TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
2021User from
2021 Review by Long Time User
Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by
BCPAAC54 from
I love TurboTax!
Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by
GARYG123 from
AMAZING HELP
HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by
1212121212121212 from
Great Experience
This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
Rated 5 out of 5 by
IraN from
Turbo Tax is great
Great service, highly recommend . I had a great customer service rep, named Lourdes. This was easy to use .
Date published: 2022-02-24
Rated 5 out of 5 by
MsFoster78 from
Turbotax is very helpful
The representative was very helpful and responded quickly to come my aid.
Date published: 2022-02-24
Rated 5 out of 5 by
Hooseye from
Awesome as usual
love doing my taxes on here. easy and fast. automated fill in is great!
Date published: 2022-02-24
Rated 5 out of 5 by
Bama1971 from
So simple....
By far the best app out there, so easy to use...10 stars.....
Date published: 2022-02-24
Rated 5 out of 5 by
KathDu from
It was Super-Easy to File from home
This is my 2nd year with Turbo Tax and I really appreciate the ease of filing.
Date published: 2022-02-24
Rated 4 out of 5 by
Jerry on TurboTax from
Awesome...but some partial forms would not delete
Goes step by step so easy to use as always. IN review, some forms flagged for error reviews..but would not let me go back and delte the Form...It would delete all of the info in the form, but would leave the form and it would get caught in review again so I would have to fill everything out and just use Zeros in the amounts. Also, wouldn't import some forms , even from national investment companies.
All TurboTax® Offerings Reviews - Page 11903
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
2021User from
2021 Review by Long Time User
Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by
BCPAAC54 from
I love TurboTax!
Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by
GARYG123 from
AMAZING HELP
HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by
1212121212121212 from
Great Experience
This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
Rated 5 out of 5 by
IraN from
Turbo Tax is great
Great service, highly recommend . I had a great customer service rep, named Lourdes. This was easy to use .
Date published: 2022-02-24
Rated 5 out of 5 by
MsFoster78 from
Turbotax is very helpful
The representative was very helpful and responded quickly to come my aid.
Date published: 2022-02-24
Rated 5 out of 5 by
Hooseye from
Awesome as usual
love doing my taxes on here. easy and fast. automated fill in is great!
Date published: 2022-02-24
Rated 5 out of 5 by
Bama1971 from
So simple....
By far the best app out there, so easy to use...10 stars.....
Date published: 2022-02-24
Rated 5 out of 5 by
KathDu from
It was Super-Easy to File from home
This is my 2nd year with Turbo Tax and I really appreciate the ease of filing.
Date published: 2022-02-24
Rated 4 out of 5 by
Jerry on TurboTax from
Awesome...but some partial forms would not delete
Goes step by step so easy to use as always. IN review, some forms flagged for error reviews..but would not let me go back and delte the Form...It would delete all of the info in the form, but would leave the form and it would get caught in review again so I would have to fill everything out and just use Zeros in the amounts. Also, wouldn't import some forms , even from national investment companies.
All TurboTax® Offerings Reviews - Page 11903
Date published: 2022-02-24