TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Best tax return website Super easy to use! Guided step by step directions!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great It was very easy to file my taxes and I will be going it again
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes 2021 Complete Very user friendly. Goes through the process step by step.
Date published: 2022-02-28
Rated 2 out of 5 by from More expensive and not user friendly I don't think the website was very user friendly. I also had a couple of issues that needed to be fixed before filing and I decided to try and fix them myself. That process was quite confusing and not at all clear. So I checked out using a live professional to help and it was over a ten minute wait. That is not workable. I somehow got signed up for live help which I did not need and I was unable to change that and I somehow had been classified as having self-employment income and I don't. I have some miscellaneous income but not self-employed. Likely to use another option next year.
Date published: 2022-02-28
Rated 1 out of 5 by from will not use again! my return was rejected after being checked by turbotax. Do not trust them!
Date published: 2022-02-28
Rated 4 out of 5 by from Smooth experience except for form 1098 import I have been using TurboTax for 7 years and it has been a smooth experience this far. I welcome some new features last year such as importing the form 1098 from the bank but for some reason it did not work this year so in spite of this issue, I had a smooth tax return so far in 2022.
Date published: 2022-02-28
Rated 3 out of 5 by from OK TurboTax is OK. My confidence issues stem from using a computer to do it. I was a happy paper and pencil person before today. It was nice having people at TurboTax to advise me getting through it all.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is a great choice Honestly, they are really food at what they do. They are there whether you decide try file on your own they'll help assist you through it. If allow it to be done by rhem all the better. Any questions one may have they haven't a problem in getting you the answer. They aren't rude always patient, and they are clearly heard and will let you know if they have any questions or anything else is needed. I definitely will recommend it to alot of people, seriously.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Great! This was my first time using TurboTax it was quick, easy and great to use! I highly recommend first time tax filers to try out TurboTax you won’t be disappointed! There is always help available if you need assistance you could just chat with a live associate.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Everything seemed easy to use this year. also married couple credit came pup
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 11949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best tax return website Super easy to use! Guided step by step directions!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great It was very easy to file my taxes and I will be going it again
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes 2021 Complete Very user friendly. Goes through the process step by step.
Date published: 2022-02-28
Rated 2 out of 5 by from More expensive and not user friendly I don't think the website was very user friendly. I also had a couple of issues that needed to be fixed before filing and I decided to try and fix them myself. That process was quite confusing and not at all clear. So I checked out using a live professional to help and it was over a ten minute wait. That is not workable. I somehow got signed up for live help which I did not need and I was unable to change that and I somehow had been classified as having self-employment income and I don't. I have some miscellaneous income but not self-employed. Likely to use another option next year.
Date published: 2022-02-28
Rated 1 out of 5 by from will not use again! my return was rejected after being checked by turbotax. Do not trust them!
Date published: 2022-02-28
Rated 4 out of 5 by from Smooth experience except for form 1098 import I have been using TurboTax for 7 years and it has been a smooth experience this far. I welcome some new features last year such as importing the form 1098 from the bank but for some reason it did not work this year so in spite of this issue, I had a smooth tax return so far in 2022.
Date published: 2022-02-28
Rated 3 out of 5 by from OK TurboTax is OK. My confidence issues stem from using a computer to do it. I was a happy paper and pencil person before today. It was nice having people at TurboTax to advise me getting through it all.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is a great choice Honestly, they are really food at what they do. They are there whether you decide try file on your own they'll help assist you through it. If allow it to be done by rhem all the better. Any questions one may have they haven't a problem in getting you the answer. They aren't rude always patient, and they are clearly heard and will let you know if they have any questions or anything else is needed. I definitely will recommend it to alot of people, seriously.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax was Great! This was my first time using TurboTax it was quick, easy and great to use! I highly recommend first time tax filers to try out TurboTax you won’t be disappointed! There is always help available if you need assistance you could just chat with a live associate.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Everything seemed easy to use this year. also married couple credit came pup
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 11949