TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Awsome Turbo is great very helpful and answer every question i had,
Date published: 2021-02-28
Rated 5 out of 5 by from TT gets the job done Use it every year, simple! I have relatively easy tax filings, so Turbo Tax has been a dream.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is quick and easy! Turbo tax software is a quick and easy way to file your federal and state taxes. The program is intuitive and there is ready assistance waiting in live chat if you run into a problem. I did encounter a issue but the specialist in live chat resolved it quickly and efficiently.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Support! I have been using TurboTax for years. I ran into a glitch today, but I was helped by a wonderful gentleman. I will continue to use Turbo Tax.
Date published: 2021-02-28
Rated 2 out of 5 by from did not like paying the refund & bank agreement. Did not get any answers to help understand the agreements. After getting very upset I just hit accept. So my total fee for using TURBOTAX was $120. So not very happy my taxes were simple.
Date published: 2021-02-28
Rated 4 out of 5 by from 1065s Still Need Keen Eye With the last few years it's important to keep an eye out for settings if you pop between forms & the walkthru. Some errors occur consistently - e.g. the application setting LLC member entity type as PLLC vs. I (individual). This can lead to frustration if you've not encountered it before as it triggers errors related to setting an LLC member as the responsible party for tax matters. Because it *thinks* you've assigned an entity vs. an individual it expects certain fields to be set. It also appears that some values importing from either QuickBooks or prior year's TurboTax return don't always flow to the proper location. Best route is to keep good notes when working through the return to ensure values as as they should be and do the Schedule L, M1 and M2 and keep your QuickBooks in shape throughout the year. L, M1 and M2 aren't required but they sure can help finding issues in your QuickBooks file!
Date published: 2021-02-28
Rated 5 out of 5 by from We Love Turbo Tax So user friendly ... it walks you through ever step and gives you the option to read an in depth explanation if you still don't understand a tax item. I'm a firm believer in using Turbo Tax and will definitely be sharing my experience with friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from It all went smoothly. Entry all went smoothly. Did find it unclear when Turbotax imported my 1099 forms and had to delete some forms as duplicates.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo power Easy and obstacle free for you and me. Love love love turbo tax. No better way to file your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy to use I bought and sold property, had gains and losses on investments and with the import feature of forms from all the banks, you don't have to decipher anything.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11946
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Awsome Turbo is great very helpful and answer every question i had,
Date published: 2021-02-28
Rated 5 out of 5 by from TT gets the job done Use it every year, simple! I have relatively easy tax filings, so Turbo Tax has been a dream.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is quick and easy! Turbo tax software is a quick and easy way to file your federal and state taxes. The program is intuitive and there is ready assistance waiting in live chat if you run into a problem. I did encounter a issue but the specialist in live chat resolved it quickly and efficiently.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Support! I have been using TurboTax for years. I ran into a glitch today, but I was helped by a wonderful gentleman. I will continue to use Turbo Tax.
Date published: 2021-02-28
Rated 2 out of 5 by from did not like paying the refund & bank agreement. Did not get any answers to help understand the agreements. After getting very upset I just hit accept. So my total fee for using TURBOTAX was $120. So not very happy my taxes were simple.
Date published: 2021-02-28
Rated 4 out of 5 by from 1065s Still Need Keen Eye With the last few years it's important to keep an eye out for settings if you pop between forms & the walkthru. Some errors occur consistently - e.g. the application setting LLC member entity type as PLLC vs. I (individual). This can lead to frustration if you've not encountered it before as it triggers errors related to setting an LLC member as the responsible party for tax matters. Because it *thinks* you've assigned an entity vs. an individual it expects certain fields to be set. It also appears that some values importing from either QuickBooks or prior year's TurboTax return don't always flow to the proper location. Best route is to keep good notes when working through the return to ensure values as as they should be and do the Schedule L, M1 and M2 and keep your QuickBooks in shape throughout the year. L, M1 and M2 aren't required but they sure can help finding issues in your QuickBooks file!
Date published: 2021-02-28
Rated 5 out of 5 by from We Love Turbo Tax So user friendly ... it walks you through ever step and gives you the option to read an in depth explanation if you still don't understand a tax item. I'm a firm believer in using Turbo Tax and will definitely be sharing my experience with friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from It all went smoothly. Entry all went smoothly. Did find it unclear when Turbotax imported my 1099 forms and had to delete some forms as duplicates.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo power Easy and obstacle free for you and me. Love love love turbo tax. No better way to file your taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy to use I bought and sold property, had gains and losses on investments and with the import feature of forms from all the banks, you don't have to decipher anything.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 11946