TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Wayne in Indy from
Great but could be even better.
I have been using TT for over 10 years am very pleased. However, over the years I have found a few areas where better explanations or tips would be very helpful but to date, none of my suggestions have been implemented.
Date published: 2023-01-31
Rated 5 out of 5 by
Becks23 from
Fast. Simple. Efficient.
I've been using TurboTax for the last 6 years. It's always been an easy affordable option for my family.
Date published: 2023-01-31
Rated 4 out of 5 by
gforce821 from
Not As Eaasy As Advertized
It became easier, but, a little exhausting but I ended up completing my taxes through live chat with Courtney. She was wonderfully patient and very professional. It should not have costed me $177 for a service that advertises free tax returns.
Date published: 2023-01-31
Rated 5 out of 5 by
NLL08133 from
Easy
Expert was easy to talk to and knew how to help and provided info for answers. She also double checked my return review and made sure nothing was missed in any way.
Date published: 2023-01-31
Rated 5 out of 5 by
Hank29 from
Very good
Very well when questions come up. Customer support was very good.
Date published: 2023-01-31
Rated 5 out of 5 by
Montycarlo3991 from
Its pretty great, easy to use for someone like me
Easy to use. It helped alot! God bless turbo tax!!!
Date published: 2023-01-31
Rated 5 out of 5 by
Texmish from
very easy to use
Turbo tax is very easy for me to use and understand... 4yr now and never a problem yet...
Date published: 2023-01-31
Rated 5 out of 5 by
Possum367 from
Fast and reliable
Same as always. That’s why I keep coming back year after year.
Date published: 2023-01-31
Rated 5 out of 5 by
Cnack from
Turbo Tax Fast & Easy
Turbo Tax is the only Tax expert I need. I use Turbo Tax every year, and every time it gets easier!!!
Date published: 2023-01-31
Rated 1 out of 5 by
Shyanne1234 from
Expert Did Not Help
I paid for an expert to help me, he could not figure out the problem then said "just keep filling it out and if it doesn't work mail it in" which is what I was trying to avoid. then he left the chat. I ended up figuring it out on my own but wish there was a way to get a refund. DO NOT USE TAX EPERTS
All TurboTax® Offerings Reviews - Page 1191
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Wayne in Indy from
Great but could be even better.
I have been using TT for over 10 years am very pleased. However, over the years I have found a few areas where better explanations or tips would be very helpful but to date, none of my suggestions have been implemented.
Date published: 2023-01-31
Rated 5 out of 5 by
Becks23 from
Fast. Simple. Efficient.
I've been using TurboTax for the last 6 years. It's always been an easy affordable option for my family.
Date published: 2023-01-31
Rated 4 out of 5 by
gforce821 from
Not As Eaasy As Advertized
It became easier, but, a little exhausting but I ended up completing my taxes through live chat with Courtney. She was wonderfully patient and very professional. It should not have costed me $177 for a service that advertises free tax returns.
Date published: 2023-01-31
Rated 5 out of 5 by
NLL08133 from
Easy
Expert was easy to talk to and knew how to help and provided info for answers. She also double checked my return review and made sure nothing was missed in any way.
Date published: 2023-01-31
Rated 5 out of 5 by
Hank29 from
Very good
Very well when questions come up. Customer support was very good.
Date published: 2023-01-31
Rated 5 out of 5 by
Montycarlo3991 from
Its pretty great, easy to use for someone like me
Easy to use. It helped alot! God bless turbo tax!!!
Date published: 2023-01-31
Rated 5 out of 5 by
Texmish from
very easy to use
Turbo tax is very easy for me to use and understand... 4yr now and never a problem yet...
Date published: 2023-01-31
Rated 5 out of 5 by
Possum367 from
Fast and reliable
Same as always. That’s why I keep coming back year after year.
Date published: 2023-01-31
Rated 5 out of 5 by
Cnack from
Turbo Tax Fast & Easy
Turbo Tax is the only Tax expert I need. I use Turbo Tax every year, and every time it gets easier!!!
Date published: 2023-01-31
Rated 1 out of 5 by
Shyanne1234 from
Expert Did Not Help
I paid for an expert to help me, he could not figure out the problem then said "just keep filling it out and if it doesn't work mail it in" which is what I was trying to avoid. then he left the chat. I ended up figuring it out on my own but wish there was a way to get a refund. DO NOT USE TAX EPERTS
All TurboTax® Offerings Reviews - Page 1191
Date published: 2023-01-31