TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I LOVE TURBOTAX!!! i came across a little bump in the road & was stumped. reached out to a live agent & they were able to help me a solution let alone patient with me. i am very grateful for the deep explanation & how to handle the steps correctly. not to mention showed me some extra tabs just in case i needed to reach out again. Saved a alot of time & got it done before the deadline. thanks you guys are the best.
Date published: 2022-02-17
Rated 5 out of 5 by from turbotax is amazing! Turbotax kept things pretty straightforward. very easy app to use on your phone and an even easier website to guide.
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax! I got through most of the process by myself but I had a question because I bought a new car out of state. TurboTax connected my with a nice guy named Alan who lives in new jersey who not only answered all of my questions but he explained his answer to me. So not only did I get my answer, but I knew why that was the answer. At one point, he was able to look at my turbo tax screen with me and was able to walk me through some of the process by highlighting places I needed to go to! It was so easy!
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Easy and free and convenient and free free free...
Date published: 2022-02-17
Rated 1 out of 5 by from Did not tell me I couldn't do NC tax by e-file The system kept giving me an error and there was no way to find out hat was causing it. No way to get help. I had to Google other people's complaints to get an answer. Turns out I can't e-file in NC until a later date. The software should have had some sort of alert, given that it's a problem for an ENTIRE STATE. This was totally not worth the money I already paid.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax Does it right every time. I've never had a problem filling thru TurboTax, this is my 3 year and I'm very pleased. I recommend it to all my family.
Date published: 2022-02-17
Rated 2 out of 5 by from SNEAKY WITH premium service fees heads up with the sneaky charges. Add an extra $55.00
Date published: 2022-02-17
Rated 5 out of 5 by from turbo is great This is easy to use and understand. A great way to save and complete your own taxes
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome experience! Easy to use, understand, and file. Turbo Tax has made efiling an easy way to file taxes.
Date published: 2022-02-17
Rated 5 out of 5 by from Thanks turbo tax Great experience, very convenient, thank you..... I will continue utilizing turbo tax next year
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE TURBOTAX!!! i came across a little bump in the road & was stumped. reached out to a live agent & they were able to help me a solution let alone patient with me. i am very grateful for the deep explanation & how to handle the steps correctly. not to mention showed me some extra tabs just in case i needed to reach out again. Saved a alot of time & got it done before the deadline. thanks you guys are the best.
Date published: 2022-02-17
Rated 5 out of 5 by from turbotax is amazing! Turbotax kept things pretty straightforward. very easy app to use on your phone and an even easier website to guide.
Date published: 2022-02-17
Rated 5 out of 5 by from Love TurboTax! I got through most of the process by myself but I had a question because I bought a new car out of state. TurboTax connected my with a nice guy named Alan who lives in new jersey who not only answered all of my questions but he explained his answer to me. So not only did I get my answer, but I knew why that was the answer. At one point, he was able to look at my turbo tax screen with me and was able to walk me through some of the process by highlighting places I needed to go to! It was so easy!
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome Easy and free and convenient and free free free...
Date published: 2022-02-17
Rated 1 out of 5 by from Did not tell me I couldn't do NC tax by e-file The system kept giving me an error and there was no way to find out hat was causing it. No way to get help. I had to Google other people's complaints to get an answer. Turns out I can't e-file in NC until a later date. The software should have had some sort of alert, given that it's a problem for an ENTIRE STATE. This was totally not worth the money I already paid.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax Does it right every time. I've never had a problem filling thru TurboTax, this is my 3 year and I'm very pleased. I recommend it to all my family.
Date published: 2022-02-17
Rated 2 out of 5 by from SNEAKY WITH premium service fees heads up with the sneaky charges. Add an extra $55.00
Date published: 2022-02-17
Rated 5 out of 5 by from turbo is great This is easy to use and understand. A great way to save and complete your own taxes
Date published: 2022-02-17
Rated 5 out of 5 by from Awesome experience! Easy to use, understand, and file. Turbo Tax has made efiling an easy way to file taxes.
Date published: 2022-02-17
Rated 5 out of 5 by from Thanks turbo tax Great experience, very convenient, thank you..... I will continue utilizing turbo tax next year
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11931