TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is EASY! This is the 2nd year I've used Turbo Tax. It's user friendly, takes you through the return process step by step.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great & convenient It makes doing taxes easier because it knows all the necessary things for your tax return.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome It was ok no need for live help. I'll use them always good rate
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is the best TurboTax is easy to use and took no time to prepare my taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from EASY TURBO TURBO TAX was very easy and helpful. I am not good at doing anything online but this was very simple and easy to understand.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is The Best Excellent experience, got live help from Bobbie, she is amazing!!
Date published: 2022-02-16
Rated 5 out of 5 by from LOVE IT! Its so quick and easy! I was able to text and ask for help. This will be my new way of filing every year
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is the best tax return platform out there I have used Turbotax every year to file my return for over 10 years. It is very user friendly. Highly recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is great! Very self explanatory and easy to use. Will continue to use l.
Date published: 2022-02-16
Rated 2 out of 5 by from This year TurboTax was terrible At one point I got caught in an endless loop and had to call your 800 number for assistance. The assistance was to forget it and go to the next step. Although I had just completed a review of my taxes with no errors, when I was ready to efile, I could not because my forms contained 6 errors. I had to correct one error, review, then correct the next error, review and so on. I've been using Turbo Tax since the 1990s and this is the first time I've had a serious issue with it. My taxes took twice as long to prepare because of the program problems. I do two tax forms every year and this was the first time I efiled both of them. Although your program does not mention the efile fee for the second filing until you are in the middle of it, I knew from talking to other people the $20 fee would eventually show up. I did not expect a further $40 refund processing fee to be added on to the second efiling and I object to that one. These fees, essentially, doubled the cost of using TurboTax. My brother used TurboTax for the first time this year, I had to walk his through it even though he is very smart and an IT systems support guy for years; he had one foreign investment and, as happened to me every year until I sold my foreign investments, he has not been able to work around the misprogramming for Form 1116 support. I will not be recommending TurboTax to others again.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is EASY! This is the 2nd year I've used Turbo Tax. It's user friendly, takes you through the return process step by step.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great & convenient It makes doing taxes easier because it knows all the necessary things for your tax return.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome It was ok no need for live help. I'll use them always good rate
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is the best TurboTax is easy to use and took no time to prepare my taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from EASY TURBO TURBO TAX was very easy and helpful. I am not good at doing anything online but this was very simple and easy to understand.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is The Best Excellent experience, got live help from Bobbie, she is amazing!!
Date published: 2022-02-16
Rated 5 out of 5 by from LOVE IT! Its so quick and easy! I was able to text and ask for help. This will be my new way of filing every year
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is the best tax return platform out there I have used Turbotax every year to file my return for over 10 years. It is very user friendly. Highly recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbotax is great! Very self explanatory and easy to use. Will continue to use l.
Date published: 2022-02-16
Rated 2 out of 5 by from This year TurboTax was terrible At one point I got caught in an endless loop and had to call your 800 number for assistance. The assistance was to forget it and go to the next step. Although I had just completed a review of my taxes with no errors, when I was ready to efile, I could not because my forms contained 6 errors. I had to correct one error, review, then correct the next error, review and so on. I've been using Turbo Tax since the 1990s and this is the first time I've had a serious issue with it. My taxes took twice as long to prepare because of the program problems. I do two tax forms every year and this was the first time I efiled both of them. Although your program does not mention the efile fee for the second filing until you are in the middle of it, I knew from talking to other people the $20 fee would eventually show up. I did not expect a further $40 refund processing fee to be added on to the second efiling and I object to that one. These fees, essentially, doubled the cost of using TurboTax. My brother used TurboTax for the first time this year, I had to walk his through it even though he is very smart and an IT systems support guy for years; he had one foreign investment and, as happened to me every year until I sold my foreign investments, he has not been able to work around the misprogramming for Form 1116 support. I will not be recommending TurboTax to others again.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11956