TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Celexia is a life saver I honestly don't know what I would have done without Celexia's great help! She's a ROCK STAR!! 20 Stars!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy File The chat feature is nice, and the explanations when you don't understand.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - So Simple This was so simple and painless. Was done in 2 hours instead of 2 days.
Date published: 2021-02-24
Rated 4 out of 5 by from very user friendly Expensive but painless process. Use every year thank you
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax needs improvement Turbo Tax needs to give users the option of choosing a standard deduction or itemizing expenses.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is fast ,accurate and affordable. They helped me when I had questions.
Date published: 2021-02-24
Rated 2 out of 5 by from headaches Need a much better way of going back to individual entries. It took me about 10 tries to delete the $50 I was donating to a state tax fund that was flagged as an error. I fixed it in a screen shot of the form, but the data was never updated and there was no way to obviously go back to that line without starting from scratch through the wizard.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo tax chat support was HORRIBLE I spent 30 min trying to change my package from Max defend to standard. Beverly had zero knowledge of the system.SOOOOOOOOOOOOo frustrating. I never could change it and had to pay the higher cost.
Date published: 2021-02-24
Rated 5 out of 5 by from Awsome and Handy Easy Breezy for the disabled! Having taxes down is very painful and expensive, but with Turbo tax was easy and someone there to answer my questions 24/7
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Is Always Easy & Efficient! Turbo Tax walks you through preparing your taxes with easy to understand questions. We have never had any problems filing our taxes!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Celexia is a life saver I honestly don't know what I would have done without Celexia's great help! She's a ROCK STAR!! 20 Stars!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy File The chat feature is nice, and the explanations when you don't understand.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - So Simple This was so simple and painless. Was done in 2 hours instead of 2 days.
Date published: 2021-02-24
Rated 4 out of 5 by from very user friendly Expensive but painless process. Use every year thank you
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax needs improvement Turbo Tax needs to give users the option of choosing a standard deduction or itemizing expenses.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is fast ,accurate and affordable. They helped me when I had questions.
Date published: 2021-02-24
Rated 2 out of 5 by from headaches Need a much better way of going back to individual entries. It took me about 10 tries to delete the $50 I was donating to a state tax fund that was flagged as an error. I fixed it in a screen shot of the form, but the data was never updated and there was no way to obviously go back to that line without starting from scratch through the wizard.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo tax chat support was HORRIBLE I spent 30 min trying to change my package from Max defend to standard. Beverly had zero knowledge of the system.SOOOOOOOOOOOOo frustrating. I never could change it and had to pay the higher cost.
Date published: 2021-02-24
Rated 5 out of 5 by from Awsome and Handy Easy Breezy for the disabled! Having taxes down is very painful and expensive, but with Turbo tax was easy and someone there to answer my questions 24/7
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Is Always Easy & Efficient! Turbo Tax walks you through preparing your taxes with easy to understand questions. We have never had any problems filing our taxes!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11890