TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from First Time My accountant retired so left on my own ... somewhat. The CHAT assistance I received from Turbo tax Live was priceless. It gave me the confidence I needed to move forward without an accountant (limited tax complications).
Date published: 2022-02-24
Rated 4 out of 5 by from Great with recommendations The federal form 1065 and associated forms went well. I used the step by step method. The Virginia State form 502 did not go as well. I think it would be better if the step by step method was available. In addition, Turbotax state decided I needed to include some information on a 502A form. This was incorrect since all business was conducted in Virginia and I had a loss for the year. After consulting "help" and talking with a person at the Turbotax help desk, I deleted the form 502A and then all was well. However, I think that the Turbotax state for Virginia should include a question to determine if I needed a 502A form or not.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing service It went a lot better then I thought it would be!!!!!
Date published: 2022-02-24
Rated 5 out of 5 by from Super EASY Quick and easy! Had lots of help from the online rep as well, he explained everything and made sure i was comfortable.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great and easy Great product and easy to use Highly recommend Price is not great but also not exorbitant
Date published: 2022-02-24
Rated 4 out of 5 by from turbo is ok I guess it was ok I don't have really much to say hagdgdgdhdjdhdhd
Date published: 2022-02-24
Rated 5 out of 5 by from Great tool Turbo Tax is a great tool for those who hate doing taxes or are unsure how to do taxes. Turbo Tax takes you through everything step by step and has hints and explanations at each step.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Support All thou doing taxes is stressful, Turbo Tax support has been able to talk me thru the stress and get the taxes done
Date published: 2022-02-24
Rated 2 out of 5 by from first year having issues Turbo tax has always been number 1 but this year must be a program change. taxes rejected as per live chat the error was a program clinch and now its been rejected again duplicate w2 which is not showing turbo tax says no errors let pray!!
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and Helpful I struggled very few times, and when I did get stumped during a section asking about my insurance information, I was able to get a bilingual representative within 5 minutes to call me on my cell phone and aid me in English AND Spanish! That was super helpful!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time My accountant retired so left on my own ... somewhat. The CHAT assistance I received from Turbo tax Live was priceless. It gave me the confidence I needed to move forward without an accountant (limited tax complications).
Date published: 2022-02-24
Rated 4 out of 5 by from Great with recommendations The federal form 1065 and associated forms went well. I used the step by step method. The Virginia State form 502 did not go as well. I think it would be better if the step by step method was available. In addition, Turbotax state decided I needed to include some information on a 502A form. This was incorrect since all business was conducted in Virginia and I had a loss for the year. After consulting "help" and talking with a person at the Turbotax help desk, I deleted the form 502A and then all was well. However, I think that the Turbotax state for Virginia should include a question to determine if I needed a 502A form or not.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing service It went a lot better then I thought it would be!!!!!
Date published: 2022-02-24
Rated 5 out of 5 by from Super EASY Quick and easy! Had lots of help from the online rep as well, he explained everything and made sure i was comfortable.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great and easy Great product and easy to use Highly recommend Price is not great but also not exorbitant
Date published: 2022-02-24
Rated 4 out of 5 by from turbo is ok I guess it was ok I don't have really much to say hagdgdgdhdjdhdhd
Date published: 2022-02-24
Rated 5 out of 5 by from Great tool Turbo Tax is a great tool for those who hate doing taxes or are unsure how to do taxes. Turbo Tax takes you through everything step by step and has hints and explanations at each step.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Support All thou doing taxes is stressful, Turbo Tax support has been able to talk me thru the stress and get the taxes done
Date published: 2022-02-24
Rated 2 out of 5 by from first year having issues Turbo tax has always been number 1 but this year must be a program change. taxes rejected as per live chat the error was a program clinch and now its been rejected again duplicate w2 which is not showing turbo tax says no errors let pray!!
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and Helpful I struggled very few times, and when I did get stumped during a section asking about my insurance information, I was able to get a bilingual representative within 5 minutes to call me on my cell phone and aid me in English AND Spanish! That was super helpful!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11967