TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Boostmantk from
Awesome product
Fast and friendly service. Very easy to input everything
Date published: 2022-02-23
Rated 4 out of 5 by
RayBr from
2021 Tax Filing
I had a little difficulty but with the assistance of your tax experts everything worked out well.
Date published: 2022-02-23
Rated 4 out of 5 by
SeasideSweets from
Turbo Tax is Awasom
I am filing for the first time ever.. This process was so easy to follow through and watching the $$ go higher and higher.. I will stay with TurboTax
Date published: 2022-02-23
Rated 3 out of 5 by
NotSoHappyThisYear from
never could update
Have used turbotax for years. For some reason could never make it update automatically. Did manual update on federal but kept insisting i needed to update through out my time i was using the program
Date published: 2022-02-23
Rated 3 out of 5 by
jjflyguy from
Many questions unclear..
Really need an online or personal help for simple questions for free.
Date published: 2022-02-23
Rated 5 out of 5 by
SandyandJoe2022 from
Nice and Easy
honestly before last year 2020, I hadn't filed taxes in YEARS. but when i did to get the stimulus money i was pleasantly surprised how easy it was thanks to this site TurboTax
Date published: 2022-02-23
Rated 4 out of 5 by
fartold from
Turbo tax has been excellent in the past
been using this service for many years and no problems. But this year had problems paying for the filing. Justine came on line and helped resolve my issue. If this comes up next year I may have to find another service
Date published: 2022-02-23
Rated 5 out of 5 by
BAnNnorwood1013 from
TurboTax stress free
Quick and easy. Someone is always there to help!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by
SamIAmG100 from
Room for Improvement
It was a smooth experience. My complaint is all the extra charges needed to file one additional form that isn't included in the basic or deluxe packages. Immediately I need premiere in order to add on one additional form. Costing a whopping $199. Wish you could select specific forms for an individual price than having to upgrade to a whole package completely.
Date published: 2022-02-23
Rated 2 out of 5 by
Rom and Joy from
Disappointed
I have to use two different computers to do my family's taxes. Turbo Tax Premier and Turbo Tax Deluxe will not operate on the same computer, even if we uninstall one program. SAD!
All TurboTax® Offerings Reviews - Page 11888
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Boostmantk from
Awesome product
Fast and friendly service. Very easy to input everything
Date published: 2022-02-23
Rated 4 out of 5 by
RayBr from
2021 Tax Filing
I had a little difficulty but with the assistance of your tax experts everything worked out well.
Date published: 2022-02-23
Rated 4 out of 5 by
SeasideSweets from
Turbo Tax is Awasom
I am filing for the first time ever.. This process was so easy to follow through and watching the $$ go higher and higher.. I will stay with TurboTax
Date published: 2022-02-23
Rated 3 out of 5 by
NotSoHappyThisYear from
never could update
Have used turbotax for years. For some reason could never make it update automatically. Did manual update on federal but kept insisting i needed to update through out my time i was using the program
Date published: 2022-02-23
Rated 3 out of 5 by
jjflyguy from
Many questions unclear..
Really need an online or personal help for simple questions for free.
Date published: 2022-02-23
Rated 5 out of 5 by
SandyandJoe2022 from
Nice and Easy
honestly before last year 2020, I hadn't filed taxes in YEARS. but when i did to get the stimulus money i was pleasantly surprised how easy it was thanks to this site TurboTax
Date published: 2022-02-23
Rated 4 out of 5 by
fartold from
Turbo tax has been excellent in the past
been using this service for many years and no problems. But this year had problems paying for the filing. Justine came on line and helped resolve my issue. If this comes up next year I may have to find another service
Date published: 2022-02-23
Rated 5 out of 5 by
BAnNnorwood1013 from
TurboTax stress free
Quick and easy. Someone is always there to help!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by
SamIAmG100 from
Room for Improvement
It was a smooth experience. My complaint is all the extra charges needed to file one additional form that isn't included in the basic or deluxe packages. Immediately I need premiere in order to add on one additional form. Costing a whopping $199. Wish you could select specific forms for an individual price than having to upgrade to a whole package completely.
Date published: 2022-02-23
Rated 2 out of 5 by
Rom and Joy from
Disappointed
I have to use two different computers to do my family's taxes. Turbo Tax Premier and Turbo Tax Deluxe will not operate on the same computer, even if we uninstall one program. SAD!
All TurboTax® Offerings Reviews - Page 11888
Date published: 2022-02-23