TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I use the free Turbo Tax Edition annually I’ve had great success filing since 2012 as a Student
Date published: 2021-02-24
Rated 5 out of 5 by from awesome Easy software to use, had no real problems. Did run into 1 thing and the customer service chat was great.
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again, will not recommend. Was told I would need W2c as we deferred social security. WE DID NOT. I wiped out return and started over to see if that would go away. I spoke with our HR people several times. Was not able to get any response from you until I went to file. At that point I was just told it is a glitch. I paid for a service that created WAY more work. I have used you for several years. If you have a glitch you should have emailed repeat customers to let us know of the glitch. You email us prior to the start of taxes many, many times. Terribly disappointed!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy, Accurate, and Professional I requested a review from a tax professional. I received a very thorough review from Jeff (pardon me if I have the name wrong). He answered my question specifically and gave me very helpful advice. After speaking with Jeff, I was comfortable enough to proceed with filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from easy to use It is easy to use and walks you through every step. I feel good about doing my own taxes with the help of turbotax. Saves us money too.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awsome it was easy and fast recommend everyone to give it a try
Date published: 2021-02-24
Rated 5 out of 5 by from Great Experience Great experience. Quick response when I had questions. Will continue using Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by from very happy with the turbo tax app A friend recommended it to me. although reluctant, i decided to go ahead and do my tax returns and it was the best choice. thank you!
Date published: 2021-02-24
Rated 1 out of 5 by from Their error got my state filing rejected My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
Date published: 2021-02-24
Rated 5 out of 5 by from Easy easy Great and easy to follow. I will tell my family and neighbors. Thank you much turbo tax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11950
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I use the free Turbo Tax Edition annually I’ve had great success filing since 2012 as a Student
Date published: 2021-02-24
Rated 5 out of 5 by from awesome Easy software to use, had no real problems. Did run into 1 thing and the customer service chat was great.
Date published: 2021-02-24
Rated 1 out of 5 by from Will not use again, will not recommend. Was told I would need W2c as we deferred social security. WE DID NOT. I wiped out return and started over to see if that would go away. I spoke with our HR people several times. Was not able to get any response from you until I went to file. At that point I was just told it is a glitch. I paid for a service that created WAY more work. I have used you for several years. If you have a glitch you should have emailed repeat customers to let us know of the glitch. You email us prior to the start of taxes many, many times. Terribly disappointed!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy, Accurate, and Professional I requested a review from a tax professional. I received a very thorough review from Jeff (pardon me if I have the name wrong). He answered my question specifically and gave me very helpful advice. After speaking with Jeff, I was comfortable enough to proceed with filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from easy to use It is easy to use and walks you through every step. I feel good about doing my own taxes with the help of turbotax. Saves us money too.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is awsome it was easy and fast recommend everyone to give it a try
Date published: 2021-02-24
Rated 5 out of 5 by from Great Experience Great experience. Quick response when I had questions. Will continue using Turbo Tax
Date published: 2021-02-24
Rated 5 out of 5 by from very happy with the turbo tax app A friend recommended it to me. although reluctant, i decided to go ahead and do my tax returns and it was the best choice. thank you!
Date published: 2021-02-24
Rated 1 out of 5 by from Their error got my state filing rejected My state filing was rejected and it was due to an error in their software. Their remedy? Sorry! I will contact them one time and ask them to make this right financially. If they do not, I will think twice before giving them any more money for 2021
Date published: 2021-02-24
Rated 5 out of 5 by from Easy easy Great and easy to follow. I will tell my family and neighbors. Thank you much turbo tax.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11950