TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from turbox gets the job done! i engaged with 3 different tax specialist they were all very helpful and resolved all issues i ran into
Date published: 2022-02-16
Rated 1 out of 5 by from Charged double to file...? I choose the "file for free" option and still was charged $39.99. Went back through the steps suggested (deleting my tax info and starting over) and it happened again, however this time around it charged me $79.98. I started over three time and the outcome was still the same... I was charged $79.98 to file. I think next year I'll actually go to a tax professional.
Date published: 2022-02-16
Rated 3 out of 5 by from TURBO TAX MAKES IT EASY TO FILE MY TAXES -NO HR Turbo yax made it easy for an non accountant to do my own return and save me between $100-$300 at HR Block. PLUS, I did the return on my kitchen table at home.
Date published: 2022-02-16
Rated 5 out of 5 by from great job I've been doing my taxes with turbotax since i've graduated college and moved to florida. Its always quick and easy. Theres never any hassle, and my return usually comes in two weeks. I recommend everyone do their taxes with turbo tax.
Date published: 2022-02-16
Rated 4 out of 5 by from Great easy taxes I love using turbo tax. Wish the federal fee was lower but it makes it super easy.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is easy and convenient Turbo Tax is convenient and lets you know if your return has been accepted or rejected. If rejected it lets you know how to fix it.
Date published: 2022-02-16
Rated 3 out of 5 by from 1 Not a good year for TTax I had to continuously update manually due to error code 1603. No fix from TTax. Could be a W10 problem but I still believe TTax should have addressed it, multiple posts on their forum for this error code. Just a pain this year. I have been using TTax for well over 10 years and never an issue. This year, a mess.
Date published: 2022-02-16
Rated 5 out of 5 by from ease of mind I wish I would have done this years ago. It was so easy and stress free
Date published: 2022-02-16
Rated 5 out of 5 by from Happy with the help Thank you for providing a great free service. It is incredibly convenient.
Date published: 2022-02-16
Rated 5 out of 5 by from Good stuff + one personal suggestion Good experience overall. I do not itemize and have only one W-2 so it should be really easy for me and it is. Suggestion: Turbo tax sent numerous emails throughout January and February to logon and start. Maybe have a couple emails with subjects such as "PREPARE 2020 1040 FORM FOR USE ON 2021 TAXES" I always forget I need this information and it can delay me filing for a day or two. You guys may do this already and I missed it. In that case, ignore. This year I uploaded my documents, which is a cool feature as long as it is secure.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbox gets the job done! i engaged with 3 different tax specialist they were all very helpful and resolved all issues i ran into
Date published: 2022-02-16
Rated 1 out of 5 by from Charged double to file...? I choose the "file for free" option and still was charged $39.99. Went back through the steps suggested (deleting my tax info and starting over) and it happened again, however this time around it charged me $79.98. I started over three time and the outcome was still the same... I was charged $79.98 to file. I think next year I'll actually go to a tax professional.
Date published: 2022-02-16
Rated 3 out of 5 by from TURBO TAX MAKES IT EASY TO FILE MY TAXES -NO HR Turbo yax made it easy for an non accountant to do my own return and save me between $100-$300 at HR Block. PLUS, I did the return on my kitchen table at home.
Date published: 2022-02-16
Rated 5 out of 5 by from great job I've been doing my taxes with turbotax since i've graduated college and moved to florida. Its always quick and easy. Theres never any hassle, and my return usually comes in two weeks. I recommend everyone do their taxes with turbo tax.
Date published: 2022-02-16
Rated 4 out of 5 by from Great easy taxes I love using turbo tax. Wish the federal fee was lower but it makes it super easy.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is easy and convenient Turbo Tax is convenient and lets you know if your return has been accepted or rejected. If rejected it lets you know how to fix it.
Date published: 2022-02-16
Rated 3 out of 5 by from 1 Not a good year for TTax I had to continuously update manually due to error code 1603. No fix from TTax. Could be a W10 problem but I still believe TTax should have addressed it, multiple posts on their forum for this error code. Just a pain this year. I have been using TTax for well over 10 years and never an issue. This year, a mess.
Date published: 2022-02-16
Rated 5 out of 5 by from ease of mind I wish I would have done this years ago. It was so easy and stress free
Date published: 2022-02-16
Rated 5 out of 5 by from Happy with the help Thank you for providing a great free service. It is incredibly convenient.
Date published: 2022-02-16
Rated 5 out of 5 by from Good stuff + one personal suggestion Good experience overall. I do not itemize and have only one W-2 so it should be really easy for me and it is. Suggestion: Turbo tax sent numerous emails throughout January and February to logon and start. Maybe have a couple emails with subjects such as "PREPARE 2020 1040 FORM FOR USE ON 2021 TAXES" I always forget I need this information and it can delay me filing for a day or two. You guys may do this already and I missed it. In that case, ignore. This year I uploaded my documents, which is a cool feature as long as it is secure.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11920