TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TurboTax said I have an error. Reported error in K-1's. No way to resolve. Wouldn't allow e-file.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome!!! Turbo tax guided me thru again. This is is 5th year I have used the software and I am sold completely!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I Love Turbo Tax!!! I use Turbo Tax every year to prepare and file my taxes. It is so easy and I love it!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax easy to use. The questions and flow was very logical.
Date published: 2021-05-14
Rated 1 out of 5 by from AWFUL This year the process was cumbersome, frustrating, and annoying. The system kept asking me for updates that I already made. The chat feature was useless because there was nobody to chat with I had no entries for box 14 on my W-2 and the system asking me to fill it in, etc, etc
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax awesome Good experience. Save time and money. Efficient and helpful.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax user since 2004 and hoping for more! A neighbor lent me TurboTax in 2004, and I have used it ever since. It is convenient, and I rely on it every year, but from time to time I have problems while using it that I have to blindly work thru. This year the Dividend Amounts imported from Schwab did not match the amounts reported by Schwab. I spoke to a Schwab Advisor familiar with TurboTax who alerted me to the Forms tab which allowed me to see that the info was correct on the return. I have been flying a little blind since 2004, relying on constant checking before printing/sending, which messed me up 1 year when I double reported interest & dividends. So, I learned something today & will be age 77 on 17 May. As an aside to TurboTax, I would like to report that my 46 year old male child stated that he (simple income under $10,000, normally free online) used TurboTax and put a $90 charge on his credit card after the initial offer of $150 taken from his tax refund. I hope this is NOT true, and That TurboTax would never be a part such a scheme! Contact me if you are able to do so.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax extra state returns is excessive Forms work but 45 dollars to get and 25 to file additional states I have to file in 3 states. TN is only 2 pages $70 for my home state is more than I pay for the Federal and one state. Consider lowering the rates for extra states and rate to file them.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax 2020 Awesome as usual! Easy and accurate and very helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is awesome I've used turbo tax forever. Its services are excellent.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax said I have an error. Reported error in K-1's. No way to resolve. Wouldn't allow e-file.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome!!! Turbo tax guided me thru again. This is is 5th year I have used the software and I am sold completely!!!
Date published: 2021-05-14
Rated 5 out of 5 by from I Love Turbo Tax!!! I use Turbo Tax every year to prepare and file my taxes. It is so easy and I love it!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax easy to use. The questions and flow was very logical.
Date published: 2021-05-14
Rated 1 out of 5 by from AWFUL This year the process was cumbersome, frustrating, and annoying. The system kept asking me for updates that I already made. The chat feature was useless because there was nobody to chat with I had no entries for box 14 on my W-2 and the system asking me to fill it in, etc, etc
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax awesome Good experience. Save time and money. Efficient and helpful.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax user since 2004 and hoping for more! A neighbor lent me TurboTax in 2004, and I have used it ever since. It is convenient, and I rely on it every year, but from time to time I have problems while using it that I have to blindly work thru. This year the Dividend Amounts imported from Schwab did not match the amounts reported by Schwab. I spoke to a Schwab Advisor familiar with TurboTax who alerted me to the Forms tab which allowed me to see that the info was correct on the return. I have been flying a little blind since 2004, relying on constant checking before printing/sending, which messed me up 1 year when I double reported interest & dividends. So, I learned something today & will be age 77 on 17 May. As an aside to TurboTax, I would like to report that my 46 year old male child stated that he (simple income under $10,000, normally free online) used TurboTax and put a $90 charge on his credit card after the initial offer of $150 taken from his tax refund. I hope this is NOT true, and That TurboTax would never be a part such a scheme! Contact me if you are able to do so.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax extra state returns is excessive Forms work but 45 dollars to get and 25 to file additional states I have to file in 3 states. TN is only 2 pages $70 for my home state is more than I pay for the Federal and one state. Consider lowering the rates for extra states and rate to file them.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax 2020 Awesome as usual! Easy and accurate and very helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is awesome I've used turbo tax forever. Its services are excellent.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1197