TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Mo Money Mo Money Constant ads trying to get you to ad on the "MAX" or some other BS for only an extra $40 bucks or so. After going through the entire process twice for some reason Turbo tax charges us the original $40 for the yearly program then charged me another $30 bucks for some unknown ad on product. No way to back out of it or exempt out. Sorry guys, pay the extra or go do your taxes elsewhere after you have wasted your time with Turbo! For almost the past decade my family and I have used Turbo for the ease and quick filings of our taxes. I believe you all have ran off another paying customer with your cheap tricks of adding product on the payment with no way of reversing and the multiple in program ads wanting you to pay more to take Turbo Tax to the "next level" or to talk to a professional Tax agent.
Date published: 2021-02-24
Rated 1 out of 5 by from I will never use turbo tax again This is my second year using Turbo Tax while selfemployed- last year wasn't great but this time has been dreadful. I have no idea if it will even work. I have cried over taxes more this year than ever before. Said I have issues with my forms but won't let me know what to fix. Will not let me e-file... I will mail and hope I guess?? They of course didn't tell me I couldn't e-file until AFTER I paid them.
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 IS DONE Painless filing Had to talk to and expert for help about entering data on stimulus payment. The response time to call was 2 minutes & his solution was quick and spot on. Great job!!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and efficent The service is simple and easy to use. Takes the guess work out of doing your taxes. I wish there wasn't a charge for using the option to have their fees taken out of your refund, but it is what it is and my taxes are done!
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and simple I like TurboTax because it's straightforward, understandable, and fast to get my taxes done. I don't have to worry about what this form is or what is considered important because this software tells me in a common language I understand. It doesn't take more than an hour and usually, my refunds are better than expected.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax saves me every year Turbo tax makes filing my tax return easy and very low stress!
Date published: 2021-02-24
Rated 5 out of 5 by from Omg So this was my FIRST time filing taxes and Turbotax made it so simple and straightforward. I'm super happy and grateful for this. I highly recommend this site. It's legit and it's quick! Only took me half an hour and that was because I had to grab my information. Thank you.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Prep Program I have used Turbo Tax for many years. It gets easier and easier to use. I especially like all the advice the program provides to save me money on my taxes. I was able to prepare and submit my taxes in about 20 minutes. Unbelievable.
Date published: 2021-02-24
Rated 5 out of 5 by from Outstanding Support!!! I had some issues with my state returns and I was able to call in and have everything taken care of. Hassle-free and peace of mind!
Date published: 2021-02-24
Rated 5 out of 5 by from Such a Relief I was so worried about this year's taxes due to the health situation but luckily everything went the same this year as last year: Fast, painless, and easy enough for anyone with computer skills to do.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Mo Money Mo Money Constant ads trying to get you to ad on the "MAX" or some other BS for only an extra $40 bucks or so. After going through the entire process twice for some reason Turbo tax charges us the original $40 for the yearly program then charged me another $30 bucks for some unknown ad on product. No way to back out of it or exempt out. Sorry guys, pay the extra or go do your taxes elsewhere after you have wasted your time with Turbo! For almost the past decade my family and I have used Turbo for the ease and quick filings of our taxes. I believe you all have ran off another paying customer with your cheap tricks of adding product on the payment with no way of reversing and the multiple in program ads wanting you to pay more to take Turbo Tax to the "next level" or to talk to a professional Tax agent.
Date published: 2021-02-24
Rated 1 out of 5 by from I will never use turbo tax again This is my second year using Turbo Tax while selfemployed- last year wasn't great but this time has been dreadful. I have no idea if it will even work. I have cried over taxes more this year than ever before. Said I have issues with my forms but won't let me know what to fix. Will not let me e-file... I will mail and hope I guess?? They of course didn't tell me I couldn't e-file until AFTER I paid them.
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 IS DONE Painless filing Had to talk to and expert for help about entering data on stimulus payment. The response time to call was 2 minutes & his solution was quick and spot on. Great job!!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and efficent The service is simple and easy to use. Takes the guess work out of doing your taxes. I wish there wasn't a charge for using the option to have their fees taken out of your refund, but it is what it is and my taxes are done!
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and simple I like TurboTax because it's straightforward, understandable, and fast to get my taxes done. I don't have to worry about what this form is or what is considered important because this software tells me in a common language I understand. It doesn't take more than an hour and usually, my refunds are better than expected.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax saves me every year Turbo tax makes filing my tax return easy and very low stress!
Date published: 2021-02-24
Rated 5 out of 5 by from Omg So this was my FIRST time filing taxes and Turbotax made it so simple and straightforward. I'm super happy and grateful for this. I highly recommend this site. It's legit and it's quick! Only took me half an hour and that was because I had to grab my information. Thank you.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax Prep Program I have used Turbo Tax for many years. It gets easier and easier to use. I especially like all the advice the program provides to save me money on my taxes. I was able to prepare and submit my taxes in about 20 minutes. Unbelievable.
Date published: 2021-02-24
Rated 5 out of 5 by from Outstanding Support!!! I had some issues with my state returns and I was able to call in and have everything taken care of. Hassle-free and peace of mind!
Date published: 2021-02-24
Rated 5 out of 5 by from Such a Relief I was so worried about this year's taxes due to the health situation but luckily everything went the same this year as last year: Fast, painless, and easy enough for anyone with computer skills to do.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11912