TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Disappointed I've used Turbo Tax the last 3 years & have always loved it! I never had any issues with it before! This year, it was such a hassle, and I'm not sure if I will use it any longer. The sections took forever, things kept being blocked, too many additional questions were asked, and because of my experience in the past, it should've only taken me my lunch hour to complete. I've had to come back 3 different times now just because it's taking forever! :(((
Date published: 2022-02-16
Rated 4 out of 5 by from It was helpful and they are hanging in with me I am having trouble with my return but they are still helping me. I would be lost without there help
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is truly easy Great website, very user friendly. Would use again.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is awesom We like the fact that an actual tax live agent was able to do our taxes correctly and we had to do was upload the documents required
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Very Simple Very easy to understand and navigate. TurboTax is Very Simple-I will definitely use again
Date published: 2022-02-16
Rated 5 out of 5 by from love turbo tax! great program and live help! I use it every year! Recommend to everybody
Date published: 2022-02-16
Rated 5 out of 5 by from Fantastic for a simple tax return Year after year I have always found turbo tax to be the easiest tax preparation program available.
Date published: 2022-02-16
Rated 5 out of 5 by from Thank you! Thank you for a fast and easy way to submit my taxes.
Date published: 2022-02-16
Rated 2 out of 5 by from Bug prevented filing MA state taxes Very disappointed, I just paid 20$ extra to e-file MA state taxes and this error: https://ttlc.intuit.com/community/state-taxes/discussion/massachusetts-schedule-b-error-requires-adjustment-not-yet-finalized/00/2453279/page/2 is not fixed, not addressed in the forum and prevented filing of my state taxes. I am not the only user with this problem. It needs to be addressed urgently as it is obviously a bug with importing too many transactions from the federal return. I'll look for an update in a few weeks, but this is disappointing. Considering using competitor's product next year.
Date published: 2022-02-16
Rated 5 out of 5 by from Always The Quickest Way! Even with a mortgage, stocks and crypto, and school loans to be reported, I'm always in and out in a jiff. It's amazing.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed I've used Turbo Tax the last 3 years & have always loved it! I never had any issues with it before! This year, it was such a hassle, and I'm not sure if I will use it any longer. The sections took forever, things kept being blocked, too many additional questions were asked, and because of my experience in the past, it should've only taken me my lunch hour to complete. I've had to come back 3 different times now just because it's taking forever! :(((
Date published: 2022-02-16
Rated 4 out of 5 by from It was helpful and they are hanging in with me I am having trouble with my return but they are still helping me. I would be lost without there help
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is truly easy Great website, very user friendly. Would use again.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is awesom We like the fact that an actual tax live agent was able to do our taxes correctly and we had to do was upload the documents required
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Very Simple Very easy to understand and navigate. TurboTax is Very Simple-I will definitely use again
Date published: 2022-02-16
Rated 5 out of 5 by from love turbo tax! great program and live help! I use it every year! Recommend to everybody
Date published: 2022-02-16
Rated 5 out of 5 by from Fantastic for a simple tax return Year after year I have always found turbo tax to be the easiest tax preparation program available.
Date published: 2022-02-16
Rated 5 out of 5 by from Thank you! Thank you for a fast and easy way to submit my taxes.
Date published: 2022-02-16
Rated 2 out of 5 by from Bug prevented filing MA state taxes Very disappointed, I just paid 20$ extra to e-file MA state taxes and this error: https://ttlc.intuit.com/community/state-taxes/discussion/massachusetts-schedule-b-error-requires-adjustment-not-yet-finalized/00/2453279/page/2 is not fixed, not addressed in the forum and prevented filing of my state taxes. I am not the only user with this problem. It needs to be addressed urgently as it is obviously a bug with importing too many transactions from the federal return. I'll look for an update in a few weeks, but this is disappointing. Considering using competitor's product next year.
Date published: 2022-02-16
Rated 5 out of 5 by from Always The Quickest Way! Even with a mortgage, stocks and crypto, and school loans to be reported, I'm always in and out in a jiff. It's amazing.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11934