TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from 2021 Review by Long Time User Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax! Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by from AMAZING HELP HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great Great service, highly recommend . I had a great customer service rep, named Lourdes. This was easy to use .
Date published: 2022-02-24
Rated 5 out of 5 by from Turbotax is very helpful The representative was very helpful and responded quickly to come my aid.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome as usual love doing my taxes on here. easy and fast. automated fill in is great!
Date published: 2022-02-24
Rated 5 out of 5 by from So simple.... By far the best app out there, so easy to use...10 stars.....
Date published: 2022-02-24
Rated 5 out of 5 by from It was Super-Easy to File from home This is my 2nd year with Turbo Tax and I really appreciate the ease of filing.
Date published: 2022-02-24
Rated 4 out of 5 by from Awesome...but some partial forms would not delete Goes step by step so easy to use as always. IN review, some forms flagged for error reviews..but would not let me go back and delte the Form...It would delete all of the info in the form, but would leave the form and it would get caught in review again so I would have to fill everything out and just use Zeros in the amounts. Also, wouldn't import some forms , even from national investment companies.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 Review by Long Time User Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax! Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by from AMAZING HELP HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great Great service, highly recommend . I had a great customer service rep, named Lourdes. This was easy to use .
Date published: 2022-02-24
Rated 5 out of 5 by from Turbotax is very helpful The representative was very helpful and responded quickly to come my aid.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome as usual love doing my taxes on here. easy and fast. automated fill in is great!
Date published: 2022-02-24
Rated 5 out of 5 by from So simple.... By far the best app out there, so easy to use...10 stars.....
Date published: 2022-02-24
Rated 5 out of 5 by from It was Super-Easy to File from home This is my 2nd year with Turbo Tax and I really appreciate the ease of filing.
Date published: 2022-02-24
Rated 4 out of 5 by from Awesome...but some partial forms would not delete Goes step by step so easy to use as always. IN review, some forms flagged for error reviews..but would not let me go back and delte the Form...It would delete all of the info in the form, but would leave the form and it would get caught in review again so I would have to fill everything out and just use Zeros in the amounts. Also, wouldn't import some forms , even from national investment companies.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11903