TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
jhagemeister from
Terrible customer service and matching to tax expe
TurboTax Live was a terrible experience. I was bounced around to 8 different agents. Thank goodness I finally got to be with Julie. Prior to Julie I was placed with unresponsive agents, agents who were ill prepared to handle my account, and an incredibly difficult customer service platform to navigate. I work in customer success and the way TurboTax conducts business is shocking.
Date published: 2022-04-01
Rated 4 out of 5 by
Briaecker from
got th job done
It was easy to use, not sure how the cost compares to a preparer
Date published: 2022-04-01
Rated 5 out of 5 by
MKLawrence from
Turbo Tax is great
Employees with Turbo Tax was very much appriciated
Date published: 2022-04-01
Rated 5 out of 5 by
Tesha 89 from
Taxes were a breeze
I appreciate the eased of getting all my available breaks in an easy format.
Date published: 2022-04-01
Rated 5 out of 5 by
Wildfreedom from
Fantastic!
Pretty easy and effortless to use. Highly recommend.
Date published: 2022-04-01
Rated 4 out of 5 by
Delan96 from
An easy process
An easy process that doesn’t require overthinking.
Date published: 2022-04-01
Rated 5 out of 5 by
tinakl from
great service
Experts ready to answer any questions. Response was fast
Date published: 2022-04-01
Rated 3 out of 5 by
JKRowling from
EASY N QUICK
I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by
korik12 from
Great Job helping me
Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by
Dan 1953 from
Turbotax is awesome
Very easy to do taxes. Expert help is immediately available upon request. Great Service
All TurboTax® Offerings Reviews - Page 11875
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
jhagemeister from
Terrible customer service and matching to tax expe
TurboTax Live was a terrible experience. I was bounced around to 8 different agents. Thank goodness I finally got to be with Julie. Prior to Julie I was placed with unresponsive agents, agents who were ill prepared to handle my account, and an incredibly difficult customer service platform to navigate. I work in customer success and the way TurboTax conducts business is shocking.
Date published: 2022-04-01
Rated 4 out of 5 by
Briaecker from
got th job done
It was easy to use, not sure how the cost compares to a preparer
Date published: 2022-04-01
Rated 5 out of 5 by
MKLawrence from
Turbo Tax is great
Employees with Turbo Tax was very much appriciated
Date published: 2022-04-01
Rated 5 out of 5 by
Tesha 89 from
Taxes were a breeze
I appreciate the eased of getting all my available breaks in an easy format.
Date published: 2022-04-01
Rated 5 out of 5 by
Wildfreedom from
Fantastic!
Pretty easy and effortless to use. Highly recommend.
Date published: 2022-04-01
Rated 4 out of 5 by
Delan96 from
An easy process
An easy process that doesn’t require overthinking.
Date published: 2022-04-01
Rated 5 out of 5 by
tinakl from
great service
Experts ready to answer any questions. Response was fast
Date published: 2022-04-01
Rated 3 out of 5 by
JKRowling from
EASY N QUICK
I've always filed on credit karma, and when they teamed up with Turbo Tax, I was skeptical. This year's filing required two forms of income, and Turbo Tax said, 'no problem.' The only nuisance was how many times they offered you to upgrade your tax filing experience to a pro. There were too many upselling options- it was annoying after the second offer.
Date published: 2022-04-01
Rated 5 out of 5 by
korik12 from
Great Job helping me
Great work helping me. I really appreciate it. I would recommend this company to everyone.
Date published: 2022-04-01
Rated 5 out of 5 by
Dan 1953 from
Turbotax is awesome
Very easy to do taxes. Expert help is immediately available upon request. Great Service
All TurboTax® Offerings Reviews - Page 11875
Date published: 2022-04-01