TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is easy to use Used this for many years. I do my whole families taxes.
Date published: 2021-02-25
Rated 3 out of 5 by from Could have been better Normal Turbo Tax is informative. Not this time. I had to do alot of my own tax research. I would have lost over $2000, if I had listened to Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tax software Quick and easy, reliable with years of using, reasonable price
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax should be free It's quite sad that millions of Americans are facing sever financial strain and your service is nickel and dimming them. Truly its shameful. This is a useful tool but I find it deplorable that it just cost me $120 to file taxes and it didn't include local. At this rate going to an actual human being would make more sense. I know I am sending this review to a robot but come on y'all...
Date published: 2021-02-25
Rated 4 out of 5 by from Need work for beginners After the e-file didn't work for my NYS taxes it did not take the cost off.
Date published: 2021-02-25
Rated 1 out of 5 by from Not Happy I don't understand how $5000 dollars gets took from taxes. When it's time to do taxes i get 1/4 back. I don't understand how i make more every year and yet get smaller refunds. This website shows me how much i make and how much i get in a refund. And i keep getting less.This will be the last time i use turbotax.
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to file I have always been well prepared and recommended to family members.
Date published: 2021-02-25
Rated 1 out of 5 by from SUCKS I have used this for 6 years, never paying a cent. All of a sudden I have to pay 80 dollars? Last time I use this.
Date published: 2021-02-25
Rated 4 out of 5 by from One issue Everything was saved and today was review day. Added some info for education and charity but the stimulus section changed to numbers that were not valid. Not sure why turbo did that but glad I caught it before filing. Only complaint is the numbers being changed on reentry.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and affordable, precise. Guided entry and review of information prove helpful. This is my 8th year utilizing Turbo Tax and I will use it again next year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy to use Used this for many years. I do my whole families taxes.
Date published: 2021-02-25
Rated 3 out of 5 by from Could have been better Normal Turbo Tax is informative. Not this time. I had to do alot of my own tax research. I would have lost over $2000, if I had listened to Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tax software Quick and easy, reliable with years of using, reasonable price
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax should be free It's quite sad that millions of Americans are facing sever financial strain and your service is nickel and dimming them. Truly its shameful. This is a useful tool but I find it deplorable that it just cost me $120 to file taxes and it didn't include local. At this rate going to an actual human being would make more sense. I know I am sending this review to a robot but come on y'all...
Date published: 2021-02-25
Rated 4 out of 5 by from Need work for beginners After the e-file didn't work for my NYS taxes it did not take the cost off.
Date published: 2021-02-25
Rated 1 out of 5 by from Not Happy I don't understand how $5000 dollars gets took from taxes. When it's time to do taxes i get 1/4 back. I don't understand how i make more every year and yet get smaller refunds. This website shows me how much i make and how much i get in a refund. And i keep getting less.This will be the last time i use turbotax.
Date published: 2021-02-25
Rated 4 out of 5 by from Easy to file I have always been well prepared and recommended to family members.
Date published: 2021-02-25
Rated 1 out of 5 by from SUCKS I have used this for 6 years, never paying a cent. All of a sudden I have to pay 80 dollars? Last time I use this.
Date published: 2021-02-25
Rated 4 out of 5 by from One issue Everything was saved and today was review day. Added some info for education and charity but the stimulus section changed to numbers that were not valid. Not sure why turbo did that but glad I caught it before filing. Only complaint is the numbers being changed on reentry.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and affordable, precise. Guided entry and review of information prove helpful. This is my 8th year utilizing Turbo Tax and I will use it again next year.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11868