TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love Turbo Tax - It is Amazing Tool! I have been using Turbo Tax for many years and I love it. It guides you to review all the steps. I feel very confident filing my taxes correctly and sure that Turbo tax tries to maximize the refund. I would highly recommend to everyone...
Date published: 2022-04-17
Rated 5 out of 5 by from great great. easy and makes it less taxing. I did it within an hour.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is Good But Has Issues Using Turbo Tax makes the preparation of tax forms easier, but there still isn't enough support or help offered to clarify some of the questions and statements asked of you while using the program. There are many times I need help and can't find an answer through Turbo Tax so I have to resort to finding assistance on the internet. Frustrating, particularly after paying a good some for the software program. I also don't understand why there is a fee of $25 for e-filing with the California Franchise Tax Board when they don't actually charge a fee for e-filing. It seems it is just another funding mechanism for Turbo Tax. So, TT has its benefits and its downfalls.
Date published: 2022-04-17
Rated 5 out of 5 by from User Friendly Saves time with the new features that auto fill data
Date published: 2022-04-17
Rated 5 out of 5 by from Such a great help! So easy and quick! I will use it every year! It helped find more money too!
Date published: 2022-04-17
Rated 5 out of 5 by from Very simple to use and easy to understand I saved a ton of money doing it myself. I got great assistance from the application.
Date published: 2022-04-17
Rated 3 out of 5 by from Repeat user I found the service fairly easy to navigate. But I think you need some computer literacy to use this.
Date published: 2022-04-17
Rated 5 out of 5 by from Lifesaver I usually have a tax person I use, but time got away from me, and was able to file in less than 2 hours on my own before the final filing date, huge relief, this is a very convenient service.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not worth the money I’ve been using TT for almost a decade and always used the free option for low-income people. Sure I had to wade through ads for upgrades, and sure the interface made no logical sense, but it was free! This year they charge over $100. It still has those integrated ads, still has an interface that makes no sense and is difficult to pause. But now it’s $100.
Date published: 2022-04-17
Rated 3 out of 5 by from Reliable but service fees add up It's a reliable service and is somewhat helpful. I think, including the service fees, you're better off going with an "in-person" tax service. Turbotax is primarily helpful if you don't have any extra stuff to deal with your taxes.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax - It is Amazing Tool! I have been using Turbo Tax for many years and I love it. It guides you to review all the steps. I feel very confident filing my taxes correctly and sure that Turbo tax tries to maximize the refund. I would highly recommend to everyone...
Date published: 2022-04-17
Rated 5 out of 5 by from great great. easy and makes it less taxing. I did it within an hour.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is Good But Has Issues Using Turbo Tax makes the preparation of tax forms easier, but there still isn't enough support or help offered to clarify some of the questions and statements asked of you while using the program. There are many times I need help and can't find an answer through Turbo Tax so I have to resort to finding assistance on the internet. Frustrating, particularly after paying a good some for the software program. I also don't understand why there is a fee of $25 for e-filing with the California Franchise Tax Board when they don't actually charge a fee for e-filing. It seems it is just another funding mechanism for Turbo Tax. So, TT has its benefits and its downfalls.
Date published: 2022-04-17
Rated 5 out of 5 by from User Friendly Saves time with the new features that auto fill data
Date published: 2022-04-17
Rated 5 out of 5 by from Such a great help! So easy and quick! I will use it every year! It helped find more money too!
Date published: 2022-04-17
Rated 5 out of 5 by from Very simple to use and easy to understand I saved a ton of money doing it myself. I got great assistance from the application.
Date published: 2022-04-17
Rated 3 out of 5 by from Repeat user I found the service fairly easy to navigate. But I think you need some computer literacy to use this.
Date published: 2022-04-17
Rated 5 out of 5 by from Lifesaver I usually have a tax person I use, but time got away from me, and was able to file in less than 2 hours on my own before the final filing date, huge relief, this is a very convenient service.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not worth the money I’ve been using TT for almost a decade and always used the free option for low-income people. Sure I had to wade through ads for upgrades, and sure the interface made no logical sense, but it was free! This year they charge over $100. It still has those integrated ads, still has an interface that makes no sense and is difficult to pause. But now it’s $100.
Date published: 2022-04-17
Rated 3 out of 5 by from Reliable but service fees add up It's a reliable service and is somewhat helpful. I think, including the service fees, you're better off going with an "in-person" tax service. Turbotax is primarily helpful if you don't have any extra stuff to deal with your taxes.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1195