TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from pretty simple had all my documents ready to go, was my 3rd year using it. I'm always a little surprised to end up having to pay, since it's advertised as "free", but nothing in life is free, especially if it is a good product, which this is. And something like your taxes and personal finance isn't something you want to cheap out on. thanks for making it easy and affordable!
Date published: 2023-02-06
Rated 5 out of 5 by from Spectacular Needed help more than ever, and multiple agents helped us when we needed it at the time
Date published: 2023-02-06
Rated 1 out of 5 by from FILE THE TAXES ALREADY Stop trying to get me to use your proprietary direct deposit... stop giving me random surveys... stop doing anything except my taxes, and charging me for your service... and stop making me go in circles just to file once its done.
Date published: 2023-02-06
Rated 5 out of 5 by from I love Turbo Tax. Turbo tax helped me get through my federal and state returns so quickly and easily and it was free. Thank you.
Date published: 2023-02-06
Rated 5 out of 5 by from Love it Had issues with my returns and the lady that called and helped me was amazing and very patient. Big thank you to Erika
Date published: 2023-02-06
Rated 1 out of 5 by from Unimpressed I was forced to pay for it; when I wanted to use free options. Then it stated it would only charge me like 40 dollars and it turned into $117.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax online delux Barbara was very helpful in correcting my return tonite
Date published: 2023-02-06
Rated 5 out of 5 by from I love using TurboTax! The product is very easy to use and gives clear directions on how to progress through the return
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is very good for taxes with Turbotax I can do my taxes alone , this is very easy and the support is very cool
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax Chat and real person support is terrible The chat function is terrible and I paid $130 plus to have a live tax person available for questions and the first question I had, the person went to voice mail and they referred me to their website (but I wanted to talk to a live person). Then on my second question, the application said i would get a call in 5 minutes and I'm still waiting. Filed my taxes on my own. Fingers crossed they are correct.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11893
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from pretty simple had all my documents ready to go, was my 3rd year using it. I'm always a little surprised to end up having to pay, since it's advertised as "free", but nothing in life is free, especially if it is a good product, which this is. And something like your taxes and personal finance isn't something you want to cheap out on. thanks for making it easy and affordable!
Date published: 2023-02-06
Rated 5 out of 5 by from Spectacular Needed help more than ever, and multiple agents helped us when we needed it at the time
Date published: 2023-02-06
Rated 1 out of 5 by from FILE THE TAXES ALREADY Stop trying to get me to use your proprietary direct deposit... stop giving me random surveys... stop doing anything except my taxes, and charging me for your service... and stop making me go in circles just to file once its done.
Date published: 2023-02-06
Rated 5 out of 5 by from I love Turbo Tax. Turbo tax helped me get through my federal and state returns so quickly and easily and it was free. Thank you.
Date published: 2023-02-06
Rated 5 out of 5 by from Love it Had issues with my returns and the lady that called and helped me was amazing and very patient. Big thank you to Erika
Date published: 2023-02-06
Rated 1 out of 5 by from Unimpressed I was forced to pay for it; when I wanted to use free options. Then it stated it would only charge me like 40 dollars and it turned into $117.
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax online delux Barbara was very helpful in correcting my return tonite
Date published: 2023-02-06
Rated 5 out of 5 by from I love using TurboTax! The product is very easy to use and gives clear directions on how to progress through the return
Date published: 2023-02-06
Rated 5 out of 5 by from Turbo Tax is very good for taxes with Turbotax I can do my taxes alone , this is very easy and the support is very cool
Date published: 2023-02-06
Rated 2 out of 5 by from Turbo Tax Chat and real person support is terrible The chat function is terrible and I paid $130 plus to have a live tax person available for questions and the first question I had, the person went to voice mail and they referred me to their website (but I wanted to talk to a live person). Then on my second question, the application said i would get a call in 5 minutes and I'm still waiting. Filed my taxes on my own. Fingers crossed they are correct.
Date published: 2023-02-06
All TurboTax® Offerings Reviews - Page 11893