TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax; Simple and Efficient Honestly ive never filed my taxes without some kind of help but with turbo tax I was able to do it on my own, it really makes me feel like im getting the hang of this whole grown up thing.
Date published: 2022-02-16
Rated 2 out of 5 by from User friendly enough, not free They act like they offer you free tax advice. But then make you pay for deluxe if you have a 1099 for a small amount of income on the side. TurboTax is more than happy to take your money and then not explain to you why you're not able to file your taxes, which in my case was apparently because NC state forms weren't available for e-file yet... never happened to me before.... but then since I already paid TurboTax I couldn't NOT e-file. And I couldn't even talk to a human about why it was giving me an error message or what that message meant, just a automated replies that didn't answer my questions. I had to look it up in some random forum what to do. But seriously, I paid $80 not to have my questions answered, and I'm still not done yet. I will have to log back in and make sure my NC state taxes get filed later.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great It was easy to file my income tax. In case I ran into a speed bump they gave me great advice on how to resolve it.
Date published: 2022-02-16
Rated 5 out of 5 by from So Easy It guides you through all the steps and makes filing taxes easy.
Date published: 2022-02-16
Rated 1 out of 5 by from Turbotax has been frustrating lately It's bad enough you guys push out the paid versions at every instance, but what really irritated me was the push to make a credit karma account. My only option to pay state tax was to either do direct deposit with a brand new credit karma checking, or send a check by mail. A CHECK. Via snail mail. In 2022 no less! I thought turbotax was supposed to be the easy online option for filing taxes, at this point I might as well have taken this to the accountant down the street. Rather disappointed turbotax...
Date published: 2022-02-16
Rated 5 out of 5 by from review Easy UI and UX for self-filling. Only qualm is the extra fee attached to direct deposit unless you go with Credit Karma, but hey, TurboTax gotta make more money too right?
Date published: 2022-02-16
Rated 4 out of 5 by from turbo is turbo A little difficult to file. But gets the job done.
Date published: 2022-02-16
Rated 5 out of 5 by from It was great. The live expert was so helpful and patient! Turbo tax is very easy to follow.
Date published: 2022-02-16
Rated 5 out of 5 by from EASY AND FAST EASY AND FAST AND COMPLETE WITH NO MAJOR ISSUES RECOMMENDED
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT AND EASY Great service and very clear. I do appreciate the helpful tips and information to make things clear. Definitely a good way to file your taxes so you don't pay an arm and a leg at a cpa for the common person that isn't filing their business.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11892
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax; Simple and Efficient Honestly ive never filed my taxes without some kind of help but with turbo tax I was able to do it on my own, it really makes me feel like im getting the hang of this whole grown up thing.
Date published: 2022-02-16
Rated 2 out of 5 by from User friendly enough, not free They act like they offer you free tax advice. But then make you pay for deluxe if you have a 1099 for a small amount of income on the side. TurboTax is more than happy to take your money and then not explain to you why you're not able to file your taxes, which in my case was apparently because NC state forms weren't available for e-file yet... never happened to me before.... but then since I already paid TurboTax I couldn't NOT e-file. And I couldn't even talk to a human about why it was giving me an error message or what that message meant, just a automated replies that didn't answer my questions. I had to look it up in some random forum what to do. But seriously, I paid $80 not to have my questions answered, and I'm still not done yet. I will have to log back in and make sure my NC state taxes get filed later.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great It was easy to file my income tax. In case I ran into a speed bump they gave me great advice on how to resolve it.
Date published: 2022-02-16
Rated 5 out of 5 by from So Easy It guides you through all the steps and makes filing taxes easy.
Date published: 2022-02-16
Rated 1 out of 5 by from Turbotax has been frustrating lately It's bad enough you guys push out the paid versions at every instance, but what really irritated me was the push to make a credit karma account. My only option to pay state tax was to either do direct deposit with a brand new credit karma checking, or send a check by mail. A CHECK. Via snail mail. In 2022 no less! I thought turbotax was supposed to be the easy online option for filing taxes, at this point I might as well have taken this to the accountant down the street. Rather disappointed turbotax...
Date published: 2022-02-16
Rated 5 out of 5 by from review Easy UI and UX for self-filling. Only qualm is the extra fee attached to direct deposit unless you go with Credit Karma, but hey, TurboTax gotta make more money too right?
Date published: 2022-02-16
Rated 4 out of 5 by from turbo is turbo A little difficult to file. But gets the job done.
Date published: 2022-02-16
Rated 5 out of 5 by from It was great. The live expert was so helpful and patient! Turbo tax is very easy to follow.
Date published: 2022-02-16
Rated 5 out of 5 by from EASY AND FAST EASY AND FAST AND COMPLETE WITH NO MAJOR ISSUES RECOMMENDED
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT AND EASY Great service and very clear. I do appreciate the helpful tips and information to make things clear. Definitely a good way to file your taxes so you don't pay an arm and a leg at a cpa for the common person that isn't filing their business.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11892