TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 3 out of 5 by
ssemon from
Very average and confusing experience
While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by
SOS 55 from
Turbo Tax is very user friendly!!
Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by
KCogs from
Awesome
I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
Rated 5 out of 5 by
Lisa DEE from
Love Turbo Tax !
Another great experience, quick and easy and live expert assistance with a few questions was very helpful !
Date published: 2023-02-19
Rated 5 out of 5 by
Coding56 from
Easy to Navigate
Took 2 hours to complete Home and Business Tax Return. Easy to follow TurboTax guidance.
Date published: 2023-02-19
Rated 4 out of 5 by
this box is rediculous from
Turbo tax was easier this year
Not as bad as last year. I wish there was an option to just go to the easy form when you know you dont meet the requirements.
Date published: 2023-02-19
Rated 5 out of 5 by
Deb in MT from
So easy!
For the 8th year, I have done my taxes with Turbo Tax. This year it took me 72 minutes to do both federal and state returns, including self employment, retirement, dividend, interest and capital gains income. In other words, not just a simple return. Price is great.
Date published: 2023-02-19
Rated 5 out of 5 by
Nonq from
Awesome experience
Super easy to complete. Been using Turbo Tax for 5 years now.
Date published: 2023-02-19
Rated 5 out of 5 by
Beth Green from
easy to do
Very pleased with how easy was to file. I like how carried info from last year, sped up process.
Date published: 2023-02-19
Rated 2 out of 5 by
iimmas from
Turbo Tax was mediocre this year
Was supposed to file for free but ended up charging me fees I didn’t authorize and wouldn’t let me choose otherwise
All TurboTax® Offerings Reviews - Page 11928
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
ssemon from
Very average and confusing experience
While I am satisfied with the end result, the unexpected changes in cost, the lack of clarity on why it occurred, and the less-than-specific instructions on what needed to be uploaded are all elements that have to be worked on. It was not a clear transaction.
Date published: 2023-02-19
Rated 5 out of 5 by
SOS 55 from
Turbo Tax is very user friendly!!
Turbo Tax is so easy to follow. The only problem I had was laptop has problems but was no fault of turbo tax. I did call in for help concerning the senior housing credit and how to obtain my estimated tax schedule. I was very please with the assistance I received, I wish I could remember the gentleman's name...may Don or Dan...he provided great help.
Date published: 2023-02-19
Rated 5 out of 5 by
KCogs from
Awesome
I love using turbo tax from the comfort of my own home
Date published: 2023-02-19
Rated 5 out of 5 by
Lisa DEE from
Love Turbo Tax !
Another great experience, quick and easy and live expert assistance with a few questions was very helpful !
Date published: 2023-02-19
Rated 5 out of 5 by
Coding56 from
Easy to Navigate
Took 2 hours to complete Home and Business Tax Return. Easy to follow TurboTax guidance.
Date published: 2023-02-19
Rated 4 out of 5 by
this box is rediculous from
Turbo tax was easier this year
Not as bad as last year. I wish there was an option to just go to the easy form when you know you dont meet the requirements.
Date published: 2023-02-19
Rated 5 out of 5 by
Deb in MT from
So easy!
For the 8th year, I have done my taxes with Turbo Tax. This year it took me 72 minutes to do both federal and state returns, including self employment, retirement, dividend, interest and capital gains income. In other words, not just a simple return. Price is great.
Date published: 2023-02-19
Rated 5 out of 5 by
Nonq from
Awesome experience
Super easy to complete. Been using Turbo Tax for 5 years now.
Date published: 2023-02-19
Rated 5 out of 5 by
Beth Green from
easy to do
Very pleased with how easy was to file. I like how carried info from last year, sped up process.
Date published: 2023-02-19
Rated 2 out of 5 by
iimmas from
Turbo Tax was mediocre this year
Was supposed to file for free but ended up charging me fees I didn’t authorize and wouldn’t let me choose otherwise
All TurboTax® Offerings Reviews - Page 11928
Date published: 2023-02-19