TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is awesome It wasnt hard to do.I didnt think i could do it but i did its really easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Crazy easy I had used a volunteer from AARP the last 3 years because I thought Turbotax charged you. Well I made an appointment but can't wait a month, so I did my taxes on TurboTax and it was so easy, it was crazy!! Just make sure you have time to do it.
Date published: 2021-03-02
Rated 1 out of 5 by from Bugs in SE version, 1-star for tech support Issues caused when downloading info from Uber, could not download info from Lyft, errors on return showed up during review. Spoke to advisor, they said it is a known issue. After getting federal right and doing the state return, items were added to the federal return from last year that were previously deleted from the return. Intuit Advisor witnessed this and said I would need to talk to tech support. Tech support got back to me 1 1/2 days after I was told they would, they claimed I was the first to report any of those issues and that none of them are known problems. They said that if I didn't think it was correct, I should go through a CPA instead of using TurboTax. Absolutely POOR customer service from the technical support department.
Date published: 2021-03-02
Rated 4 out of 5 by from Easy Filing Simple and easy process. Easy to interact with and easier to upload documents. Only gripe was the 1099-B forms had a few issues, but was easily resolved.
Date published: 2021-03-02
Rated 5 out of 5 by from It's easy to use Don't have to read through a bunch of instructions, just fill out what applies and I'm done.
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME It was very user friendly and I will be sure to recommend to all my family and friends!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use and access I hace used Turbo tax for a long time, but due to issues with the Covid relief apparently I have not received my second payment yet so still waiting. Keeps telling me they are working on it. That is a little upsetting other wise Turbo tax is easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great! Very easy to follow and affordable. I would recommend using Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Amazing I loved the experience with TurboTax, Everything was straight forward and understanding
Date published: 2021-03-02
Rated 4 out of 5 by from It was good This was my first time using, Turbo tax was fast and easy to use
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 11890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome It wasnt hard to do.I didnt think i could do it but i did its really easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Crazy easy I had used a volunteer from AARP the last 3 years because I thought Turbotax charged you. Well I made an appointment but can't wait a month, so I did my taxes on TurboTax and it was so easy, it was crazy!! Just make sure you have time to do it.
Date published: 2021-03-02
Rated 1 out of 5 by from Bugs in SE version, 1-star for tech support Issues caused when downloading info from Uber, could not download info from Lyft, errors on return showed up during review. Spoke to advisor, they said it is a known issue. After getting federal right and doing the state return, items were added to the federal return from last year that were previously deleted from the return. Intuit Advisor witnessed this and said I would need to talk to tech support. Tech support got back to me 1 1/2 days after I was told they would, they claimed I was the first to report any of those issues and that none of them are known problems. They said that if I didn't think it was correct, I should go through a CPA instead of using TurboTax. Absolutely POOR customer service from the technical support department.
Date published: 2021-03-02
Rated 4 out of 5 by from Easy Filing Simple and easy process. Easy to interact with and easier to upload documents. Only gripe was the 1099-B forms had a few issues, but was easily resolved.
Date published: 2021-03-02
Rated 5 out of 5 by from It's easy to use Don't have to read through a bunch of instructions, just fill out what applies and I'm done.
Date published: 2021-03-02
Rated 5 out of 5 by from AWESOME It was very user friendly and I will be sure to recommend to all my family and friends!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use and access I hace used Turbo tax for a long time, but due to issues with the Covid relief apparently I have not received my second payment yet so still waiting. Keeps telling me they are working on it. That is a little upsetting other wise Turbo tax is easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is great! Very easy to follow and affordable. I would recommend using Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Amazing I loved the experience with TurboTax, Everything was straight forward and understanding
Date published: 2021-03-02
Rated 4 out of 5 by from It was good This was my first time using, Turbo tax was fast and easy to use
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 11890