TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is a great application and easy to use. Excellent support, great application, very easy to use!
Date published: 2021-02-25
Rated 5 out of 5 by from Best Live Reps EVER!! Kelli was the best!! She took ALOT of time with me. My returns were complicated due to multiple state returns and special forms. I also had self-employment income as well as W2s to file. Thank you so much Kelli!!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax: charged me extra Its easy filing with Turbotax and this is my second year. But the experience has been bad this time. After spending 2 hours entering all data, it asked me to upgrade to Delux (which is fine). Then it showed me Delux + State is 40+40=80 -30(Discount) = $50(final amount). When I entered my card details, it directly charged me $80. I did not expect a reputed company like Intuit to be flawed like this. I spoke over an hour with the text support, but they did not resolve it, just made me complete filing my taxes. Probably, the last time I am filing with TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome sauce :) Nicole was amazing & such a wonderful help. I hate tax day but it's once a year & turbo tax makes better. thank you.
Date published: 2021-02-25
Rated 5 out of 5 by from Great experience with turbo tax Have been using turbo tax for many years and find that it is user friendly but more important it is very accurate.
Date published: 2021-02-25
Rated 5 out of 5 by from love turbo tax i have done my own taxes with turbo tax for a few years now, and could not be more happier. I use the turbo tax for self employed the y walk me through every step if something is wrong they will let me know. they walk you through every steps.
Date published: 2021-02-25
Rated 5 out of 5 by from good im a great guy and love the experience using turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Best way to file in 2021 From the beginning the whole process was quick and simple. You have the option to upload documents using your camera rather than manually a plus for somebody like me who is often busy. It’s no way you can go wrong there is information and chat agents available the whole time and you will definitely get the max like me if you follow all the steps!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is the way to go! excellent help over the phone. Great Personal help
Date published: 2021-02-25
Rated 5 out of 5 by from First time filing made easy! Turbo Tax made my first time filing taxes a breeze. I had help from a live expert and filed within 1 hour.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a great application and easy to use. Excellent support, great application, very easy to use!
Date published: 2021-02-25
Rated 5 out of 5 by from Best Live Reps EVER!! Kelli was the best!! She took ALOT of time with me. My returns were complicated due to multiple state returns and special forms. I also had self-employment income as well as W2s to file. Thank you so much Kelli!!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax: charged me extra Its easy filing with Turbotax and this is my second year. But the experience has been bad this time. After spending 2 hours entering all data, it asked me to upgrade to Delux (which is fine). Then it showed me Delux + State is 40+40=80 -30(Discount) = $50(final amount). When I entered my card details, it directly charged me $80. I did not expect a reputed company like Intuit to be flawed like this. I spoke over an hour with the text support, but they did not resolve it, just made me complete filing my taxes. Probably, the last time I am filing with TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome sauce :) Nicole was amazing & such a wonderful help. I hate tax day but it's once a year & turbo tax makes better. thank you.
Date published: 2021-02-25
Rated 5 out of 5 by from Great experience with turbo tax Have been using turbo tax for many years and find that it is user friendly but more important it is very accurate.
Date published: 2021-02-25
Rated 5 out of 5 by from love turbo tax i have done my own taxes with turbo tax for a few years now, and could not be more happier. I use the turbo tax for self employed the y walk me through every step if something is wrong they will let me know. they walk you through every steps.
Date published: 2021-02-25
Rated 5 out of 5 by from good im a great guy and love the experience using turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Best way to file in 2021 From the beginning the whole process was quick and simple. You have the option to upload documents using your camera rather than manually a plus for somebody like me who is often busy. It’s no way you can go wrong there is information and chat agents available the whole time and you will definitely get the max like me if you follow all the steps!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Is the way to go! excellent help over the phone. Great Personal help
Date published: 2021-02-25
Rated 5 out of 5 by from First time filing made easy! Turbo Tax made my first time filing taxes a breeze. I had help from a live expert and filed within 1 hour.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11917