TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Very average and confusing experience While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is very user friendly!! Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
Rated 5 out of 5 by from Love Turbo Tax ! Another great experience, quick and easy and live expert assistance with a few questions was very helpful !
Date published: 2023-02-19
Rated 5 out of 5 by from Easy to Navigate Took 2 hours to complete Home and Business Tax Return. Easy to follow TurboTax guidance.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo tax was easier this year Not as bad as last year. I wish there was an option to just go to the easy form when you know you dont meet the requirements.
Date published: 2023-02-19
Rated 5 out of 5 by from So easy! For the 8th year, I have done my taxes with Turbo Tax. This year it took me 72 minutes to do both federal and state returns, including self employment, retirement, dividend, interest and capital gains income. In other words, not just a simple return. Price is great.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome experience Super easy to complete. Been using Turbo Tax for 5 years now.
Date published: 2023-02-19
Rated 5 out of 5 by from easy to do Very pleased with how easy was to file. I like how carried info from last year, sped up process.
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax was mediocre this year Was supposed to file for free but ended up charging me fees I didn’t authorize and wouldn’t let me choose otherwise
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11928
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Very average and confusing experience While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is very user friendly!! Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
Rated 5 out of 5 by from Love Turbo Tax ! Another great experience, quick and easy and live expert assistance with a few questions was very helpful !
Date published: 2023-02-19
Rated 5 out of 5 by from Easy to Navigate Took 2 hours to complete Home and Business Tax Return. Easy to follow TurboTax guidance.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo tax was easier this year Not as bad as last year. I wish there was an option to just go to the easy form when you know you dont meet the requirements.
Date published: 2023-02-19
Rated 5 out of 5 by from So easy! For the 8th year, I have done my taxes with Turbo Tax. This year it took me 72 minutes to do both federal and state returns, including self employment, retirement, dividend, interest and capital gains income. In other words, not just a simple return. Price is great.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome experience Super easy to complete. Been using Turbo Tax for 5 years now.
Date published: 2023-02-19
Rated 5 out of 5 by from easy to do Very pleased with how easy was to file. I like how carried info from last year, sped up process.
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax was mediocre this year Was supposed to file for free but ended up charging me fees I didn’t authorize and wouldn’t let me choose otherwise
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11928