TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
buddy93 from
Best tax return website
Super easy to use! Guided step by step directions!
Date published: 2022-02-28
Rated 5 out of 5 by
Kate 1234 from
TurboTax is great
It was very easy to file my taxes and I will be going it again
Date published: 2022-02-28
Rated 5 out of 5 by
ALB55 from
Taxes 2021 Complete
Very user friendly. Goes through the process step by step.
Date published: 2022-02-28
Rated 2 out of 5 by
JNeary from
More expensive and not user friendly
I don't think the website was very user friendly. I also had a couple of issues that needed to be fixed before filing and I decided to try and fix them myself. That process was quite confusing and not at all clear. So I checked out using a live professional to help and it was over a ten minute wait. That is not workable. I somehow got signed up for live help which I did not need and I was unable to change that and I somehow had been classified as having self-employment income and I don't. I have some miscellaneous income but not self-employed. Likely to use another option next year.
Date published: 2022-02-28
Rated 1 out of 5 by
jay11111115 from
will not use again!
my return was rejected after being checked by turbotax. Do not trust them!
Date published: 2022-02-28
Rated 4 out of 5 by
Andre B65465465 from
Smooth experience except for form 1098 import
I have been using TurboTax for 7 years and it has been a smooth experience this far. I welcome some new features last year such as importing the form 1098 from the bank but for some reason it did not work this year so in spite of this issue, I had a smooth tax return so far in 2022.
Date published: 2022-02-28
Rated 3 out of 5 by
Ken6120 from
OK
TurboTax is OK. My confidence issues stem from using a computer to do it. I was a happy paper and pencil person before today. It was nice having people at TurboTax to advise me getting through it all.
Date published: 2022-02-28
Rated 5 out of 5 by
Lady Lala from
Turbo tax is a great choice
Honestly, they are really food at what they do. They are there whether you decide try file on your own they'll help assist you through it. If allow it to be done by rhem all the better. Any questions one may have they haven't a problem in getting you the answer. They aren't rude always patient, and they are clearly heard and will let you know if they have any questions or anything else is needed. I definitely will recommend it to alot of people, seriously.
Date published: 2022-02-28
Rated 5 out of 5 by
Jack87 from
Turbo Tax was Great!
This was my first time using TurboTax it was quick, easy and great to use! I highly recommend first time tax filers to try out TurboTax you won’t be disappointed! There is always help available if you need assistance you could just chat with a live associate.
Date published: 2022-02-28
Rated 5 out of 5 by
Kimmersew from
Great Tool
Everything seemed easy to use this year. also married couple credit came pup
All TurboTax® Offerings Reviews - Page 11949
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
buddy93 from
Best tax return website
Super easy to use! Guided step by step directions!
Date published: 2022-02-28
Rated 5 out of 5 by
Kate 1234 from
TurboTax is great
It was very easy to file my taxes and I will be going it again
Date published: 2022-02-28
Rated 5 out of 5 by
ALB55 from
Taxes 2021 Complete
Very user friendly. Goes through the process step by step.
Date published: 2022-02-28
Rated 2 out of 5 by
JNeary from
More expensive and not user friendly
I don't think the website was very user friendly. I also had a couple of issues that needed to be fixed before filing and I decided to try and fix them myself. That process was quite confusing and not at all clear. So I checked out using a live professional to help and it was over a ten minute wait. That is not workable. I somehow got signed up for live help which I did not need and I was unable to change that and I somehow had been classified as having self-employment income and I don't. I have some miscellaneous income but not self-employed. Likely to use another option next year.
Date published: 2022-02-28
Rated 1 out of 5 by
jay11111115 from
will not use again!
my return was rejected after being checked by turbotax. Do not trust them!
Date published: 2022-02-28
Rated 4 out of 5 by
Andre B65465465 from
Smooth experience except for form 1098 import
I have been using TurboTax for 7 years and it has been a smooth experience this far. I welcome some new features last year such as importing the form 1098 from the bank but for some reason it did not work this year so in spite of this issue, I had a smooth tax return so far in 2022.
Date published: 2022-02-28
Rated 3 out of 5 by
Ken6120 from
OK
TurboTax is OK. My confidence issues stem from using a computer to do it. I was a happy paper and pencil person before today. It was nice having people at TurboTax to advise me getting through it all.
Date published: 2022-02-28
Rated 5 out of 5 by
Lady Lala from
Turbo tax is a great choice
Honestly, they are really food at what they do. They are there whether you decide try file on your own they'll help assist you through it. If allow it to be done by rhem all the better. Any questions one may have they haven't a problem in getting you the answer. They aren't rude always patient, and they are clearly heard and will let you know if they have any questions or anything else is needed. I definitely will recommend it to alot of people, seriously.
Date published: 2022-02-28
Rated 5 out of 5 by
Jack87 from
Turbo Tax was Great!
This was my first time using TurboTax it was quick, easy and great to use! I highly recommend first time tax filers to try out TurboTax you won’t be disappointed! There is always help available if you need assistance you could just chat with a live associate.
Date published: 2022-02-28
Rated 5 out of 5 by
Kimmersew from
Great Tool
Everything seemed easy to use this year. also married couple credit came pup
All TurboTax® Offerings Reviews - Page 11949
Date published: 2022-02-28