TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Help Great Experience and the tax experts were very helpful. Will use again and 10/10 on service.
Date published: 2022-04-17
Rated 3 out of 5 by from IT COST TO MUCH TO FILE IT GOES THROUGH ALL OF THE DEDUCTIONS, BUT IT COST TO MUCH TO FILE
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Getting expensive every year Over all experience is good, but its becoming expensive every year.
Date published: 2022-04-17
Rated 5 out of 5 by from So much easier and stress free My third year in a row with turbo tax and first year filing jointly. Effortless and streamlined, even being a freelancer.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent 5 hours later all taxes complete, filed and paid for!
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo tax software is strong; bad customer service I have used Turbo Tax software for many years. A few things that I have learned: 1) never download a recommended file when there is a charge unless you know exactly what you are getting. Some years ago Turbo Tax charged me $25 or so for a single form that I needed for another state. I didn't realize it would only be only a single form or the same form the state had already sent me through the mail. Turbo tax would not refund my money. 2) My husband accidently downloaded Home and Business this year instead of just Business. Too bad, so sad in Turbo Tax's view. 3) And forget about talking to someone for help. I would never pay the audit protection just based on the lousy customer interface that I have received through the years. 4) The software is strong; just make sure you don't need help.
Date published: 2022-04-17
Rated 5 out of 5 by from My Turbo Tax Always easy to use. Everything is explained very well and easy to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy Never had a problem with the step by step help provided for each section. As long as the individual user has records and prepared all the totals for income and expenses this is easy and quick. I've used Turbo Tax for years.
Date published: 2022-04-17
Rated 5 out of 5 by from amazingly easy very helpful this is my first time and turbotax really helped me through this
Date published: 2022-04-17
Rated 5 out of 5 by from Tax filing Easy to follow Understand the questions Good guidance
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Help Great Experience and the tax experts were very helpful. Will use again and 10/10 on service.
Date published: 2022-04-17
Rated 3 out of 5 by from IT COST TO MUCH TO FILE IT GOES THROUGH ALL OF THE DEDUCTIONS, BUT IT COST TO MUCH TO FILE
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Getting expensive every year Over all experience is good, but its becoming expensive every year.
Date published: 2022-04-17
Rated 5 out of 5 by from So much easier and stress free My third year in a row with turbo tax and first year filing jointly. Effortless and streamlined, even being a freelancer.
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent 5 hours later all taxes complete, filed and paid for!
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo tax software is strong; bad customer service I have used Turbo Tax software for many years. A few things that I have learned: 1) never download a recommended file when there is a charge unless you know exactly what you are getting. Some years ago Turbo Tax charged me $25 or so for a single form that I needed for another state. I didn't realize it would only be only a single form or the same form the state had already sent me through the mail. Turbo tax would not refund my money. 2) My husband accidently downloaded Home and Business this year instead of just Business. Too bad, so sad in Turbo Tax's view. 3) And forget about talking to someone for help. I would never pay the audit protection just based on the lousy customer interface that I have received through the years. 4) The software is strong; just make sure you don't need help.
Date published: 2022-04-17
Rated 5 out of 5 by from My Turbo Tax Always easy to use. Everything is explained very well and easy to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy Never had a problem with the step by step help provided for each section. As long as the individual user has records and prepared all the totals for income and expenses this is easy and quick. I've used Turbo Tax for years.
Date published: 2022-04-17
Rated 5 out of 5 by from amazingly easy very helpful this is my first time and turbotax really helped me through this
Date published: 2022-04-17
Rated 5 out of 5 by from Tax filing Easy to follow Understand the questions Good guidance
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1193