TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Brandon312 from
Turbo tax is awsome
Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by
TurboTaxNEVERagain1 from
Customer for 10 years....never again
I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by
Luis143 from
Turbotax is awesome!
Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
Rated 5 out of 5 by
Mknsane from
Turbo Tax is great
So thankful for help doing my taxes. It's a necessary evil.
Date published: 2022-03-14
Rated 5 out of 5 by
Sarah O from
Yay
Super simple. Explains things when needed. Quick, easy, painless. Thank you!!
Date published: 2022-03-14
Rated 5 out of 5 by
FR0772 from
Filing is easy with Turbotax!
Lily is very helpful and very prompt in answering our questions.
Date published: 2022-03-14
Rated 5 out of 5 by
Kteachelem from
Turbo Tax is awesome!!!!
The experience with Turbo Tax was quick and efficient. Love this option to file taxes.
Date published: 2022-03-14
Rated 4 out of 5 by
LZim from
Turbo tax is good, but slightly misses the mark
I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
Rated 3 out of 5 by
Denashjus from
Was more complicated this year
I feel like it didn't walk you through the steps of self employment very easily. It however, helped me file the taxes amazingly easy.
Date published: 2022-03-14
Rated 4 out of 5 by
LB04 from
Works well
easy to use but slight differences in categories when inporting from Quickbooks.
All TurboTax® Offerings Reviews - Page 11874
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brandon312 from
Turbo tax is awsome
Was very easy to get all information across was very helpful
Date published: 2022-03-14
Rated 1 out of 5 by
TurboTaxNEVERagain1 from
Customer for 10 years....never again
I've been using Turbo tax for over 10 years. When I first started using, I qualified for free service due to my low income. Once I started making more money, I never minded paying more for the services provided. This year, I hit a stumbling block. I added an income (Robinhood) that did not need to be added since it actually had zero impact on my return. Once I added it in, Turbotax would not let me remove it, even after I spoke to customer service. In the end, I just paid for the upgrade package which did zero for my return and ended up having me give another 90 dollars. I hope turbo tax enjoys that extra money, I'll never use them again.
Date published: 2022-03-14
Rated 5 out of 5 by
Luis143 from
Turbotax is awesome!
Very user friendly, it guides you all the way in preparing tax returns.
Date published: 2022-03-14
Rated 5 out of 5 by
Mknsane from
Turbo Tax is great
So thankful for help doing my taxes. It's a necessary evil.
Date published: 2022-03-14
Rated 5 out of 5 by
Sarah O from
Yay
Super simple. Explains things when needed. Quick, easy, painless. Thank you!!
Date published: 2022-03-14
Rated 5 out of 5 by
FR0772 from
Filing is easy with Turbotax!
Lily is very helpful and very prompt in answering our questions.
Date published: 2022-03-14
Rated 5 out of 5 by
Kteachelem from
Turbo Tax is awesome!!!!
The experience with Turbo Tax was quick and efficient. Love this option to file taxes.
Date published: 2022-03-14
Rated 4 out of 5 by
LZim from
Turbo tax is good, but slightly misses the mark
I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
Rated 3 out of 5 by
Denashjus from
Was more complicated this year
I feel like it didn't walk you through the steps of self employment very easily. It however, helped me file the taxes amazingly easy.
Date published: 2022-03-14
Rated 4 out of 5 by
LB04 from
Works well
easy to use but slight differences in categories when inporting from Quickbooks.
All TurboTax® Offerings Reviews - Page 11874
Date published: 2022-03-14