TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy and Quick I always use the basic TurboTax to file my taxes, and I've never had any issues. It is really simple and easy to use, despite my unique situation. While sometimes it gets annoying when there are sections where they ask you if you want to upgrade to a different, more expensive version, I know some people probably want more personalized help. As for me, the basic has worked for the past six years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service TurboTax makes it quick and easy for returning costumers. Snap a picture of my W2 and all my info is ready to go after a quick review. Great Help and service.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is easy and only took a short time to fi Turbo tax made tax preparation painless. From start to finish was about 20 minutes.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awesome! Pretty straightforward. I have been using TurboTax for 14 years, never have had an issue.
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Every Year TurboTax continues to make doing taxes easy - which I love. I appreciate that my info is in there every year and allows for easy and quick reference. I am not a fan of them trying to add different features and fees on so often. I think giving those options at the beginning and right before you file is enough. I can imagine people get confused by it popping up so much and assume they have to in order to continue. Make sure you ready everything. Luckily we read everything twice and have always had good experience in the past. Always fast and accurate.
Date published: 2021-02-24
Rated 5 out of 5 by from Once again, great experience! I've been using Turbo Tax for many years. As always, this was a very satisfying experience. I was guided though everything, when I got stuck, Turbo Tax had great hints and examples to get me going again. I always feel very confident when I hit the send button to file my returns.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to file! We have used Turbo Tax for 8 or 9 years now. It is the most simple, efficient, and safe way to file taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Every time we needed help we got called back within minutes. The three techs we dealt with where professional, patient, and guided us quickly to solutions to our questions. When we tried to finalize our taxes it gave us an error. We could not figure the error out. Samone walked us thru it, and found out that when our forms where downloaded, 2 of our 1099-R's where changed from what we had put in originally. She stayed on the phone/computer with us until everything was corrected.
Date published: 2021-02-24
Rated 3 out of 5 by from decent This was a mediocre experience at best. Things could be made more straight forward and less should be taken from me for doing my taxes decently at best.
Date published: 2021-02-24
Rated 5 out of 5 by from WE like Turbo Tax We talked once with a tax person and everything went fine.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Quick I always use the basic TurboTax to file my taxes, and I've never had any issues. It is really simple and easy to use, despite my unique situation. While sometimes it gets annoying when there are sections where they ask you if you want to upgrade to a different, more expensive version, I know some people probably want more personalized help. As for me, the basic has worked for the past six years.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service TurboTax makes it quick and easy for returning costumers. Snap a picture of my W2 and all my info is ready to go after a quick review. Great Help and service.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is easy and only took a short time to fi Turbo tax made tax preparation painless. From start to finish was about 20 minutes.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awesome! Pretty straightforward. I have been using TurboTax for 14 years, never have had an issue.
Date published: 2021-02-24
Rated 4 out of 5 by from TurboTax Every Year TurboTax continues to make doing taxes easy - which I love. I appreciate that my info is in there every year and allows for easy and quick reference. I am not a fan of them trying to add different features and fees on so often. I think giving those options at the beginning and right before you file is enough. I can imagine people get confused by it popping up so much and assume they have to in order to continue. Make sure you ready everything. Luckily we read everything twice and have always had good experience in the past. Always fast and accurate.
Date published: 2021-02-24
Rated 5 out of 5 by from Once again, great experience! I've been using Turbo Tax for many years. As always, this was a very satisfying experience. I was guided though everything, when I got stuck, Turbo Tax had great hints and examples to get me going again. I always feel very confident when I hit the send button to file my returns.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to file! We have used Turbo Tax for 8 or 9 years now. It is the most simple, efficient, and safe way to file taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Every time we needed help we got called back within minutes. The three techs we dealt with where professional, patient, and guided us quickly to solutions to our questions. When we tried to finalize our taxes it gave us an error. We could not figure the error out. Samone walked us thru it, and found out that when our forms where downloaded, 2 of our 1099-R's where changed from what we had put in originally. She stayed on the phone/computer with us until everything was corrected.
Date published: 2021-02-24
Rated 3 out of 5 by from decent This was a mediocre experience at best. Things could be made more straight forward and less should be taken from me for doing my taxes decently at best.
Date published: 2021-02-24
Rated 5 out of 5 by from WE like Turbo Tax We talked once with a tax person and everything went fine.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11937