TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax makes it easy I finally found the online version for the product I bought. My laptop could not handle the CD version. All in all I was successful in filing my taxes. Turbo Tax makes it easy.
Date published: 2023-03-18
Rated 1 out of 5 by from Will Be Switching Next Year I was upgraded to Turbo Tax Deluxe Live despite selecting the free option at the beginning and never using the live service and was not informed of this upgrade until my purchase was complete. I was charged nearly all the amount of my return. On the checkout screen there were no details of what I was being charged for and there was no way to see the items until checkout was complete. This lack of transparency is unacceptable. I feel like I was tricked into paying for something I did not want. I will be switching services next year.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy and simple Turbo Tax was so easy and helpful for me! I loved using it!
Date published: 2023-03-18
Rated 5 out of 5 by from turbo tax is great! Donna was very helpful & professional! highly recommended
Date published: 2023-03-18
Rated 3 out of 5 by from Good but expensive way to file By the time you file you"ll have paid for the program, extra state and each state filing fee amounting to about $150.00 !!!!! Outrageous.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is very accurate and user friendly! Repeat user of Turbo Tax. 100% confident taxes are being computed correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from QUICK TURBOTAX WAS A QUICK PROCESS FOR US TO DO BUT THE SERVICE IS EXPENSIVE.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax is getting better and better! I recommended TurboTax. It is easy and fast,
Date published: 2023-03-18
Rated 1 out of 5 by from Too expensive for a simple tax return We only get SSA and IRA/401K income. $120 to complete the forms is too much. Turbo tax draws you in with FREE simple tax preparation but some form is required that isn't included.
Date published: 2023-03-18
Rated 5 out of 5 by from Rating review Very pleasant representative. Helpful and solved my issues
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1192
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it easy I finally found the online version for the product I bought. My laptop could not handle the CD version. All in all I was successful in filing my taxes. Turbo Tax makes it easy.
Date published: 2023-03-18
Rated 1 out of 5 by from Will Be Switching Next Year I was upgraded to Turbo Tax Deluxe Live despite selecting the free option at the beginning and never using the live service and was not informed of this upgrade until my purchase was complete. I was charged nearly all the amount of my return. On the checkout screen there were no details of what I was being charged for and there was no way to see the items until checkout was complete. This lack of transparency is unacceptable. I feel like I was tricked into paying for something I did not want. I will be switching services next year.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy and simple Turbo Tax was so easy and helpful for me! I loved using it!
Date published: 2023-03-18
Rated 5 out of 5 by from turbo tax is great! Donna was very helpful & professional! highly recommended
Date published: 2023-03-18
Rated 3 out of 5 by from Good but expensive way to file By the time you file you"ll have paid for the program, extra state and each state filing fee amounting to about $150.00 !!!!! Outrageous.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is very accurate and user friendly! Repeat user of Turbo Tax. 100% confident taxes are being computed correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from QUICK TURBOTAX WAS A QUICK PROCESS FOR US TO DO BUT THE SERVICE IS EXPENSIVE.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is fantastic! TurboTax is getting better and better! I recommended TurboTax. It is easy and fast,
Date published: 2023-03-18
Rated 1 out of 5 by from Too expensive for a simple tax return We only get SSA and IRA/401K income. $120 to complete the forms is too much. Turbo tax draws you in with FREE simple tax preparation but some form is required that isn't included.
Date published: 2023-03-18
Rated 5 out of 5 by from Rating review Very pleasant representative. Helpful and solved my issues
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1192