TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great product Much improved over the software that was loaded onto my personal PC in the past which always required updates
Date published: 2023-02-20
Rated 1 out of 5 by from I will not be using TurboTax next year. I had a W-2G provided to me with a Federal identification number which was nine digits but included two dashes. TurboTax will not allow this even though it is a valid ID for this provider. I had to pay $20.00 to file the state form only to have the form rejected by the Federal government. I now have to file by paper and am out the $20.00 because this software would not allow entry of a valid ID.
Date published: 2023-02-20
Rated 5 out of 5 by from Jerome is the best It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
Rated 5 out of 5 by from awesommmme great experts, great knowledge they were very patient with me going through every issue i had.
Date published: 2023-02-20
Rated 5 out of 5 by from The help section was very helpful. It was pretty simple. Having everything from last year was very helpful and made it quick to enter everything.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy Peasy I love being able to complete everything from the comforts of my own home.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is great! Simple to use, and it guides you every single step along with help to answer your questions.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use! Been using turbo tax for many years now. Have never had a bad experience. So easy to use and very fast. Low cost and feels very well put together.
Date published: 2023-02-20
Rated 5 out of 5 by from The filing went very smooth It was easy to do but I accidently opened the Dependent Worksheet and it prevented me from completing my e-filing. Tamia came to my rescue and showed me how to rectify the error. What a weight was taken from my shoulders.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTac is great and easy Fast, easy and informational! 10 out of tend recommend using TurboTax.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11908
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Much improved over the software that was loaded onto my personal PC in the past which always required updates
Date published: 2023-02-20
Rated 1 out of 5 by from I will not be using TurboTax next year. I had a W-2G provided to me with a Federal identification number which was nine digits but included two dashes. TurboTax will not allow this even though it is a valid ID for this provider. I had to pay $20.00 to file the state form only to have the form rejected by the Federal government. I now have to file by paper and am out the $20.00 because this software would not allow entry of a valid ID.
Date published: 2023-02-20
Rated 5 out of 5 by from Jerome is the best It was my first time to receive negative return amount after I used Turbotax for 10 years. I decided upgrade to make sure what I am seeing and doing is right. Jerome picked up my request immidiately and answered all questions I had and even he educated us in a short call. I think the platform is pretty neat as I could see his face as live but I did not share my camera screen. They keep customer's privacy but it is a true live chat experience with showing his face and talked to us. I have never experienced this upgrade before but I do not have regret with it.
Date published: 2023-02-20
Rated 5 out of 5 by from awesommmme great experts, great knowledge they were very patient with me going through every issue i had.
Date published: 2023-02-20
Rated 5 out of 5 by from The help section was very helpful. It was pretty simple. Having everything from last year was very helpful and made it quick to enter everything.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy Peasy I love being able to complete everything from the comforts of my own home.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is great! Simple to use, and it guides you every single step along with help to answer your questions.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy to use! Been using turbo tax for many years now. Have never had a bad experience. So easy to use and very fast. Low cost and feels very well put together.
Date published: 2023-02-20
Rated 5 out of 5 by from The filing went very smooth It was easy to do but I accidently opened the Dependent Worksheet and it prevented me from completing my e-filing. Tamia came to my rescue and showed me how to rectify the error. What a weight was taken from my shoulders.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTac is great and easy Fast, easy and informational! 10 out of tend recommend using TurboTax.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11908