TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
Rated 2 out of 5 by from Don't make me pay extra just because of crypto I was forced to pay for Premier TurboTax this year because I had to file for Crypto and stocks. This left a bad taste in my mouth for using TurboTax, as because of this I ended up paying more to file my taxes than I got back this year. I did not have a choice in how to use TurboTax. Normally I use the deluxe version and have no problems paying for that service as it is a huge benefit to me. However, being forced to pay extra for two extra sheets was something I felt was unnecessary.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT great and excellent software used to file tax. Good
Date published: 2022-04-15
Rated 5 out of 5 by from love Turbo tax been using turbo tax now for years with zero issues
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is easy this process was very easy to complete! anybody can do it, with the help of turbotax it even answered my questions for free.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so simple Turbo tax is so simple to use and has helpful tips along the way!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Run It was smooth, simple questions and overall just easy to get done
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is user friendly Quick and easy, I have been using it for years. Now I am writing to fill the minimum amount of letters
Date published: 2022-04-15
Rated 1 out of 5 by from Terrible It's incredibly expensive and difficult to use. The "help" feature I had to pay for is nonexistent because even if you do get someone to talk to it isn't a tax expert but just a support person. Turbo Tax used to be good but I bought one stock and suddenly I don't qualify for a simple tax return. It just feels like I am being taken advantage of. Taxes could be simple but I feel they are made complicated to keep people like myself from being able to do them on our own.
Date published: 2022-04-15
Rated 4 out of 5 by from Useful Very intuitive user interface, very useful walkthrough of all items. Also very helpful in how it identifies if you potentially missed something. However sometimes it was hard to tell where I was after clicking "Back" or "Continue" - for instance, after completing all categories in deductions and clicking "Done with Deductions", instead of moving to the next area it would redirect me back to one of the categories if I missed something and clicking "Back" or "Continue" would lead me to an unexpected screen. I get that this is to help with anything that might be missing or inaccurate, but I feel like this could have been done better, or with visual guides to show where I am. Some of the descriptions and questions for items, such as "moving-related expenses" were a little vague and could have been more specific. I had to follow the clickable links to get more context on those items, but I think reducing that clicking as much as possible in the first place would have made it better. Overall still very useful, I'll probably use it again and again.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1188
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
Rated 2 out of 5 by from Don't make me pay extra just because of crypto I was forced to pay for Premier TurboTax this year because I had to file for Crypto and stocks. This left a bad taste in my mouth for using TurboTax, as because of this I ended up paying more to file my taxes than I got back this year. I did not have a choice in how to use TurboTax. Normally I use the deluxe version and have no problems paying for that service as it is a huge benefit to me. However, being forced to pay extra for two extra sheets was something I felt was unnecessary.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT great and excellent software used to file tax. Good
Date published: 2022-04-15
Rated 5 out of 5 by from love Turbo tax been using turbo tax now for years with zero issues
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is easy this process was very easy to complete! anybody can do it, with the help of turbotax it even answered my questions for free.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so simple Turbo tax is so simple to use and has helpful tips along the way!
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Run It was smooth, simple questions and overall just easy to get done
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is user friendly Quick and easy, I have been using it for years. Now I am writing to fill the minimum amount of letters
Date published: 2022-04-15
Rated 1 out of 5 by from Terrible It's incredibly expensive and difficult to use. The "help" feature I had to pay for is nonexistent because even if you do get someone to talk to it isn't a tax expert but just a support person. Turbo Tax used to be good but I bought one stock and suddenly I don't qualify for a simple tax return. It just feels like I am being taken advantage of. Taxes could be simple but I feel they are made complicated to keep people like myself from being able to do them on our own.
Date published: 2022-04-15
Rated 4 out of 5 by from Useful Very intuitive user interface, very useful walkthrough of all items. Also very helpful in how it identifies if you potentially missed something. However sometimes it was hard to tell where I was after clicking "Back" or "Continue" - for instance, after completing all categories in deductions and clicking "Done with Deductions", instead of moving to the next area it would redirect me back to one of the categories if I missed something and clicking "Back" or "Continue" would lead me to an unexpected screen. I get that this is to help with anything that might be missing or inaccurate, but I feel like this could have been done better, or with visual guides to show where I am. Some of the descriptions and questions for items, such as "moving-related expenses" were a little vague and could have been more specific. I had to follow the clickable links to get more context on those items, but I think reducing that clicking as much as possible in the first place would have made it better. Overall still very useful, I'll probably use it again and again.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1188