TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from GREAT FOR IDIOTS LIKE ME TurboTax is super easy to use. I only use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT! 100%------------------------------------------100%
Date published: 2021-02-25
Rated 5 out of 5 by from Easy as Pie I have used this site and had great results each year!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax Online is too restricted Having used TurboTax desktop for many years, I decided to try the online version this year and found it very restricted. I couldn't view my returns in progress, I couldn't access certain functions like putting some of my refund towards this years taxes and every time I went back to a previous step in the process I had to click through all of the step I left to return to where I left. Even though I didn't have to reenter anything, it was frustrating. In the end I paid as much as I would have had to pay for the desktop version without the freedom. Next year I'll go back to the desktop version.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax is unfair pricing I feel turbo tax is set up to take as much money out of a person as possible, my forms are simple, so why I end up paying so much is ridiculous, I should not have to pay for state when the is no need to send in, I should have the options of not sending in, but I get socked with a fee not right.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax makes doing my taxes easier Owning 2 businesses can be very time consuming when it comes to taxes. I am a hands on person, especially when it comes to money, so I have not hired an account yet. Turbo tax helps filing my taxes be a smooth process and the assistance is right there when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Good product for the price Excellent results for all my returns and assistance on when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from easy to do---thank you did not use---there was no need but it was reassuring to know that I could use if necessary
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Amazing TurboTax is a great easy to follow the step-by-step was easy
Date published: 2021-02-25
Rated 3 out of 5 by from Why would you text in the middle of the night? Everything’s great as always just can’t understand why they can’t set the auto text service to during business hours…. At 12am I could carelsss if my return was accepted.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11866
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT FOR IDIOTS LIKE ME TurboTax is super easy to use. I only use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT! 100%------------------------------------------100%
Date published: 2021-02-25
Rated 5 out of 5 by from Easy as Pie I have used this site and had great results each year!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax Online is too restricted Having used TurboTax desktop for many years, I decided to try the online version this year and found it very restricted. I couldn't view my returns in progress, I couldn't access certain functions like putting some of my refund towards this years taxes and every time I went back to a previous step in the process I had to click through all of the step I left to return to where I left. Even though I didn't have to reenter anything, it was frustrating. In the end I paid as much as I would have had to pay for the desktop version without the freedom. Next year I'll go back to the desktop version.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax is unfair pricing I feel turbo tax is set up to take as much money out of a person as possible, my forms are simple, so why I end up paying so much is ridiculous, I should not have to pay for state when the is no need to send in, I should have the options of not sending in, but I get socked with a fee not right.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax makes doing my taxes easier Owning 2 businesses can be very time consuming when it comes to taxes. I am a hands on person, especially when it comes to money, so I have not hired an account yet. Turbo tax helps filing my taxes be a smooth process and the assistance is right there when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Good product for the price Excellent results for all my returns and assistance on when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from easy to do---thank you did not use---there was no need but it was reassuring to know that I could use if necessary
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Amazing TurboTax is a great easy to follow the step-by-step was easy
Date published: 2021-02-25
Rated 3 out of 5 by from Why would you text in the middle of the night? Everything’s great as always just can’t understand why they can’t set the auto text service to during business hours…. At 12am I could carelsss if my return was accepted.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11866