TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Horrible. Forced me to pay extra. I was forced to pay $39 for a California refund filing, when I have zero income in California and should not have to file California at all. I couldn't delete the state return, so I had to pay $39 to click through the screen in order to file my federal return. I live in Texas. So why am I being forced to pay to create a California return which I won't even file?
Date published: 2022-02-16
Rated 5 out of 5 by from Thorough but easy to follow! This was a brilliant experience for me as I typically use a competitor. They disappointed me this year so I went on to Turbo Tax. WOW! This was a seamless experience with lots of thorough verifications that made me feel safe about filing my taxes online!! Thank you TT!!
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax is no longer awesome. This is the 2nd year I have paid more than the $39 program that I chose.(this year - last year i signed up for the free program. I no longer refer people to use your services. and i will look into other options in the future. My status has changed and doing taxes for free would be so financially helpful.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is amazing It shows you every step of the way How to do your taxes by yourself & I loved it
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great I had a Turbotax helper and she was great!! This was my first time filing taxes and she help me feel more at ease about it and was there for all of my questions!!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use...great site This was my first time to file and it was so easy!
Date published: 2022-02-16
Rated 5 out of 5 by from Always Great Have been using Turbo Tax for over 7 years. Always easy and fast to get my taxes done.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is the best Very easy to follow. A little confusing when it comes to college dependents though. Would have rated it a 5 if that part was less confusing
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent and Easy to use I was a little afraid of filing this year due to changing jobs and having to work through 1099 forms. TurboTax made it extremely easy and very simple to find answers to my questions along the way.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Easy to use. Accurate. Roshonda was EXCELLENT!!!!!!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible. Forced me to pay extra. I was forced to pay $39 for a California refund filing, when I have zero income in California and should not have to file California at all. I couldn't delete the state return, so I had to pay $39 to click through the screen in order to file my federal return. I live in Texas. So why am I being forced to pay to create a California return which I won't even file?
Date published: 2022-02-16
Rated 5 out of 5 by from Thorough but easy to follow! This was a brilliant experience for me as I typically use a competitor. They disappointed me this year so I went on to Turbo Tax. WOW! This was a seamless experience with lots of thorough verifications that made me feel safe about filing my taxes online!! Thank you TT!!
Date published: 2022-02-16
Rated 3 out of 5 by from Turbo Tax is no longer awesome. This is the 2nd year I have paid more than the $39 program that I chose.(this year - last year i signed up for the free program. I no longer refer people to use your services. and i will look into other options in the future. My status has changed and doing taxes for free would be so financially helpful.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is amazing It shows you every step of the way How to do your taxes by yourself & I loved it
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is great I had a Turbotax helper and she was great!! This was my first time filing taxes and she help me feel more at ease about it and was there for all of my questions!!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use...great site This was my first time to file and it was so easy!
Date published: 2022-02-16
Rated 5 out of 5 by from Always Great Have been using Turbo Tax for over 7 years. Always easy and fast to get my taxes done.
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo Tax is the best Very easy to follow. A little confusing when it comes to college dependents though. Would have rated it a 5 if that part was less confusing
Date published: 2022-02-16
Rated 5 out of 5 by from Excellent and Easy to use I was a little afraid of filing this year due to changing jobs and having to work through 1099 forms. TurboTax made it extremely easy and very simple to find answers to my questions along the way.
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome Easy to use. Accurate. Roshonda was EXCELLENT!!!!!!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11921