TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very helpful! I was walked through the process step by step by an advisor.
Date published: 2023-02-05
Rated 2 out of 5 by from Turbo Tax Business could be better. I prefer using current tax software for my year ending 11/30. The software does not allow that to happen. So instead of a year ending date of 11/30/22 the software uses 2023. Therefore I cannot file electronically. In addition, I tried to change my tax year to 12/31 from 11/30. To do this, I need to file a short year return. The software does not pick up the 11/30 balance sheet items. Correcting this is a pain in the neck (or someplace else). Also, dumb, very dumb checking for nickname.
Date published: 2023-02-05
Rated 5 out of 5 by from Yolanda was nice Yolanda was patient and kind.................................
Date published: 2023-02-05
Rated 5 out of 5 by from turbo tax is awsome will use them again it was great will use them again and will recommand others to use
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is Great! Everything was OK except that the TurboTax program is asking IRS street address to fill the form
Date published: 2023-02-05
Rated 3 out of 5 by from TurboTax charges too much money TurboTax is a great program, but you guys charge too much money and fees I think filing taxes should be free
Date published: 2023-02-05
Rated 5 out of 5 by from Turbo Tax is Awesome Amazing job Thank you so much Ive been using TT for 6 years and I love it
Date published: 2023-02-05
Rated 1 out of 5 by from Wow awful I asked a question ( I paid for upgraded service) and the person just logged me out of the site.
Date published: 2023-02-05
Rated 5 out of 5 by from turbo tax thanks to cpa Carol she got me back on track thanks
Date published: 2023-02-05
Rated 5 out of 5 by from Better than expected The program was easy to navigate. I asked for communication with a tax expert when I experienced an issue. the first expert was not helpful but the second one was very knowledgeable and got me on the right track quickly.
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful! I was walked through the process step by step by an advisor.
Date published: 2023-02-05
Rated 2 out of 5 by from Turbo Tax Business could be better. I prefer using current tax software for my year ending 11/30. The software does not allow that to happen. So instead of a year ending date of 11/30/22 the software uses 2023. Therefore I cannot file electronically. In addition, I tried to change my tax year to 12/31 from 11/30. To do this, I need to file a short year return. The software does not pick up the 11/30 balance sheet items. Correcting this is a pain in the neck (or someplace else). Also, dumb, very dumb checking for nickname.
Date published: 2023-02-05
Rated 5 out of 5 by from Yolanda was nice Yolanda was patient and kind.................................
Date published: 2023-02-05
Rated 5 out of 5 by from turbo tax is awsome will use them again it was great will use them again and will recommand others to use
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is Great! Everything was OK except that the TurboTax program is asking IRS street address to fill the form
Date published: 2023-02-05
Rated 3 out of 5 by from TurboTax charges too much money TurboTax is a great program, but you guys charge too much money and fees I think filing taxes should be free
Date published: 2023-02-05
Rated 5 out of 5 by from Turbo Tax is Awesome Amazing job Thank you so much Ive been using TT for 6 years and I love it
Date published: 2023-02-05
Rated 1 out of 5 by from Wow awful I asked a question ( I paid for upgraded service) and the person just logged me out of the site.
Date published: 2023-02-05
Rated 5 out of 5 by from turbo tax thanks to cpa Carol she got me back on track thanks
Date published: 2023-02-05
Rated 5 out of 5 by from Better than expected The program was easy to navigate. I asked for communication with a tax expert when I experienced an issue. the first expert was not helpful but the second one was very knowledgeable and got me on the right track quickly.
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11906