filed my taxes and TurboTax made it very straightforward and simple. I was intimidated by the process but I learned what each step meant and felt like I made the most of my deductions.
Date published: 2021-02-18
Rated 5 out of 5 by from The amount of support is amazing. Incredible improvements made since last year, makes it easier for someone who struggles with doing their taxes do to lack of knowledge become more informed, thank you. Workers were very helpful an polite and received assistance faster than expected.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome Very satisfied. I have been filing with them for about 5 years maybe longer and have not yet had a problem with my refund. Turbo tax makes the filing process very quick and simple. Thank you!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made fixing a rejected return simple! The State return got rejected and TurboTax automatically walked me through the items that needed fixing and in my case were fixed automatically. This probably was because I filed early and not all the forms were available at the time. No problem, all fixed now!
Date published: 2021-02-18
Rated 4 out of 5 by from I have used turbo tax for years I engaged with one of the Turbo tax live experts, Richard, this year because my NYS tax return would not go through, in spite of TT acknowledgement that all the information was correct. He called at the appointed time, but could not on first look locate a problem. He asked to make a call back to me the following day, so he could research possible solutions. I agreed, and he called back promptly when he said he would. My state return is now fixed and successfully e-filed. Awesome job Richard! Thanks Turbo tax!
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy! TurboTax is the most intuitive and easy to use tax service! I would recommend it to anyone who wants to get the most out of their tax return.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax help me a lot I’m very happy to say turbo tax help me threw a lot when filing my taxes
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11970
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax Review We talked to Robert, and he was very helpful, and pleasant to talk to. The two unhelpful things were that 1) I could not get the TurboTax CD to run, so had to call the help line to talk to someone, and 2) Robert's end of the video froze and we had to discontinue the call-after which I ran in to minor trouble. I figured it out, but it cost me another hour of my time when I could really have done it all by myself if the CD had played.
Date published: 2021-02-18
Rated 5 out of 5 by from I love TurboTax! I engaged with two of your TurboTax experts two different days. I had errors on my federal return and your experts helped my find them and get them corrected I have complete confidence in the two people who helped my.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax works great followed the directions on my own and it wasn't too hard. I have a simple standard deduction case.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made filing my taxes EASY This is the first time I filed my taxes and TurboTax made it very straightforward and simple. I was intimidated by the process but I learned what each step meant and felt like I made the most of my deductions.
Date published: 2021-02-18
Rated 5 out of 5 by from The amount of support is amazing. Incredible improvements made since last year, makes it easier for someone who struggles with doing their taxes do to lack of knowledge become more informed, thank you. Workers were very helpful an polite and received assistance faster than expected.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome Very satisfied. I have been filing with them for about 5 years maybe longer and have not yet had a problem with my refund. Turbo tax makes the filing process very quick and simple. Thank you!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made fixing a rejected return simple! The State return got rejected and TurboTax automatically walked me through the items that needed fixing and in my case were fixed automatically. This probably was because I filed early and not all the forms were available at the time. No problem, all fixed now!
Date published: 2021-02-18
Rated 4 out of 5 by from I have used turbo tax for years I engaged with one of the Turbo tax live experts, Richard, this year because my NYS tax return would not go through, in spite of TT acknowledgement that all the information was correct. He called at the appointed time, but could not on first look locate a problem. He asked to make a call back to me the following day, so he could research possible solutions. I agreed, and he called back promptly when he said he would. My state return is now fixed and successfully e-filed. Awesome job Richard! Thanks Turbo tax!
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Easy! TurboTax is the most intuitive and easy to use tax service! I would recommend it to anyone who wants to get the most out of their tax return.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax help me a lot I’m very happy to say turbo tax help me threw a lot when filing my taxes
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11970