TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Simple, bad customer service TurboTax itself is very user friendly and easy to use. It guides you through and makes sure you understand what you're doing every step of the way. The customer service team however totally sucks and is basically non existent. If you can manage to get someone on the phone after a 5 hour wait, good luck with them actually doing anything helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 Process was a very Simple filing experience. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from As usual TT outstanding and saved me $$$ A few roadbumps for first time but got terrific help from Jody who quickly helped me delete an inexplicable state tax form that had nothing to do with my situation. Thanks, Jody!
Date published: 2021-03-01
Rated 5 out of 5 by from Great!! Loved using TurboTax. So simple and easy to use. It does such a great job of walking you through things step by step. This was my 4th year using TurboTax and I will continue to use in upcoming years for sure.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick and Easy I thought that this was a very pleasant experience
Date published: 2021-03-01
Rated 5 out of 5 by from Super Simple to use the lady was very helpful and very good at explaining what I needed to do.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome product easy to use Easy to use and completed my returns without additional help. Great product
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax was awesome great online services an you can actually talk with someone if you run into a snag.
Date published: 2021-03-01
Rated 5 out of 5 by from help us know why we owe I LIKE THE IDEA ON HOW YOU TELL US WHY WE OWE ,KEPT UP THE GOOD WORK
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! I love turbo tax it’s very easy and confidential. No one else involved with my personal information and I love it!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple, bad customer service TurboTax itself is very user friendly and easy to use. It guides you through and makes sure you understand what you're doing every step of the way. The customer service team however totally sucks and is basically non existent. If you can manage to get someone on the phone after a 5 hour wait, good luck with them actually doing anything helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from 2020 Process was a very Simple filing experience. Will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from As usual TT outstanding and saved me $$$ A few roadbumps for first time but got terrific help from Jody who quickly helped me delete an inexplicable state tax form that had nothing to do with my situation. Thanks, Jody!
Date published: 2021-03-01
Rated 5 out of 5 by from Great!! Loved using TurboTax. So simple and easy to use. It does such a great job of walking you through things step by step. This was my 4th year using TurboTax and I will continue to use in upcoming years for sure.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick and Easy I thought that this was a very pleasant experience
Date published: 2021-03-01
Rated 5 out of 5 by from Super Simple to use the lady was very helpful and very good at explaining what I needed to do.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome product easy to use Easy to use and completed my returns without additional help. Great product
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax was awesome great online services an you can actually talk with someone if you run into a snag.
Date published: 2021-03-01
Rated 5 out of 5 by from help us know why we owe I LIKE THE IDEA ON HOW YOU TELL US WHY WE OWE ,KEPT UP THE GOOD WORK
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! I love turbo tax it’s very easy and confidential. No one else involved with my personal information and I love it!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 11923