TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Is great We have use turbo tax since 2013 and we are very happy with them
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great. Easy and simple I have been using it for the last 4 years and highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome Im a 22 year old guy who really has no interest in having to go through the grueling process of doing my taxes. Turbo Tax makes it so easy i dont even worry about it anymore. they make sure i get the maximum amount back every year without fail.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use 5 years I have used Turbo and each year it gets easier!
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Easy and great experience. I felt welcomed as a student and first time tax payer
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome It was ok for the most part still having some issues
Date published: 2021-02-25
Rated 5 out of 5 by from Mahalo Turbo Tax Taxes are stressful and I dread doing them! You guys are Amazing! You make it easier for us Kupuna (elderly in Hawaiian). Mahalo Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Had some issues this year Have not had issues with Turbo Tax in all the years I have used it but this year was different. First the CD didn't load correctly and I had to work with it for quite a while to make it load. Second there was a bug that indicated a W-2c would be sent because of deferred SS payments which was incorrect and mentioned many times on the Forum. Third, when doing the state taxes the deductions did not include my pension income.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is Awesome! I used the live chat and it was very helpful, I definitely reccomend!
Date published: 2021-02-25
Rated 1 out of 5 by from Needs improvement Turbo tax did not have the form available to take advantage of the COVID-19 relief when you take an early withdrawal. I reached out several times. the last lady I spoke with had no idea of the form I was talking about. that was crazy. she hadn't heard of the 8915E(case number 471341242 as the Support ID. ) I'm just tired and frustrated and need to get my taxes completed. I dont plan to use turbo tax next year
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is great We have use turbo tax since 2013 and we are very happy with them
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is great. Easy and simple I have been using it for the last 4 years and highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome Im a 22 year old guy who really has no interest in having to go through the grueling process of doing my taxes. Turbo Tax makes it so easy i dont even worry about it anymore. they make sure i get the maximum amount back every year without fail.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use 5 years I have used Turbo and each year it gets easier!
Date published: 2021-02-25
Rated 5 out of 5 by from Very good Easy and great experience. I felt welcomed as a student and first time tax payer
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome It was ok for the most part still having some issues
Date published: 2021-02-25
Rated 5 out of 5 by from Mahalo Turbo Tax Taxes are stressful and I dread doing them! You guys are Amazing! You make it easier for us Kupuna (elderly in Hawaiian). Mahalo Turbo Tax!
Date published: 2021-02-25
Rated 3 out of 5 by from Had some issues this year Have not had issues with Turbo Tax in all the years I have used it but this year was different. First the CD didn't load correctly and I had to work with it for quite a while to make it load. Second there was a bug that indicated a W-2c would be sent because of deferred SS payments which was incorrect and mentioned many times on the Forum. Third, when doing the state taxes the deductions did not include my pension income.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is Awesome! I used the live chat and it was very helpful, I definitely reccomend!
Date published: 2021-02-25
Rated 1 out of 5 by from Needs improvement Turbo tax did not have the form available to take advantage of the COVID-19 relief when you take an early withdrawal. I reached out several times. the last lady I spoke with had no idea of the form I was talking about. that was crazy. she hadn't heard of the 8915E(case number 471341242 as the Support ID. ) I'm just tired and frustrated and need to get my taxes completed. I dont plan to use turbo tax next year
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11964