TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax has my back I've been with turbo tax since I can remember at least 7 years. The process is always easy, even when I moved to a different state, TWICE. Turbo explains everything it requests, even without a rep, so when doing it alone, it's super easy to understand new things/forms. I'll continue until I have a reason not to. It's hard trusting people now a days, and I really dislike not knowing exactly what information others are putting in so doing it myself with a certified company gives me comfort and confidence with sharing my information and accurately putting it in. Thanks TT for always being here and being easy.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is awesome I love turbo tax it has helped me so much for free
Date published: 2022-02-23
Rated 4 out of 5 by from Great customer service did not like the hidden fee Had a excellent experience with customer service Rachel she was beyond awesome did not care for the hidden fee no not mention anywhere about being deducted from my federal because I had my fees deducted from my federal so do not like the $39 fee that was stated nowhere other than that great service overall satisfied
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is so easy to use. And I am especially thrilled how they check everything before you file to make sure you don't leave something out.
Date published: 2022-02-23
Rated 5 out of 5 by from awesome is easy to use and really good. I made my taxes well
Date published: 2022-02-23
Rated 2 out of 5 by from Disappointed I filed the same forms last year for free. They tack on extra for state now will look elsewhere next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great!! It was so easy to file, every mistake I made was easily corrected because of the great assistance your tax experts give! I will use turbo tax every tax season!
Date published: 2022-02-23
Rated 4 out of 5 by from Very complete program Has been the most complete program I have used among 4 different programs over the past 15 years
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax easy Happy to have this option to get my taxes done! so easy
Date published: 2022-02-23
Rated 4 out of 5 by from Good overall, but still glitchy The service is good overall. However, a few steps with the software give an error, but do not allow to fix it. I had to call the customer service number to edit the "trapped data".
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax has my back I've been with turbo tax since I can remember at least 7 years. The process is always easy, even when I moved to a different state, TWICE. Turbo explains everything it requests, even without a rep, so when doing it alone, it's super easy to understand new things/forms. I'll continue until I have a reason not to. It's hard trusting people now a days, and I really dislike not knowing exactly what information others are putting in so doing it myself with a certified company gives me comfort and confidence with sharing my information and accurately putting it in. Thanks TT for always being here and being easy.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is awesome I love turbo tax it has helped me so much for free
Date published: 2022-02-23
Rated 4 out of 5 by from Great customer service did not like the hidden fee Had a excellent experience with customer service Rachel she was beyond awesome did not care for the hidden fee no not mention anywhere about being deducted from my federal because I had my fees deducted from my federal so do not like the $39 fee that was stated nowhere other than that great service overall satisfied
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is so easy to use. And I am especially thrilled how they check everything before you file to make sure you don't leave something out.
Date published: 2022-02-23
Rated 5 out of 5 by from awesome is easy to use and really good. I made my taxes well
Date published: 2022-02-23
Rated 2 out of 5 by from Disappointed I filed the same forms last year for free. They tack on extra for state now will look elsewhere next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great!! It was so easy to file, every mistake I made was easily corrected because of the great assistance your tax experts give! I will use turbo tax every tax season!
Date published: 2022-02-23
Rated 4 out of 5 by from Very complete program Has been the most complete program I have used among 4 different programs over the past 15 years
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax easy Happy to have this option to get my taxes done! so easy
Date published: 2022-02-23
Rated 4 out of 5 by from Good overall, but still glitchy The service is good overall. However, a few steps with the software give an error, but do not allow to fix it. I had to call the customer service number to edit the "trapped data".
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11910