TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jeep4mygirls2 from
Turbo Tax is awesome!!!
Fast, easy, efficient! I have been using TurboTax for years now and they have never let me down. Everything is so simple and laid out for you I have always been pleased. Thank you so much for offering this service.
Date published: 2022-03-13
Rated 5 out of 5 by
Samfors1 from
Great and easy
Havital was quick, thorough, and prompt. Made the whole process much easier
Date published: 2022-03-13
Rated 4 out of 5 by
Timmy12345 from
Turbo Tax is great
I like Turbo Tax but it has gotten more expensive each year. =(
Date published: 2022-03-13
Rated 5 out of 5 by
bubblu from
EASY TO ACCESS
It was easy to access and user friendly. Great program
Date published: 2022-03-13
Rated 5 out of 5 by
Chapman09 from
Turbotax was simple and easy to use.
This made it much easier to file my federal and local taxes. Guidance is great!
Date published: 2022-03-13
Rated 3 out of 5 by
mkschneider58 from
Works well but is overpriced
Turbo tax self-employed is easy to use and allows me to get my taxes done quickly. However, the total cost with state filing is $170 + tax, compared to the local edition of $120, which can even be cheaper through sales. The premium of $50-$60 is not worth the cost.
Date published: 2022-03-13
Rated 2 out of 5 by
Bill2022Again from
Kind of sucky
Why didn't it let me import my transactions from my financial institution? Why hasn't it told me what to do about the supporting documentation for the Form 8949 summary entry? It lacks robustness compared to personal product and has left me feeling uneasy about my e-filing.
Date published: 2022-03-13
Rated 5 out of 5 by
Danih1988 from
Easy Filing
Love how its step by step and offers many extras such as talking to a rep if you need one!
Date published: 2022-03-13
Rated 5 out of 5 by
sccz from
TuboTax is great
I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by
Ramss from
Not So Good
Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
All TurboTax® Offerings Reviews - Page 11866
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jeep4mygirls2 from
Turbo Tax is awesome!!!
Fast, easy, efficient! I have been using TurboTax for years now and they have never let me down. Everything is so simple and laid out for you I have always been pleased. Thank you so much for offering this service.
Date published: 2022-03-13
Rated 5 out of 5 by
Samfors1 from
Great and easy
Havital was quick, thorough, and prompt. Made the whole process much easier
Date published: 2022-03-13
Rated 4 out of 5 by
Timmy12345 from
Turbo Tax is great
I like Turbo Tax but it has gotten more expensive each year. =(
Date published: 2022-03-13
Rated 5 out of 5 by
bubblu from
EASY TO ACCESS
It was easy to access and user friendly. Great program
Date published: 2022-03-13
Rated 5 out of 5 by
Chapman09 from
Turbotax was simple and easy to use.
This made it much easier to file my federal and local taxes. Guidance is great!
Date published: 2022-03-13
Rated 3 out of 5 by
mkschneider58 from
Works well but is overpriced
Turbo tax self-employed is easy to use and allows me to get my taxes done quickly. However, the total cost with state filing is $170 + tax, compared to the local edition of $120, which can even be cheaper through sales. The premium of $50-$60 is not worth the cost.
Date published: 2022-03-13
Rated 2 out of 5 by
Bill2022Again from
Kind of sucky
Why didn't it let me import my transactions from my financial institution? Why hasn't it told me what to do about the supporting documentation for the Form 8949 summary entry? It lacks robustness compared to personal product and has left me feeling uneasy about my e-filing.
Date published: 2022-03-13
Rated 5 out of 5 by
Danih1988 from
Easy Filing
Love how its step by step and offers many extras such as talking to a rep if you need one!
Date published: 2022-03-13
Rated 5 out of 5 by
sccz from
TuboTax is great
I used the chat feature. It gave me the confidence to proceed past the uncertain parts. Thank you to Ivette. Best if, during the chat, the chattee would have their name posted, during the dialog, more personal
Date published: 2022-03-13
Rated 2 out of 5 by
Ramss from
Not So Good
Keeps on Efile is rejected. Does not not take care properly. Coinbase gain/loss information is not able to get. Due to which I could not get accurate refund and I have to file under State Return where I only got 0.01% of my loss.
All TurboTax® Offerings Reviews - Page 11866
Date published: 2022-03-13