TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy Process This was my first time using Turbo Tax. I have both a W2 and personal side business and wanted to better understand the tax process. It was a very easy walk through with great example call outs.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is great but they messed with me for 2022 I filed last month and was rejected. I filed successfully today. I expected an email from TurboTax when they fixed their software glitch. Apparently the repair was complete two weeks ago. All is well that ends well.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome Great information and quick and easy to use to fill out taxes
Date published: 2023-02-20
Rated 5 out of 5 by from Year 3 with Turbo I have had nothing but a good experience with turbo tax. Thank you for making this easier and easier every year!
Date published: 2023-02-20
Rated 5 out of 5 by from AWESOME Very easy to use. Instructions are easy to understand.
Date published: 2023-02-20
Rated 2 out of 5 by from other deductible expense I had other deductible expense( EIN registration fee) but in could not deduct using turbo tax because there was option to claim deductions that's not in their software. I lost that money because off them
Date published: 2023-02-20
Rated 5 out of 5 by from It's Easy and great way to do your taxes The easy way to dive into details, to complete all required information
Date published: 2023-02-20
Rated 5 out of 5 by from very patient with me had a live expert who was very helpfull I am a recent widow and this year was very complicated but was able to file with thier help
Date published: 2023-02-20
Rated 3 out of 5 by from It's Meh Turbotax is like almost any tax prep software in that it's simple to use and walks you through the process. I do wish the help/documentation was a little easier to use because when you have a question, because it is more difficult to find an answer within the software than it is to just Google. The feature that really chaffs me is they nickel and dime you in fees for convenience...I mean come on. And you don't know until you're through the worst of it. That feels predatory to not be upfront about fees and costs. Oh well, I switch between Turbotax and alternatives every couple of years. I guess I'll keep doing that looking for a better alternative.
Date published: 2023-02-20
Rated 5 out of 5 by from Great year after year! Been using Turbo Tax for the past 3 years. Easy and convenient. No complaints.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11923
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Process This was my first time using Turbo Tax. I have both a W2 and personal side business and wanted to better understand the tax process. It was a very easy walk through with great example call outs.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is great but they messed with me for 2022 I filed last month and was rejected. I filed successfully today. I expected an email from TurboTax when they fixed their software glitch. Apparently the repair was complete two weeks ago. All is well that ends well.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome Great information and quick and easy to use to fill out taxes
Date published: 2023-02-20
Rated 5 out of 5 by from Year 3 with Turbo I have had nothing but a good experience with turbo tax. Thank you for making this easier and easier every year!
Date published: 2023-02-20
Rated 5 out of 5 by from AWESOME Very easy to use. Instructions are easy to understand.
Date published: 2023-02-20
Rated 2 out of 5 by from other deductible expense I had other deductible expense( EIN registration fee) but in could not deduct using turbo tax because there was option to claim deductions that's not in their software. I lost that money because off them
Date published: 2023-02-20
Rated 5 out of 5 by from It's Easy and great way to do your taxes The easy way to dive into details, to complete all required information
Date published: 2023-02-20
Rated 5 out of 5 by from very patient with me had a live expert who was very helpfull I am a recent widow and this year was very complicated but was able to file with thier help
Date published: 2023-02-20
Rated 3 out of 5 by from It's Meh Turbotax is like almost any tax prep software in that it's simple to use and walks you through the process. I do wish the help/documentation was a little easier to use because when you have a question, because it is more difficult to find an answer within the software than it is to just Google. The feature that really chaffs me is they nickel and dime you in fees for convenience...I mean come on. And you don't know until you're through the worst of it. That feels predatory to not be upfront about fees and costs. Oh well, I switch between Turbotax and alternatives every couple of years. I guess I'll keep doing that looking for a better alternative.
Date published: 2023-02-20
Rated 5 out of 5 by from Great year after year! Been using Turbo Tax for the past 3 years. Easy and convenient. No complaints.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11923