TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I like turbo tax I hit bump and had them to call me and a very nice lady talked me through it.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and have nice tools Perfect the system ask if a need a break and if close the computer auto save perfect.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is good TurboTax allowed me to file, but always let me file without entering my stocks and crypto which I had previously answered yes to having sales of.
Date published: 2022-02-16
Rated 3 out of 5 by from Not happy this year Have used TurboTax for many years. Frustrated this year. First, every time it did the final review it would give me an error. From what I could tell it had an incorrect amount for charitable donations on one of the worksheets. I would correct it and it would rerun the check and give the same error. I was stuck in this infinite loop. Luckily I had saved my return so I just closed it, re-opened it and was able to continue. No idea why it couldn't figure this out (my returns are very easy). My second complaint is that I buy TT Deluxe with a State return included. But then I have to pay $20 to E-File my state return. I just cannot believe you have to pay to E-File. Not sure if this is Turbo Tax or Missouri. But it is ridiculus. I almost just printed it to send it in and let them deal with that. They should charge you $20 if you do NOT E-File. Why penalize us for trying to be efficient and save paper.
Date published: 2022-02-16
Rated 4 out of 5 by from variable experiences for basic taxes it is a great service. They do seem to get pushier about upgrading every year. I have tried the deluxe the last two years but not seeing any more benefits than the regular software so I'm not sure what the value is on that. I still have to chat with a bot for $150.00. This may be my last year doing my own taxes if I have to pay as much as I would having someone else do it more proficiently.
Date published: 2022-02-16
Rated 5 out of 5 by from Always Outstanding Have been using Turbo Tax for the past eight years always an outstanding experience
Date published: 2022-02-16
Rated 4 out of 5 by from Great site to file taxes I've personally have used turbotax for about 5 years and they always help me get the best return.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Quick and easy! Happy with the process! Thanks Turbo Tax
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is amazing It’s easy to use and it helps you step by step. I like how there are question marks to click on if you’re not to sure of something.
Date published: 2022-02-16
Rated 5 out of 5 by from I have always liked Turbotax. I have used Turbotax many times and have always had good results with it.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11949
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like turbo tax I hit bump and had them to call me and a very nice lady talked me through it.
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and have nice tools Perfect the system ask if a need a break and if close the computer auto save perfect.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is good TurboTax allowed me to file, but always let me file without entering my stocks and crypto which I had previously answered yes to having sales of.
Date published: 2022-02-16
Rated 3 out of 5 by from Not happy this year Have used TurboTax for many years. Frustrated this year. First, every time it did the final review it would give me an error. From what I could tell it had an incorrect amount for charitable donations on one of the worksheets. I would correct it and it would rerun the check and give the same error. I was stuck in this infinite loop. Luckily I had saved my return so I just closed it, re-opened it and was able to continue. No idea why it couldn't figure this out (my returns are very easy). My second complaint is that I buy TT Deluxe with a State return included. But then I have to pay $20 to E-File my state return. I just cannot believe you have to pay to E-File. Not sure if this is Turbo Tax or Missouri. But it is ridiculus. I almost just printed it to send it in and let them deal with that. They should charge you $20 if you do NOT E-File. Why penalize us for trying to be efficient and save paper.
Date published: 2022-02-16
Rated 4 out of 5 by from variable experiences for basic taxes it is a great service. They do seem to get pushier about upgrading every year. I have tried the deluxe the last two years but not seeing any more benefits than the regular software so I'm not sure what the value is on that. I still have to chat with a bot for $150.00. This may be my last year doing my own taxes if I have to pay as much as I would having someone else do it more proficiently.
Date published: 2022-02-16
Rated 5 out of 5 by from Always Outstanding Have been using Turbo Tax for the past eight years always an outstanding experience
Date published: 2022-02-16
Rated 4 out of 5 by from Great site to file taxes I've personally have used turbotax for about 5 years and they always help me get the best return.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Awesome Quick and easy! Happy with the process! Thanks Turbo Tax
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is amazing It’s easy to use and it helps you step by step. I like how there are question marks to click on if you’re not to sure of something.
Date published: 2022-02-16
Rated 5 out of 5 by from I have always liked Turbotax. I have used Turbotax many times and have always had good results with it.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11949