TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good product, Needs feedback loop TurboTax user for 8 years. I like the step-by-step approach. There is room for improvement in which data should be retrievable from the previous year's return. Unfortunately, there's no way to alert TurboTax of these improvements.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awesome Great Experience, will do again, better than before
Date published: 2023-02-18
Rated 5 out of 5 by from 1ST TIME My first time using this system.easy and convenient.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax Is TurboONTrack!!! Words cannot describe the tremendous gratitude I have for the TurboTax team, for I was able to file my taxes in a quick and easy manner. I had originally speculated I would greatly suffer from having to face the possibillity of failing to accurately and efficiently file both federal and state, yet my online TurboTax Assistant aided me through it all greatly for a cheap price in a quick manner as far as my first time, within the twenty five years of being alive, filling taxes go. I am so grateful for all the help and blessings you all have given me!!!!! Terrific blessing be given to Ms. Jasmine for her aide in filling!!!! All is well!!!!
Date published: 2023-02-18
Rated 5 out of 5 by from fast and easy I own a home, have w-2 income, and taxable investments. this was fast and easy.
Date published: 2023-02-18
Rated 5 out of 5 by from Great way to do taxes Turbo Tax is so easy to use; and any questions I had where handled quickly and professionally.
Date published: 2023-02-18
Rated 3 out of 5 by from Billing un fair I feel you charge two different fees if you have it deducted from your tax return
Date published: 2023-02-18
Rated 5 out of 5 by from GREAT STUFF THANK YOU! This year was the easiest to do my taxes. Thank you!
Date published: 2023-02-18
Rated 5 out of 5 by from So Simple! This was so simple and fast to use. I will always use Turbo Tax!
Date published: 2023-02-18
Rated 5 out of 5 by from Turobo Tax Rocks Very easy. Two misses this year though: 1. I selected Crypto as an option in my initial wizard-questions, but Tubotax failed to load the screen to ask for that income. The wizard did not automatically take me there. I had to go looking for it. 2. In NY State taxes, it asks me about 2021 IT-201 NY numbers. I had to leave my 2022 return, go into Turbotax history, download my 2021 return in PDF form, go back to my 2022 return and manually enter the numbers from boxes 44 + 46, and 63-71. Why didn't this just load automatically since Turbotax did my 2021 NY State return as well???
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product, Needs feedback loop TurboTax user for 8 years. I like the step-by-step approach. There is room for improvement in which data should be retrievable from the previous year's return. Unfortunately, there's no way to alert TurboTax of these improvements.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax is awesome Great Experience, will do again, better than before
Date published: 2023-02-18
Rated 5 out of 5 by from 1ST TIME My first time using this system.easy and convenient.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax Is TurboONTrack!!! Words cannot describe the tremendous gratitude I have for the TurboTax team, for I was able to file my taxes in a quick and easy manner. I had originally speculated I would greatly suffer from having to face the possibillity of failing to accurately and efficiently file both federal and state, yet my online TurboTax Assistant aided me through it all greatly for a cheap price in a quick manner as far as my first time, within the twenty five years of being alive, filling taxes go. I am so grateful for all the help and blessings you all have given me!!!!! Terrific blessing be given to Ms. Jasmine for her aide in filling!!!! All is well!!!!
Date published: 2023-02-18
Rated 5 out of 5 by from fast and easy I own a home, have w-2 income, and taxable investments. this was fast and easy.
Date published: 2023-02-18
Rated 5 out of 5 by from Great way to do taxes Turbo Tax is so easy to use; and any questions I had where handled quickly and professionally.
Date published: 2023-02-18
Rated 3 out of 5 by from Billing un fair I feel you charge two different fees if you have it deducted from your tax return
Date published: 2023-02-18
Rated 5 out of 5 by from GREAT STUFF THANK YOU! This year was the easiest to do my taxes. Thank you!
Date published: 2023-02-18
Rated 5 out of 5 by from So Simple! This was so simple and fast to use. I will always use Turbo Tax!
Date published: 2023-02-18
Rated 5 out of 5 by from Turobo Tax Rocks Very easy. Two misses this year though: 1. I selected Crypto as an option in my initial wizard-questions, but Tubotax failed to load the screen to ask for that income. The wizard did not automatically take me there. I had to go looking for it. 2. In NY State taxes, it asks me about 2021 IT-201 NY numbers. I had to leave my 2022 return, go into Turbotax history, download my 2021 return in PDF form, go back to my 2022 return and manually enter the numbers from boxes 44 + 46, and 63-71. Why didn't this just load automatically since Turbotax did my 2021 NY State return as well???
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11967