TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax simple and easy Easy to use and very helpful. The health care form didn't have a place for the 1095-C.
Date published: 2021-02-25
Rated 5 out of 5 by from Still a wonderful and helpful tool We've used for years and still plan on using again and again
Date published: 2021-02-25
Rated 2 out of 5 by from Turbo Tax Is disapointing I have been using Turbo Tax since 2015. However; there is no records of my returns and they don't even recognize my account. I also had to re-enter information more than once when preparing my taxes this year. How does a loyal customer not have any records regarding account information/returns. I have the same email, ID and nothing has changed with the exception of my address this year.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is pretty awesome I was having trouble figuring out why I couldn't e-file my taxes and tax expert Kathy spent an over an hour going through everything with me and got everything taken care of! Amazing customer service!
Date published: 2021-02-25
Rated 5 out of 5 by from worked great I feel way more confident that every credit and deduction was taken for me.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT! EASY TO FOLLOW, AND HELP IS RIGHT THERE WHEN YOU NEED IT.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy I've been using it for years....love it. Seem to get easier each year
Date published: 2021-02-25
Rated 5 out of 5 by from VERY affordable I've been using turbotax for 3 years now & I don't plan on going back to another tax preparer.
Date published: 2021-02-25
Rated 3 out of 5 by from Price Too High I didn't select the premier option, but when I checked out, it was chosen. And now we have to pay to get direct deposit. @ $150 to file, it's easier to take to a tax preparer.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good It was very pleasant and helpful and a lot faster than going to a tax place to get them done highly recommend turbo tax
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax simple and easy Easy to use and very helpful. The health care form didn't have a place for the 1095-C.
Date published: 2021-02-25
Rated 5 out of 5 by from Still a wonderful and helpful tool We've used for years and still plan on using again and again
Date published: 2021-02-25
Rated 2 out of 5 by from Turbo Tax Is disapointing I have been using Turbo Tax since 2015. However; there is no records of my returns and they don't even recognize my account. I also had to re-enter information more than once when preparing my taxes this year. How does a loyal customer not have any records regarding account information/returns. I have the same email, ID and nothing has changed with the exception of my address this year.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is pretty awesome I was having trouble figuring out why I couldn't e-file my taxes and tax expert Kathy spent an over an hour going through everything with me and got everything taken care of! Amazing customer service!
Date published: 2021-02-25
Rated 5 out of 5 by from worked great I feel way more confident that every credit and deduction was taken for me.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT! EASY TO FOLLOW, AND HELP IS RIGHT THERE WHEN YOU NEED IT.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy I've been using it for years....love it. Seem to get easier each year
Date published: 2021-02-25
Rated 5 out of 5 by from VERY affordable I've been using turbotax for 3 years now & I don't plan on going back to another tax preparer.
Date published: 2021-02-25
Rated 3 out of 5 by from Price Too High I didn't select the premier option, but when I checked out, it was chosen. And now we have to pay to get direct deposit. @ $150 to file, it's easier to take to a tax preparer.
Date published: 2021-02-25
Rated 5 out of 5 by from Very good It was very pleasant and helpful and a lot faster than going to a tax place to get them done highly recommend turbo tax
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11969