TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome product Fast and friendly service. Very easy to input everything
Date published: 2022-02-23
Rated 4 out of 5 by from 2021 Tax Filing I had a little difficulty but with the assistance of your tax experts everything worked out well.
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax is Awasom I am filing for the first time ever.. This process was so easy to follow through and watching the $$ go higher and higher.. I will stay with TurboTax
Date published: 2022-02-23
Rated 3 out of 5 by from never could update Have used turbotax for years. For some reason could never make it update automatically. Did manual update on federal but kept insisting i needed to update through out my time i was using the program
Date published: 2022-02-23
Rated 3 out of 5 by from Many questions unclear.. Really need an online or personal help for simple questions for free.
Date published: 2022-02-23
Rated 5 out of 5 by from Nice and Easy honestly before last year 2020, I hadn't filed taxes in YEARS. but when i did to get the stimulus money i was pleasantly surprised how easy it was thanks to this site TurboTax
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo tax has been excellent in the past been using this service for many years and no problems. But this year had problems paying for the filing. Justine came on line and helped resolve my issue. If this comes up next year I may have to find another service
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax stress free Quick and easy. Someone is always there to help!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by from Room for Improvement It was a smooth experience. My complaint is all the extra charges needed to file one additional form that isn't included in the basic or deluxe packages. Immediately I need premiere in order to add on one additional form. Costing a whopping $199. Wish you could select specific forms for an individual price than having to upgrade to a whole package completely.
Date published: 2022-02-23
Rated 2 out of 5 by from Disappointed I have to use two different computers to do my family's taxes. Turbo Tax Premier and Turbo Tax Deluxe will not operate on the same computer, even if we uninstall one program. SAD!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome product Fast and friendly service. Very easy to input everything
Date published: 2022-02-23
Rated 4 out of 5 by from 2021 Tax Filing I had a little difficulty but with the assistance of your tax experts everything worked out well.
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax is Awasom I am filing for the first time ever.. This process was so easy to follow through and watching the $$ go higher and higher.. I will stay with TurboTax
Date published: 2022-02-23
Rated 3 out of 5 by from never could update Have used turbotax for years. For some reason could never make it update automatically. Did manual update on federal but kept insisting i needed to update through out my time i was using the program
Date published: 2022-02-23
Rated 3 out of 5 by from Many questions unclear.. Really need an online or personal help for simple questions for free.
Date published: 2022-02-23
Rated 5 out of 5 by from Nice and Easy honestly before last year 2020, I hadn't filed taxes in YEARS. but when i did to get the stimulus money i was pleasantly surprised how easy it was thanks to this site TurboTax
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo tax has been excellent in the past been using this service for many years and no problems. But this year had problems paying for the filing. Justine came on line and helped resolve my issue. If this comes up next year I may have to find another service
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax stress free Quick and easy. Someone is always there to help!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by from Room for Improvement It was a smooth experience. My complaint is all the extra charges needed to file one additional form that isn't included in the basic or deluxe packages. Immediately I need premiere in order to add on one additional form. Costing a whopping $199. Wish you could select specific forms for an individual price than having to upgrade to a whole package completely.
Date published: 2022-02-23
Rated 2 out of 5 by from Disappointed I have to use two different computers to do my family's taxes. Turbo Tax Premier and Turbo Tax Deluxe will not operate on the same computer, even if we uninstall one program. SAD!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11888