TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Amazing Service! Tiffany was amazing! The service was great and everything went smooth. Thank you!
Date published: 2023-02-19
Rated 3 out of 5 by from NOT FREE Still cost me $80 and i did all the work. I remember when FREE was FREE.
Date published: 2023-02-19
Rated 5 out of 5 by from I love Turbo Tax It's always positive. I've used the support many times and always have great results with their knowledge. I also learn. This year, Gail assisted me and helped me. I am also very pleased with your services.
Date published: 2023-02-19
Rated 5 out of 5 by from stress free Turbotax takes the hassle out of taxes. They don't rush you, they ask all the right questions, and they work to maximize your value and return. BRAVO
Date published: 2023-02-19
Rated 2 out of 5 by from TurboTax overcomplicated the process I am a banker and former accounting and tax professional. the online turbotax overcomplicates completion and filing of the return. For example, it does not handle the 1099-NEC data well, as it was confusing to know what to enter where. It also took 45 minutes to find hoew to contribute the maximum amount of SEP contribution.
Date published: 2023-02-19
Rated 1 out of 5 by from nii yes good serves yes yes yes yes yes yes yes yes yes
Date published: 2023-02-19
Rated 5 out of 5 by from Great Turbo Tax experience First time user and it was easy, simple to use and I learned lots!!!
Date published: 2023-02-19
Rated 3 out of 5 by from Very average and confusing experience While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is very user friendly!! Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Service! Tiffany was amazing! The service was great and everything went smooth. Thank you!
Date published: 2023-02-19
Rated 3 out of 5 by from NOT FREE Still cost me $80 and i did all the work. I remember when FREE was FREE.
Date published: 2023-02-19
Rated 5 out of 5 by from I love Turbo Tax It's always positive. I've used the support many times and always have great results with their knowledge. I also learn. This year, Gail assisted me and helped me. I am also very pleased with your services.
Date published: 2023-02-19
Rated 5 out of 5 by from stress free Turbotax takes the hassle out of taxes. They don't rush you, they ask all the right questions, and they work to maximize your value and return. BRAVO
Date published: 2023-02-19
Rated 2 out of 5 by from TurboTax overcomplicated the process I am a banker and former accounting and tax professional. the online turbotax overcomplicates completion and filing of the return. For example, it does not handle the 1099-NEC data well, as it was confusing to know what to enter where. It also took 45 minutes to find hoew to contribute the maximum amount of SEP contribution.
Date published: 2023-02-19
Rated 1 out of 5 by from nii yes good serves yes yes yes yes yes yes yes yes yes
Date published: 2023-02-19
Rated 5 out of 5 by from Great Turbo Tax experience First time user and it was easy, simple to use and I learned lots!!!
Date published: 2023-02-19
Rated 3 out of 5 by from Very average and confusing experience While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is very user friendly!! Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11955