TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBOTAX GOOD, easily to understand the instruction. excellent
Date published: 2021-02-25
Rated 5 out of 5 by from I think you are pretty cool I like your format a lot. I like not paying money.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Customer Service I really enjoyed the way it uses technology to resolve something complex like tax submission, very helpful team which supports on call and cares for customer keeping the privacy in mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best!! I have been using Turbo Tax for some years now and I love it. I never have any issues and if I have any questions they are there to help.
Date published: 2021-02-25
Rated 5 out of 5 by from So happy with the LIVE representative help! I was unsure about paying the extra for LIVE Representative help, but I am glad I did. Two representatives stayed on the phone with me and remotely viewed my screens to help with submitting forms. Excellent way to do taxes from home!
Date published: 2021-02-25
Rated 5 out of 5 by from So simple, my cat could do it Fast and easy to comprehend. Thanks for saving me time and money.
Date published: 2021-02-25
Rated 5 out of 5 by from Been a loyal TurboTax user for 9 years now! TurboTax is consistently a great platform year-to-year to file our taxes with. I feel confident and secure in our filing and that we are receiving all the refunds we are eligible for. Each section is very detailed and if you have a question about what it's asking the explanations are very helpful. Filing taxes is never fun or easy, but with TurboTax it's like a weight is lifted as I go through the process and realize how easy they make it. We also have some tricky filing to do with working out of state but living in another, but TurboTax takes the guess work out of filing and helps you each step of the way. The only small criticism I have is the amount of times they try to upsell you on upgrading, which seems to be increasing each year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome The experts are awesome and I was able to ask as many questions as I wanted. I really am thankful for this amazing service.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is very convenient Turbo Tax is very convenient and easy to use. Its nice to be able to do your taxes at home and with confidence.
Date published: 2021-02-25
Rated 5 out of 5 by from I trust TurboTax Easy to understand and use. Good Dash Board. Questions are simple enough to answer. Well respected employees.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11945
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOTAX GOOD, easily to understand the instruction. excellent
Date published: 2021-02-25
Rated 5 out of 5 by from I think you are pretty cool I like your format a lot. I like not paying money.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Customer Service I really enjoyed the way it uses technology to resolve something complex like tax submission, very helpful team which supports on call and cares for customer keeping the privacy in mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best!! I have been using Turbo Tax for some years now and I love it. I never have any issues and if I have any questions they are there to help.
Date published: 2021-02-25
Rated 5 out of 5 by from So happy with the LIVE representative help! I was unsure about paying the extra for LIVE Representative help, but I am glad I did. Two representatives stayed on the phone with me and remotely viewed my screens to help with submitting forms. Excellent way to do taxes from home!
Date published: 2021-02-25
Rated 5 out of 5 by from So simple, my cat could do it Fast and easy to comprehend. Thanks for saving me time and money.
Date published: 2021-02-25
Rated 5 out of 5 by from Been a loyal TurboTax user for 9 years now! TurboTax is consistently a great platform year-to-year to file our taxes with. I feel confident and secure in our filing and that we are receiving all the refunds we are eligible for. Each section is very detailed and if you have a question about what it's asking the explanations are very helpful. Filing taxes is never fun or easy, but with TurboTax it's like a weight is lifted as I go through the process and realize how easy they make it. We also have some tricky filing to do with working out of state but living in another, but TurboTax takes the guess work out of filing and helps you each step of the way. The only small criticism I have is the amount of times they try to upsell you on upgrading, which seems to be increasing each year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome The experts are awesome and I was able to ask as many questions as I wanted. I really am thankful for this amazing service.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is very convenient Turbo Tax is very convenient and easy to use. Its nice to be able to do your taxes at home and with confidence.
Date published: 2021-02-25
Rated 5 out of 5 by from I trust TurboTax Easy to understand and use. Good Dash Board. Questions are simple enough to answer. Well respected employees.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11945