TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always Gets the Job Done I have been using TurboTax for over 10 years. Each year it gets easier to use. Always provides helpful advice when I have questions along the way.
Date published: 2023-02-19
Rated 4 out of 5 by from great easy to use and easy to understand offered help throughout the process
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax was very helpful! This was my first year filing taxes with 3 different states. TurboTax made this process seamless and intuitive for me with additional help from a customer representative.
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax before and find it easy to use and understand.
Date published: 2023-02-19
Rated 4 out of 5 by from Very Helpful Tax preparation was completed quickly and would recommend TurboTax to others.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome Turbo Tax is fast and easy to use. I would rather do my taxes sitting at home.
Date published: 2023-02-19
Rated 5 out of 5 by from Ruth was awesome!! Would like to use her next year Much better than doing myself! Much more confident in results.
Date published: 2023-02-19
Rated 3 out of 5 by from Wasted Money on Live Help I opted to spend more money on the live help since I was struggling with my return. I could not figure out why my return was showing I needed to pay taxes on sold stock from E-Trade. I reached out to your "professionals" and was told I need to just report my 1099 and that I should ask for help from Morgan Stanley. I spent an hour doing my own research and finally was able to figure it out myself. The solution was simple and I feel that your "experts" should have been able to listen to me better and provide me an answer. If possible I would like to be refunded for the "live" upgrade.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent Turbo tax makes filing your taxes easy and stress free. I really like how it explains everything in detail.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service - They made it easy. Everyone did great. I did need help a few times and everyone was super helpful. The process flow was great for importing documents and entering in information. Thank you Turbo Tax.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Gets the Job Done I have been using TurboTax for over 10 years. Each year it gets easier to use. Always provides helpful advice when I have questions along the way.
Date published: 2023-02-19
Rated 4 out of 5 by from great easy to use and easy to understand offered help throughout the process
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax was very helpful! This was my first year filing taxes with 3 different states. TurboTax made this process seamless and intuitive for me with additional help from a customer representative.
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax before and find it easy to use and understand.
Date published: 2023-02-19
Rated 4 out of 5 by from Very Helpful Tax preparation was completed quickly and would recommend TurboTax to others.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome Turbo Tax is fast and easy to use. I would rather do my taxes sitting at home.
Date published: 2023-02-19
Rated 5 out of 5 by from Ruth was awesome!! Would like to use her next year Much better than doing myself! Much more confident in results.
Date published: 2023-02-19
Rated 3 out of 5 by from Wasted Money on Live Help I opted to spend more money on the live help since I was struggling with my return. I could not figure out why my return was showing I needed to pay taxes on sold stock from E-Trade. I reached out to your "professionals" and was told I need to just report my 1099 and that I should ask for help from Morgan Stanley. I spent an hour doing my own research and finally was able to figure it out myself. The solution was simple and I feel that your "experts" should have been able to listen to me better and provide me an answer. If possible I would like to be refunded for the "live" upgrade.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent Turbo tax makes filing your taxes easy and stress free. I really like how it explains everything in detail.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service - They made it easy. Everyone did great. I did need help a few times and everyone was super helpful. The process flow was great for importing documents and entering in information. Thank you Turbo Tax.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11905