TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax a Go-To! I love TurboTax. For someone who makes less than $30,000 a year, it makes the process so simple and easy! They ask all the right questions and even have extra information on each subject, just in case you need a little extra information. The first time using TurboTax, I filed using the Free option. This year I spent that $29 for the extra support, and I think it's worth it. I will always go to TurboTax for my taxes each year.
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Support highly over-rated Two specialists; over an hour in chat rooms, both hung up without warning; neither was able to figure out the answer to my question. NOT RECOMMENDED. I paid extra $$$$$$ so I could have the chat capability; I feel very cheated.
Date published: 2022-02-16
Rated 3 out of 5 by from Easy Turbo tax is easy, but not cool yall charge to file taxes, when we already have to pay taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from I wil definitely recommend TurboTax! I have nothing but good things to say about TurboTax. They have thoroughly impressed me and have ensured I know exactly what is happening and in what order. All of my questions were answered perfectly with as much clarification as I needed to feel comfortable with the process.
Date published: 2022-02-16
Rated 4 out of 5 by from Sweet Easy Peasy, quick and easy, lemon squeezy. Recommend
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and understand, Turbo Tax is great! I have been using Turbo Tax for 6 years and I will continue to use this service.
Date published: 2022-02-16
Rated 4 out of 5 by from Easy to use the only troubles i had was there was soem forms i didnt know about
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is awesome Great customer service only wish that prior year AGI would automatically be saved and app would stop asking for it and having to search for it other than that no complaints
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is a great way to learn how to process your own taxes with so many third party fees. It also helps me to stay updated with the new tax laws.
Date published: 2022-02-16
Rated 4 out of 5 by from Glad to file early It was a little more difficult this year the-set up a little harder to follow and understand.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11954
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax a Go-To! I love TurboTax. For someone who makes less than $30,000 a year, it makes the process so simple and easy! They ask all the right questions and even have extra information on each subject, just in case you need a little extra information. The first time using TurboTax, I filed using the Free option. This year I spent that $29 for the extra support, and I think it's worth it. I will always go to TurboTax for my taxes each year.
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Support highly over-rated Two specialists; over an hour in chat rooms, both hung up without warning; neither was able to figure out the answer to my question. NOT RECOMMENDED. I paid extra $$$$$$ so I could have the chat capability; I feel very cheated.
Date published: 2022-02-16
Rated 3 out of 5 by from Easy Turbo tax is easy, but not cool yall charge to file taxes, when we already have to pay taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from I wil definitely recommend TurboTax! I have nothing but good things to say about TurboTax. They have thoroughly impressed me and have ensured I know exactly what is happening and in what order. All of my questions were answered perfectly with as much clarification as I needed to feel comfortable with the process.
Date published: 2022-02-16
Rated 4 out of 5 by from Sweet Easy Peasy, quick and easy, lemon squeezy. Recommend
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and understand, Turbo Tax is great! I have been using Turbo Tax for 6 years and I will continue to use this service.
Date published: 2022-02-16
Rated 4 out of 5 by from Easy to use the only troubles i had was there was soem forms i didnt know about
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is awesome Great customer service only wish that prior year AGI would automatically be saved and app would stop asking for it and having to search for it other than that no complaints
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is a great way to learn how to process your own taxes with so many third party fees. It also helps me to stay updated with the new tax laws.
Date published: 2022-02-16
Rated 4 out of 5 by from Glad to file early It was a little more difficult this year the-set up a little harder to follow and understand.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11954