TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great! I always use TurboTax and will continue to use it.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazingly Easy to Use So easy to use and makes it quick. I will always use TurboTax!
Date published: 2023-02-19
Rated 5 out of 5 by from Easy Filing TurboTax was easy to use and explained things really easily. Definitely better than paying someone to do so.
Date published: 2023-02-19
Rated 5 out of 5 by from awsome great communication skills & phone educate greatest!
Date published: 2023-02-19
Rated 5 out of 5 by from very easy but safe Found this service so much easier during pandemic and is now my household annual go to!
Date published: 2023-02-19
Rated 5 out of 5 by from great customer service Krystn was fantastic. I'm not savvy with any of this and she walked me through everything. Hopefully I can work with her again next year!
Date published: 2023-02-19
Rated 2 out of 5 by from Beware of the pricing and "fees" This was an average experience in terms of the actual software. I've experienced other software that was easier to use before for a lower price point but it was no longer available this year...hence why I settled on TurboTax. As for the Pricing and "fee"...if they advertise the cost as being one value then they should not try to charge and additional $39 fee just to pay for the tax filing cost with the refund. This was a smaller "add on" when you get to the check out page and is easily overlooked. Just be aware of this is all.
Date published: 2023-02-19
Rated 4 out of 5 by from Easy to understand The system was easy to use and there was good help along the way.
Date published: 2023-02-19
Rated 1 out of 5 by from Will Not use it again I tried this out in hopes to save me time. I ended up being on the phone/video chat for nearly 5 hours. I could have saved myself time and money. I have done my own taxes with TT for nearly 8 years for less than 200$ and probably around 2 hours processing time. This service cost more than 600$ and more than twice as long to complete.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazing help I used to do turbotax on my own till I started my LLC. Keith did an amazing job on helping me out with my taxes and do not regret it!
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! I always use TurboTax and will continue to use it.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazingly Easy to Use So easy to use and makes it quick. I will always use TurboTax!
Date published: 2023-02-19
Rated 5 out of 5 by from Easy Filing TurboTax was easy to use and explained things really easily. Definitely better than paying someone to do so.
Date published: 2023-02-19
Rated 5 out of 5 by from awsome great communication skills & phone educate greatest!
Date published: 2023-02-19
Rated 5 out of 5 by from very easy but safe Found this service so much easier during pandemic and is now my household annual go to!
Date published: 2023-02-19
Rated 5 out of 5 by from great customer service Krystn was fantastic. I'm not savvy with any of this and she walked me through everything. Hopefully I can work with her again next year!
Date published: 2023-02-19
Rated 2 out of 5 by from Beware of the pricing and "fees" This was an average experience in terms of the actual software. I've experienced other software that was easier to use before for a lower price point but it was no longer available this year...hence why I settled on TurboTax. As for the Pricing and "fee"...if they advertise the cost as being one value then they should not try to charge and additional $39 fee just to pay for the tax filing cost with the refund. This was a smaller "add on" when you get to the check out page and is easily overlooked. Just be aware of this is all.
Date published: 2023-02-19
Rated 4 out of 5 by from Easy to understand The system was easy to use and there was good help along the way.
Date published: 2023-02-19
Rated 1 out of 5 by from Will Not use it again I tried this out in hopes to save me time. I ended up being on the phone/video chat for nearly 5 hours. I could have saved myself time and money. I have done my own taxes with TT for nearly 8 years for less than 200$ and probably around 2 hours processing time. This service cost more than 600$ and more than twice as long to complete.
Date published: 2023-02-19
Rated 5 out of 5 by from Amazing help I used to do turbotax on my own till I started my LLC. Keith did an amazing job on helping me out with my taxes and do not regret it!
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11874