TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Reeses Little Pieces from
TurboTax is great!
I always use TurboTax and will continue to use it.
Date published: 2023-02-19
Rated 5 out of 5 by
kadizzledog from
Amazingly Easy to Use
So easy to use and makes it quick. I will always use TurboTax!
Date published: 2023-02-19
Rated 5 out of 5 by
Stormkevin27 from
Easy Filing
TurboTax was easy to use and explained things really easily. Definitely better than paying someone to do so.
Date published: 2023-02-19
Rated 5 out of 5 by
Askar from
awsome
great communication skills & phone educate greatest!
Date published: 2023-02-19
Rated 5 out of 5 by
jjmueller from
very easy but safe
Found this service so much easier during pandemic and is now my household annual go to!
Date published: 2023-02-19
Rated 5 out of 5 by
SanchoVilla775 from
great customer service
Krystn was fantastic. I'm not savvy with any of this and she walked me through everything. Hopefully I can work with her again next year!
Date published: 2023-02-19
Rated 2 out of 5 by
TurboLacking from
Beware of the pricing and "fees"
This was an average experience in terms of the actual software. I've experienced other software that was easier to use before for a lower price point but it was no longer available this year...hence why I settled on TurboTax. As for the Pricing and "fee"...if they advertise the cost as being one value then they should not try to charge and additional $39 fee just to pay for the tax filing cost with the refund. This was a smaller "add on" when you get to the check out page and is easily overlooked. Just be aware of this is all.
Date published: 2023-02-19
Rated 4 out of 5 by
dedelat from
Easy to understand
The system was easy to use and there was good help along the way.
Date published: 2023-02-19
Rated 1 out of 5 by
bbaakk from
Will Not use it again
I tried this out in hopes to save me time. I ended up being on the phone/video chat for nearly 5 hours. I could have saved myself time and money. I have done my own taxes with TT for nearly 8 years for less than 200$ and probably around 2 hours processing time. This service cost more than 600$ and more than twice as long to complete.
Date published: 2023-02-19
Rated 5 out of 5 by
PG0590 from
Amazing help
I used to do turbotax on my own till I started my LLC. Keith did an amazing job on helping me out with my taxes and do not regret it!
All TurboTax® Offerings Reviews - Page 11874
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Reeses Little Pieces from
TurboTax is great!
I always use TurboTax and will continue to use it.
Date published: 2023-02-19
Rated 5 out of 5 by
kadizzledog from
Amazingly Easy to Use
So easy to use and makes it quick. I will always use TurboTax!
Date published: 2023-02-19
Rated 5 out of 5 by
Stormkevin27 from
Easy Filing
TurboTax was easy to use and explained things really easily. Definitely better than paying someone to do so.
Date published: 2023-02-19
Rated 5 out of 5 by
Askar from
awsome
great communication skills & phone educate greatest!
Date published: 2023-02-19
Rated 5 out of 5 by
jjmueller from
very easy but safe
Found this service so much easier during pandemic and is now my household annual go to!
Date published: 2023-02-19
Rated 5 out of 5 by
SanchoVilla775 from
great customer service
Krystn was fantastic. I'm not savvy with any of this and she walked me through everything. Hopefully I can work with her again next year!
Date published: 2023-02-19
Rated 2 out of 5 by
TurboLacking from
Beware of the pricing and "fees"
This was an average experience in terms of the actual software. I've experienced other software that was easier to use before for a lower price point but it was no longer available this year...hence why I settled on TurboTax. As for the Pricing and "fee"...if they advertise the cost as being one value then they should not try to charge and additional $39 fee just to pay for the tax filing cost with the refund. This was a smaller "add on" when you get to the check out page and is easily overlooked. Just be aware of this is all.
Date published: 2023-02-19
Rated 4 out of 5 by
dedelat from
Easy to understand
The system was easy to use and there was good help along the way.
Date published: 2023-02-19
Rated 1 out of 5 by
bbaakk from
Will Not use it again
I tried this out in hopes to save me time. I ended up being on the phone/video chat for nearly 5 hours. I could have saved myself time and money. I have done my own taxes with TT for nearly 8 years for less than 200$ and probably around 2 hours processing time. This service cost more than 600$ and more than twice as long to complete.
Date published: 2023-02-19
Rated 5 out of 5 by
PG0590 from
Amazing help
I used to do turbotax on my own till I started my LLC. Keith did an amazing job on helping me out with my taxes and do not regret it!
All TurboTax® Offerings Reviews - Page 11874
Date published: 2023-02-19