TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Makes It Easy I have used Turbo Tax for the past few years and it has been extremely helpful in the whole tax process. The Live Help can be really useful, but only if you get one of the good specialists; otherwise, you're better off just calling one of their experts in person. If you have all of your forms, Turbo Tax can upload them right where you need them. It takes all the guesswork out. I enjoy it because I always get my return back quickly and never have any real problems.
Date published: 2022-02-25
Rated 5 out of 5 by from Amazingly easy I don’t know anything related to taxes, and turbo made everything so easy each year I have used it!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Really Simplifies the Process Helped to answer all my questions as I was answering the questions Turbo Tax asked
Date published: 2022-02-25
Rated 4 out of 5 by from tax hekp ok, but not perfect doesn't accommodate tax dara anomalies
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible If i could rate 0 stars I would. Filing my taxes was incredibly difficult and rife with problems. I was charged before my tax return was sent in and filed. When I emailed asking for a refund before I filed I was told that I couldn't get a refund on the product because it wasn't a physical piece of software (having worked for an office supply company I know you also don't refund physical software) and that I also wouldn't be charged even though I was directly viewing the receipt I had been sent and the pending charge on my account. Once I did file, I was still charged a fee to file even though my return was next to nothing and I put all the work in to organize my taxes. Absolutely 100% not worth the money and I will be taking my taxes elsewhere next year if nothing is done.
Date published: 2022-02-25
Rated 5 out of 5 by from I have been using for over 10 years! Small business owner. LOVE turbo tax. Lets me do it at my own pace and lets me read through explanations of everything, so I can get better every year!
Date published: 2022-02-25
Rated 5 out of 5 by from Taxes made easy. Quick and easy. very user friendly. I like how I can take my time.
Date published: 2022-02-25
Rated 4 out of 5 by from Good program I have used Turbotax for 8 yrs & it has always been easy to use. Only complaint is it stated fees would be $39 but when i finalized it was $79 in fees for a basic return.
Date published: 2022-02-25
Rated 5 out of 5 by from Great service! This service was straightforward and easy to follow! Instructions make sense and provided much confidence in my filing abilities!
Date published: 2022-02-25
Rated 5 out of 5 by from EASY TO USE "TurboTax" Great way to file for retired baby boomers. Easy to follow directions.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Makes It Easy I have used Turbo Tax for the past few years and it has been extremely helpful in the whole tax process. The Live Help can be really useful, but only if you get one of the good specialists; otherwise, you're better off just calling one of their experts in person. If you have all of your forms, Turbo Tax can upload them right where you need them. It takes all the guesswork out. I enjoy it because I always get my return back quickly and never have any real problems.
Date published: 2022-02-25
Rated 5 out of 5 by from Amazingly easy I don’t know anything related to taxes, and turbo made everything so easy each year I have used it!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax Really Simplifies the Process Helped to answer all my questions as I was answering the questions Turbo Tax asked
Date published: 2022-02-25
Rated 4 out of 5 by from tax hekp ok, but not perfect doesn't accommodate tax dara anomalies
Date published: 2022-02-25
Rated 1 out of 5 by from Terrible If i could rate 0 stars I would. Filing my taxes was incredibly difficult and rife with problems. I was charged before my tax return was sent in and filed. When I emailed asking for a refund before I filed I was told that I couldn't get a refund on the product because it wasn't a physical piece of software (having worked for an office supply company I know you also don't refund physical software) and that I also wouldn't be charged even though I was directly viewing the receipt I had been sent and the pending charge on my account. Once I did file, I was still charged a fee to file even though my return was next to nothing and I put all the work in to organize my taxes. Absolutely 100% not worth the money and I will be taking my taxes elsewhere next year if nothing is done.
Date published: 2022-02-25
Rated 5 out of 5 by from I have been using for over 10 years! Small business owner. LOVE turbo tax. Lets me do it at my own pace and lets me read through explanations of everything, so I can get better every year!
Date published: 2022-02-25
Rated 5 out of 5 by from Taxes made easy. Quick and easy. very user friendly. I like how I can take my time.
Date published: 2022-02-25
Rated 4 out of 5 by from Good program I have used Turbotax for 8 yrs & it has always been easy to use. Only complaint is it stated fees would be $39 but when i finalized it was $79 in fees for a basic return.
Date published: 2022-02-25
Rated 5 out of 5 by from Great service! This service was straightforward and easy to follow! Instructions make sense and provided much confidence in my filing abilities!
Date published: 2022-02-25
Rated 5 out of 5 by from EASY TO USE "TurboTax" Great way to file for retired baby boomers. Easy to follow directions.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11958