TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes taxes easier every year Turbo Tax makes it easier every year, I love the features of just taking a picture or scanning your documents and uploading them. It makes it easy to double check things to ensure it is all in there. 99% of the time it is spot on, easy to fix if it misses something. (my experience was due to the bank not putting it on the form for Turbo Tax to see it clearly)
Date published: 2022-02-26
Rated 5 out of 5 by from WOW!!!! Wow! I wish I would have discovered this years ago. I would have saved so much money and hassle. The service is insanely easy to navigate and it cost me nothing! Why is everyone not using this? They literally walk you through every step with super simple questions. All you need are your forms (W2s, previous year's 1040s, etc). The only real "work" you have to do is gather these forms. But, if you keep them somewhere organized, then it is no problem. It then just takes 1-2 hours to plug in the info and answer the questions. The crazy thing is if you go with a private accountant instead, they will charge you $200-$500 to plug in this info. I will forever use TurboTax each year.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is an easy way to file taxes Turbo Tax went through everything I needed to do to get my taxes completed. Mostly based off last years taxes which I used Turbp Tax also.
Date published: 2022-02-26
Rated 1 out of 5 by from Confusing and overpriced Cant downgrade after without re-starting, and I accidentally selected wrong type. Long, confusing, expensive process.
Date published: 2022-02-26
Rated 5 out of 5 by from Love Turbotax Great experience! Have used it the past few years and have loved the ease of it!
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax is becoming increasingly misleading... Throughout each step of the process, another add-on option is presented, and oftentimes it isn't clear what is actually necessary and what's just an upsell. There are now charges for every single part of the process, from filing federal, state, and even during the payment process, etc. There is a large gap in transparency in fees/packages between what the service used to be and what it is now. I will be trying HR Block next year.
Date published: 2022-02-26
Rated 5 out of 5 by from There products are high quality exact fit and chea TurboTax has always been there for me great service
Date published: 2022-02-26
Rated 5 out of 5 by from Love the Expert Help Anytime I had a problem I could rest assured that Turbo Tax would help me solve it.
Date published: 2022-02-26
Rated 5 out of 5 by from the champ super fast great job clean user friendly exciting couple more words
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome It's always an easy experience to file in the comfort of my own home. If I run into any issues or get confused about any of the materials, there are plenty of tools to help me understand and there's always a friendly expert that I can talk to live if I need to.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 11868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes taxes easier every year Turbo Tax makes it easier every year, I love the features of just taking a picture or scanning your documents and uploading them. It makes it easy to double check things to ensure it is all in there. 99% of the time it is spot on, easy to fix if it misses something. (my experience was due to the bank not putting it on the form for Turbo Tax to see it clearly)
Date published: 2022-02-26
Rated 5 out of 5 by from WOW!!!! Wow! I wish I would have discovered this years ago. I would have saved so much money and hassle. The service is insanely easy to navigate and it cost me nothing! Why is everyone not using this? They literally walk you through every step with super simple questions. All you need are your forms (W2s, previous year's 1040s, etc). The only real "work" you have to do is gather these forms. But, if you keep them somewhere organized, then it is no problem. It then just takes 1-2 hours to plug in the info and answer the questions. The crazy thing is if you go with a private accountant instead, they will charge you $200-$500 to plug in this info. I will forever use TurboTax each year.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is an easy way to file taxes Turbo Tax went through everything I needed to do to get my taxes completed. Mostly based off last years taxes which I used Turbp Tax also.
Date published: 2022-02-26
Rated 1 out of 5 by from Confusing and overpriced Cant downgrade after without re-starting, and I accidentally selected wrong type. Long, confusing, expensive process.
Date published: 2022-02-26
Rated 5 out of 5 by from Love Turbotax Great experience! Have used it the past few years and have loved the ease of it!
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax is becoming increasingly misleading... Throughout each step of the process, another add-on option is presented, and oftentimes it isn't clear what is actually necessary and what's just an upsell. There are now charges for every single part of the process, from filing federal, state, and even during the payment process, etc. There is a large gap in transparency in fees/packages between what the service used to be and what it is now. I will be trying HR Block next year.
Date published: 2022-02-26
Rated 5 out of 5 by from There products are high quality exact fit and chea TurboTax has always been there for me great service
Date published: 2022-02-26
Rated 5 out of 5 by from Love the Expert Help Anytime I had a problem I could rest assured that Turbo Tax would help me solve it.
Date published: 2022-02-26
Rated 5 out of 5 by from the champ super fast great job clean user friendly exciting couple more words
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome It's always an easy experience to file in the comfort of my own home. If I run into any issues or get confused about any of the materials, there are plenty of tools to help me understand and there's always a friendly expert that I can talk to live if I need to.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 11868