TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I've been using tubo tax for a long time. I love i Her name was Lauren and she was pretty helpful. Not an expert but just someone who could help. I appreciated her help.
Date published: 2021-02-24
Rated 5 out of 5 by from Good Experience!! TurboTax Business made it very easy to complete my Federal and State Corporate Tax returns for 2020. Also signed up for Audit Protection--good peace of mind.
Date published: 2021-02-24
Rated 4 out of 5 by from 10yrs with H&R Block and I've had better under sta Your forms (while good) are misleading due in part to IRS changes this year. We spent over two hours (even with your person-to-person) trying to find out why our Standard Deduction was not higher then $27,400. Your screen had us fill in the extra $300. But being unable to verify entries on 1040 your person's "research" proved it was accounted for in line 10b.
Date published: 2021-02-24
Rated 3 out of 5 by from Pretty Good, but... I had part of the return that were difficult. Form 8686, Non-deductible Traditional IRA. There was not good information, regarding basis. The help function didn't help. The Schedule F Farm is not good, very confusing, and again Help was useless. It was also difficult to get Turbo Tax on a disk.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best Turbo tax is the very best. They had my agi saved for me along with anything else I needed to file. Took only 30 mins. I was dreading doing my taxes but after turbo tax I might do all my friends taxes next year!!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax aint free the person Lynn who helped me was great took her time no problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tax app It's extremely easy to use and on top of that the basic file is free!!! You really can't go wrong
Date published: 2021-02-24
Rated 2 out of 5 by from Evaluation This was much more difficult this year. Not as easy to navigate and it's annoying to always be asked to upgrade
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was easy to use They had an easy to use website, the fixed all my problems with my tax return, and helped me get my money
Date published: 2021-02-24
Rated 2 out of 5 by from They won't let me swear and I really want to They are now charging a fee to deduct the cost of their services from your refund. How insane and shady is that. I normally love Turbo Tax but it cost another $40 to have them take it out of my refund. And they don't tell you that until it's too late and you can't change your method of payment. Honesty what the actual eff
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11891
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I've been using tubo tax for a long time. I love i Her name was Lauren and she was pretty helpful. Not an expert but just someone who could help. I appreciated her help.
Date published: 2021-02-24
Rated 5 out of 5 by from Good Experience!! TurboTax Business made it very easy to complete my Federal and State Corporate Tax returns for 2020. Also signed up for Audit Protection--good peace of mind.
Date published: 2021-02-24
Rated 4 out of 5 by from 10yrs with H&R Block and I've had better under sta Your forms (while good) are misleading due in part to IRS changes this year. We spent over two hours (even with your person-to-person) trying to find out why our Standard Deduction was not higher then $27,400. Your screen had us fill in the extra $300. But being unable to verify entries on 1040 your person's "research" proved it was accounted for in line 10b.
Date published: 2021-02-24
Rated 3 out of 5 by from Pretty Good, but... I had part of the return that were difficult. Form 8686, Non-deductible Traditional IRA. There was not good information, regarding basis. The help function didn't help. The Schedule F Farm is not good, very confusing, and again Help was useless. It was also difficult to get Turbo Tax on a disk.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best Turbo tax is the very best. They had my agi saved for me along with anything else I needed to file. Took only 30 mins. I was dreading doing my taxes but after turbo tax I might do all my friends taxes next year!!!
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax aint free the person Lynn who helped me was great took her time no problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tax app It's extremely easy to use and on top of that the basic file is free!!! You really can't go wrong
Date published: 2021-02-24
Rated 2 out of 5 by from Evaluation This was much more difficult this year. Not as easy to navigate and it's annoying to always be asked to upgrade
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax was easy to use They had an easy to use website, the fixed all my problems with my tax return, and helped me get my money
Date published: 2021-02-24
Rated 2 out of 5 by from They won't let me swear and I really want to They are now charging a fee to deduct the cost of their services from your refund. How insane and shady is that. I normally love Turbo Tax but it cost another $40 to have them take it out of my refund. And they don't tell you that until it's too late and you can't change your method of payment. Honesty what the actual eff
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11891