TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Great but could be even better. I have been using TT for over 10 years am very pleased. However, over the years I have found a few areas where better explanations or tips would be very helpful but to date, none of my suggestions have been implemented.
Date published: 2023-01-31
Rated 5 out of 5 by from Fast. Simple. Efficient. I've been using TurboTax for the last 6 years. It's always been an easy affordable option for my family.
Date published: 2023-01-31
Rated 4 out of 5 by from Not As Eaasy As Advertized It became easier, but, a little exhausting but I ended up completing my taxes through live chat with Courtney. She was wonderfully patient and very professional. It should not have costed me $177 for a service that advertises free tax returns.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Expert was easy to talk to and knew how to help and provided info for answers. She also double checked my return review and made sure nothing was missed in any way.
Date published: 2023-01-31
Rated 5 out of 5 by from Very good Very well when questions come up. Customer support was very good.
Date published: 2023-01-31
Rated 5 out of 5 by from Its pretty great, easy to use for someone like me Easy to use. It helped alot! God bless turbo tax!!!
Date published: 2023-01-31
Rated 5 out of 5 by from very easy to use Turbo tax is very easy for me to use and understand... 4yr now and never a problem yet...
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and reliable Same as always. That’s why I keep coming back year after year.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax Fast & Easy Turbo Tax is the only Tax expert I need. I use Turbo Tax every year, and every time it gets easier!!!
Date published: 2023-01-31
Rated 1 out of 5 by from Expert Did Not Help I paid for an expert to help me, he could not figure out the problem then said "just keep filling it out and if it doesn't work mail it in" which is what I was trying to avoid. then he left the chat. I ended up figuring it out on my own but wish there was a way to get a refund. DO NOT USE TAX EPERTS
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1191
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great but could be even better. I have been using TT for over 10 years am very pleased. However, over the years I have found a few areas where better explanations or tips would be very helpful but to date, none of my suggestions have been implemented.
Date published: 2023-01-31
Rated 5 out of 5 by from Fast. Simple. Efficient. I've been using TurboTax for the last 6 years. It's always been an easy affordable option for my family.
Date published: 2023-01-31
Rated 4 out of 5 by from Not As Eaasy As Advertized It became easier, but, a little exhausting but I ended up completing my taxes through live chat with Courtney. She was wonderfully patient and very professional. It should not have costed me $177 for a service that advertises free tax returns.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy Expert was easy to talk to and knew how to help and provided info for answers. She also double checked my return review and made sure nothing was missed in any way.
Date published: 2023-01-31
Rated 5 out of 5 by from Very good Very well when questions come up. Customer support was very good.
Date published: 2023-01-31
Rated 5 out of 5 by from Its pretty great, easy to use for someone like me Easy to use. It helped alot! God bless turbo tax!!!
Date published: 2023-01-31
Rated 5 out of 5 by from very easy to use Turbo tax is very easy for me to use and understand... 4yr now and never a problem yet...
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and reliable Same as always. That’s why I keep coming back year after year.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax Fast & Easy Turbo Tax is the only Tax expert I need. I use Turbo Tax every year, and every time it gets easier!!!
Date published: 2023-01-31
Rated 1 out of 5 by from Expert Did Not Help I paid for an expert to help me, he could not figure out the problem then said "just keep filling it out and if it doesn't work mail it in" which is what I was trying to avoid. then he left the chat. I ended up figuring it out on my own but wish there was a way to get a refund. DO NOT USE TAX EPERTS
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1191