TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great 8 th year with turbo tax . Always look forward to this time of year
Date published: 2022-02-16
Rated 2 out of 5 by from Had a worse experience than the previous year. Everything was going good at first. I uploaded my forms from Robinhood, my W2 and answered all the questions. Then it said there were some errors on my crypto forms, understandable. I will go back and fix the issue and it would have me upload my form again, understandable... the first three times. Then it would say there was an error again and I would go back fix one issue upload my form and it would fix all the issues (this happened over six times more. Then it wanted me to get max, and the issues would disappear and reappear and then it would say error. So i logged off and waited and tried again later, again same issues so I added max. Then like magic I could file, so i removed max and continued. I don't know if this is some ploy to try and gain more money from users but it really seems like it is. I am very dissatisfied and I have loved to use TurboTax for the last eight years, but greed is a thing we have to deal within this society and companies making millions. I am more likely than ever to just go and use another company next year, the cost of $200+ is just ridiculous now especially with everything going on in the world.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is the Best!! I have using the Turbo Tax App for years! It is so fast and so easy to use...I don't know why anyone would use anything else!
Date published: 2022-02-16
Rated 5 out of 5 by from very good on point and thorough...I like the doing it at home
Date published: 2022-02-16
Rated 5 out of 5 by from I love turbotax Turbotax is so quick and easy to use, I will ALWAYS use turbotax. before last years tax returns i would go to H&R block and it always ended up being so difficult, expensive and stressful. i will never go back. Turbotax is the way to go for people all ages under any circumstances.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great! Easy and was able to learn as well. Actually enjoyed doing my taxes and saved money too.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is amazing! It was easy to use. First time ever filing my own taxes.
Date published: 2022-02-16
Rated 3 out of 5 by from It’s great it was easy It was easy to use Easy to understand and do it my self
Date published: 2022-02-16
Rated 5 out of 5 by from Love turbo tax I liked Emanuel. He did a great job, and got back to me promptly
Date published: 2022-02-16
Rated 1 out of 5 by from Unfair Changed Fees TurboTax is not as clear cut as advertised. There are many steps that I simply bypassed because i either did not know where the information was or there were additional fees. Moreover, I make less than $20,000, so when TurboTax decides to take $117 for filing my simple taxes, it really does significantly impact me. I'm frustrated they've made this change since previous years.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11941
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great 8 th year with turbo tax . Always look forward to this time of year
Date published: 2022-02-16
Rated 2 out of 5 by from Had a worse experience than the previous year. Everything was going good at first. I uploaded my forms from Robinhood, my W2 and answered all the questions. Then it said there were some errors on my crypto forms, understandable. I will go back and fix the issue and it would have me upload my form again, understandable... the first three times. Then it would say there was an error again and I would go back fix one issue upload my form and it would fix all the issues (this happened over six times more. Then it wanted me to get max, and the issues would disappear and reappear and then it would say error. So i logged off and waited and tried again later, again same issues so I added max. Then like magic I could file, so i removed max and continued. I don't know if this is some ploy to try and gain more money from users but it really seems like it is. I am very dissatisfied and I have loved to use TurboTax for the last eight years, but greed is a thing we have to deal within this society and companies making millions. I am more likely than ever to just go and use another company next year, the cost of $200+ is just ridiculous now especially with everything going on in the world.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is the Best!! I have using the Turbo Tax App for years! It is so fast and so easy to use...I don't know why anyone would use anything else!
Date published: 2022-02-16
Rated 5 out of 5 by from very good on point and thorough...I like the doing it at home
Date published: 2022-02-16
Rated 5 out of 5 by from I love turbotax Turbotax is so quick and easy to use, I will ALWAYS use turbotax. before last years tax returns i would go to H&R block and it always ended up being so difficult, expensive and stressful. i will never go back. Turbotax is the way to go for people all ages under any circumstances.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great! Easy and was able to learn as well. Actually enjoyed doing my taxes and saved money too.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is amazing! It was easy to use. First time ever filing my own taxes.
Date published: 2022-02-16
Rated 3 out of 5 by from It’s great it was easy It was easy to use Easy to understand and do it my self
Date published: 2022-02-16
Rated 5 out of 5 by from Love turbo tax I liked Emanuel. He did a great job, and got back to me promptly
Date published: 2022-02-16
Rated 1 out of 5 by from Unfair Changed Fees TurboTax is not as clear cut as advertised. There are many steps that I simply bypassed because i either did not know where the information was or there were additional fees. Moreover, I make less than $20,000, so when TurboTax decides to take $117 for filing my simple taxes, it really does significantly impact me. I'm frustrated they've made this change since previous years.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11941