TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
katherinaegs from
First Time
My accountant retired so left on my own ... somewhat. The CHAT assistance I received from Turbo tax Live was priceless. It gave me the confidence I needed to move forward without an accountant (limited tax complications).
Date published: 2022-02-24
Rated 4 out of 5 by
VirginiaBeachUser from
Great with recommendations
The federal form 1065 and associated forms went well. I used the step by step method. The Virginia State form 502 did not go as well. I think it would be better if the step by step method was available. In addition, Turbotax state decided I needed to include some information on a 502A form. This was incorrect since all business was conducted in Virginia and I had a loss for the year. After consulting "help" and talking with a person at the Turbotax help desk, I deleted the form 502A and then all was well. However, I think that the Turbotax state for Virginia should include a question to determine if I needed a 502A form or not.
Date published: 2022-02-24
Rated 5 out of 5 by
Yeieifufnrifjfbd from
Amazing service
It went a lot better then I thought it would be!!!!!
Date published: 2022-02-24
Rated 5 out of 5 by
Kev00 from
Super EASY
Quick and easy! Had lots of help from the online rep as well, he explained everything and made sure i was comfortable.
Date published: 2022-02-24
Rated 5 out of 5 by
Bob 100 retired from
Turbo tax is great and easy
Great product and easy to use Highly recommend Price is not great but also not exorbitant
Date published: 2022-02-24
Rated 4 out of 5 by
kjgreene from
turbo is ok I guess
it was ok I don't have really much to say hagdgdgdhdjdhdhd
Date published: 2022-02-24
Rated 5 out of 5 by
Jlnllee22 from
Great tool
Turbo Tax is a great tool for those who hate doing taxes or are unsure how to do taxes. Turbo Tax takes you through everything step by step and has hints and explanations at each step.
Date published: 2022-02-24
Rated 5 out of 5 by
PDBreiwick from
Great Support
All thou doing taxes is stressful, Turbo Tax support has been able to talk me thru the stress and get the taxes done
Date published: 2022-02-24
Rated 2 out of 5 by
jvacm from
first year having issues
Turbo tax has always been number 1 but this year must be a program change. taxes rejected as per live chat the error was a program clinch and now its been rejected again duplicate w2 which is not showing turbo tax says no errors let pray!!
Date published: 2022-02-24
Rated 5 out of 5 by
iAmYes from
Easy and Helpful
I struggled very few times, and when I did get stumped during a section asking about my insurance information, I was able to get a bilingual representative within 5 minutes to call me on my cell phone and aid me in English AND Spanish! That was super helpful!
All TurboTax® Offerings Reviews - Page 11967
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
katherinaegs from
First Time
My accountant retired so left on my own ... somewhat. The CHAT assistance I received from Turbo tax Live was priceless. It gave me the confidence I needed to move forward without an accountant (limited tax complications).
Date published: 2022-02-24
Rated 4 out of 5 by
VirginiaBeachUser from
Great with recommendations
The federal form 1065 and associated forms went well. I used the step by step method. The Virginia State form 502 did not go as well. I think it would be better if the step by step method was available. In addition, Turbotax state decided I needed to include some information on a 502A form. This was incorrect since all business was conducted in Virginia and I had a loss for the year. After consulting "help" and talking with a person at the Turbotax help desk, I deleted the form 502A and then all was well. However, I think that the Turbotax state for Virginia should include a question to determine if I needed a 502A form or not.
Date published: 2022-02-24
Rated 5 out of 5 by
Yeieifufnrifjfbd from
Amazing service
It went a lot better then I thought it would be!!!!!
Date published: 2022-02-24
Rated 5 out of 5 by
Kev00 from
Super EASY
Quick and easy! Had lots of help from the online rep as well, he explained everything and made sure i was comfortable.
Date published: 2022-02-24
Rated 5 out of 5 by
Bob 100 retired from
Turbo tax is great and easy
Great product and easy to use Highly recommend Price is not great but also not exorbitant
Date published: 2022-02-24
Rated 4 out of 5 by
kjgreene from
turbo is ok I guess
it was ok I don't have really much to say hagdgdgdhdjdhdhd
Date published: 2022-02-24
Rated 5 out of 5 by
Jlnllee22 from
Great tool
Turbo Tax is a great tool for those who hate doing taxes or are unsure how to do taxes. Turbo Tax takes you through everything step by step and has hints and explanations at each step.
Date published: 2022-02-24
Rated 5 out of 5 by
PDBreiwick from
Great Support
All thou doing taxes is stressful, Turbo Tax support has been able to talk me thru the stress and get the taxes done
Date published: 2022-02-24
Rated 2 out of 5 by
jvacm from
first year having issues
Turbo tax has always been number 1 but this year must be a program change. taxes rejected as per live chat the error was a program clinch and now its been rejected again duplicate w2 which is not showing turbo tax says no errors let pray!!
Date published: 2022-02-24
Rated 5 out of 5 by
iAmYes from
Easy and Helpful
I struggled very few times, and when I did get stumped during a section asking about my insurance information, I was able to get a bilingual representative within 5 minutes to call me on my cell phone and aid me in English AND Spanish! That was super helpful!
All TurboTax® Offerings Reviews - Page 11967
Date published: 2022-02-24