TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome. Very simple it only took a short amount of time!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Great experience Online assistance was very helpful. Forms were easy to follow.
Date published: 2021-02-16
Rated 1 out of 5 by from They trick you into paying for premier services They trick you into putting in all your tax information into the "premier service" site. All they do is advertise incessantly about how you can file for free but they all but make it impossible to do that. Apparently there is a separate special site you have to use and then delete all the input data and start over. It's super disingenuous.
Date published: 2021-02-16
Rated 5 out of 5 by from Best Tax Preparer Website I always get the best results when using TurboTax!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax has been a great resource for me My experience with the customer service staff was not intimidating. They were very friendly and knowledgeable
Date published: 2021-02-16
Rated 5 out of 5 by from Too easy! So easy a 6 year old could file taxes! Everyone should use TurboTax!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome! i love the help that I got from TurboTax! Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from Love Turbo Tax It was so easy and if I need help,they are there for you.
Date published: 2021-02-16
Rated 5 out of 5 by from Quick and easy This was my first time doing my taxes and turbo tax got it done for me quick and easy
Date published: 2021-02-16
Rated 2 out of 5 by from Frustrating I used self-employed Quickbooks, and at one point I upgraded my service through the App. But when ever I logon to Quickbooks or TurboTax online the sign-in process gets very confusing. And as it turn's out, my self-employed account online was different than the one on my iPhone–which doesn't make sense considering it was the same username. So now it's a circus trying to guess which "account" to login to every time. The who combination of Intuit products is horrible, it's time-consuming, and complex when attempt to merge or sort everything out and the phone support is almost non-existent. This will be the last year I use Turbo tax. i'll be looking for a new invoicing/expense software suite. 3 years and it's served it's purpose, I guess.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11928
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome. Very simple it only took a short amount of time!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Great experience Online assistance was very helpful. Forms were easy to follow.
Date published: 2021-02-16
Rated 1 out of 5 by from They trick you into paying for premier services They trick you into putting in all your tax information into the "premier service" site. All they do is advertise incessantly about how you can file for free but they all but make it impossible to do that. Apparently there is a separate special site you have to use and then delete all the input data and start over. It's super disingenuous.
Date published: 2021-02-16
Rated 5 out of 5 by from Best Tax Preparer Website I always get the best results when using TurboTax!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax has been a great resource for me My experience with the customer service staff was not intimidating. They were very friendly and knowledgeable
Date published: 2021-02-16
Rated 5 out of 5 by from Too easy! So easy a 6 year old could file taxes! Everyone should use TurboTax!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesome! i love the help that I got from TurboTax! Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from Love Turbo Tax It was so easy and if I need help,they are there for you.
Date published: 2021-02-16
Rated 5 out of 5 by from Quick and easy This was my first time doing my taxes and turbo tax got it done for me quick and easy
Date published: 2021-02-16
Rated 2 out of 5 by from Frustrating I used self-employed Quickbooks, and at one point I upgraded my service through the App. But when ever I logon to Quickbooks or TurboTax online the sign-in process gets very confusing. And as it turn's out, my self-employed account online was different than the one on my iPhone–which doesn't make sense considering it was the same username. So now it's a circus trying to guess which "account" to login to every time. The who combination of Intuit products is horrible, it's time-consuming, and complex when attempt to merge or sort everything out and the phone support is almost non-existent. This will be the last year I use Turbo tax. i'll be looking for a new invoicing/expense software suite. 3 years and it's served it's purpose, I guess.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11928