TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from made me feel at ease I was stuck on the mortgage section so I had to have the agent call me, very polite and patience.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product!!! Super easy and quick to use! Made for a great experience!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use for 1st time user Helped with a step-by-step process to get it going and giving confidence in myself to get it done.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Fast easy free won’t ever use any other tax preparation
Date published: 2021-02-25
Rated 4 out of 5 by from Another year with a easy to use turbotax. easy to use, quick as well, and any help i needed was easy to get through the built in search.
Date published: 2021-02-25
Rated 4 out of 5 by from Fast and Easy The second time using this software, it's easy to use and the directions and helpful hints are great when you get stuck. Would recommend a "free" chat agent for first-time users.
Date published: 2021-02-25
Rated 1 out of 5 by from Worst experience in 10 yrs Every year TT is "upgraded" and every year it is clunkier and more difficult with more ads. I had to falsify entries on a form to be able to submit my return (would not accept $0 amounts). Major issues with importing financial records required me to go into 75 individual transactions and make corrections. Back links refresh the page to the top of page 1, not where I left off. Fields do not validate appropriately for data entry flow. Help bot is less than useless. Intuit, you've forgotten who your customers are.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! I love Turbo Tax. I had a great experience. It is very user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is super easy and friendly! I'm always able to file simple and easy. Very dumb person friendly lol
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use, made filing seamless! I'm typically unsure of certain things when filing. Turbo tax kept my information confidential, and had easy pop up explanations for any of my questions without having to direct to a different page.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11956
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from made me feel at ease I was stuck on the mortgage section so I had to have the agent call me, very polite and patience.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product!!! Super easy and quick to use! Made for a great experience!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use for 1st time user Helped with a step-by-step process to get it going and giving confidence in myself to get it done.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Fast easy free won’t ever use any other tax preparation
Date published: 2021-02-25
Rated 4 out of 5 by from Another year with a easy to use turbotax. easy to use, quick as well, and any help i needed was easy to get through the built in search.
Date published: 2021-02-25
Rated 4 out of 5 by from Fast and Easy The second time using this software, it's easy to use and the directions and helpful hints are great when you get stuck. Would recommend a "free" chat agent for first-time users.
Date published: 2021-02-25
Rated 1 out of 5 by from Worst experience in 10 yrs Every year TT is "upgraded" and every year it is clunkier and more difficult with more ads. I had to falsify entries on a form to be able to submit my return (would not accept $0 amounts). Major issues with importing financial records required me to go into 75 individual transactions and make corrections. Back links refresh the page to the top of page 1, not where I left off. Fields do not validate appropriately for data entry flow. Help bot is less than useless. Intuit, you've forgotten who your customers are.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! I love Turbo Tax. I had a great experience. It is very user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is super easy and friendly! I'm always able to file simple and easy. Very dumb person friendly lol
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use, made filing seamless! I'm typically unsure of certain things when filing. Turbo tax kept my information confidential, and had easy pop up explanations for any of my questions without having to direct to a different page.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11956