TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to Use & Has Explanations I like how Turbo Tax takes you step by step and if you mess up you can always go back to that part and fix it. I also like that there is a FAQ box to search topics if you need further explanations.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy It is easy to file with TurboTax. I do like that I can chat with an expert at any time of the day or night. TurboTax lets me know what needs to be reviewed.
Date published: 2023-02-20
Rated 5 out of 5 by from Friendly To Use I am new to doing my own taxes, and Turbo Tax helps every step of the way.
Date published: 2023-02-20
Rated 2 out of 5 by from Problems with efiling state returns Turbo Tax gave me a $10.00 credit to use to efile the state. My state return was not efiled and I was charged $10.00 I don't normally efile the state because I don't think it should cost extra after purchasing the software. Very disappointed
Date published: 2023-02-20
Rated 1 out of 5 by from expensive I file y taxes and you guys try to take half of my return. You should be ashamed.
Date published: 2023-02-20
Rated 5 out of 5 by from easy to use and navigate! I LOVE the supply of helpful information on EACH question!
Date published: 2023-02-20
Rated 5 out of 5 by from Great! Turbo tax was straight forward and very helpful. I enjoyed being assisted with the live agents.
Date published: 2023-02-20
Rated 5 out of 5 by from fast and easy It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by from It was okay The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax is great Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11891
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use & Has Explanations I like how Turbo Tax takes you step by step and if you mess up you can always go back to that part and fix it. I also like that there is a FAQ box to search topics if you need further explanations.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy It is easy to file with TurboTax. I do like that I can chat with an expert at any time of the day or night. TurboTax lets me know what needs to be reviewed.
Date published: 2023-02-20
Rated 5 out of 5 by from Friendly To Use I am new to doing my own taxes, and Turbo Tax helps every step of the way.
Date published: 2023-02-20
Rated 2 out of 5 by from Problems with efiling state returns Turbo Tax gave me a $10.00 credit to use to efile the state. My state return was not efiled and I was charged $10.00 I don't normally efile the state because I don't think it should cost extra after purchasing the software. Very disappointed
Date published: 2023-02-20
Rated 1 out of 5 by from expensive I file y taxes and you guys try to take half of my return. You should be ashamed.
Date published: 2023-02-20
Rated 5 out of 5 by from easy to use and navigate! I LOVE the supply of helpful information on EACH question!
Date published: 2023-02-20
Rated 5 out of 5 by from Great! Turbo tax was straight forward and very helpful. I enjoyed being assisted with the live agents.
Date published: 2023-02-20
Rated 5 out of 5 by from fast and easy It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by from It was okay The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax is great Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11891