TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Reduced my "Tax Anxiety" 100% The Turbo Tax software is outstanding and seemingly fail safe. I appreciate the repetitive questions that ensure accurate info exchange. I especially liked the ability to talk to Carol as she was patient, thorough, thoughtful, informative, and detail oriented. The checkout process was simple and reassuring. Always good to hear from your employee how happy they are with Intuit!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo is My go to! Amazing service and awesome help. Kelly my agent was able to help me correct all my mistakes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is AWESOME! TurboTax is so easy. You simply follow the prompts and there is nothing to worry about.
Date published: 2022-03-28
Rated 5 out of 5 by from the best and most helpful wow terrific pleasant and very helpful michael was great
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is great! Easy to follow and understand. They have answers for all your questions.
Date published: 2022-03-28
Rated 1 out of 5 by from TurboTax needs to fix its software glitches Filed in February and you guys lost all my documents when I called end of March. Fix the website. The people aren't the problem.
Date published: 2022-03-28
Rated 4 out of 5 by from Works well I have used Turbo Tax now for about 20 years. There always seems to be some small problem but getting it resolved was not too difficult. This year using Turbo Tax Live it was really simple and didn't have any problems
Date published: 2022-03-28
Rated 4 out of 5 by from good, but.... Live talked helped immensely!!! When filling jointly with separate financial accounts, it was hard to keep track of who had which account. I worked to do each one fully before moving on the holdings of my spouse.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Amazing I have had an great experience with Turbo Tax. My W2 is easily scanned into the system. The tax specialist are helpful. I'm able to get it done quickly with the assistance from Turbo Tax. The website is easy to use and once I started, I have been using it ever since.
Date published: 2022-03-28
Rated 4 out of 5 by from NJ state update very late Finally NJ state program got updated.. march 27! Wish it happens latest by early to mid March
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Reduced my "Tax Anxiety" 100% The Turbo Tax software is outstanding and seemingly fail safe. I appreciate the repetitive questions that ensure accurate info exchange. I especially liked the ability to talk to Carol as she was patient, thorough, thoughtful, informative, and detail oriented. The checkout process was simple and reassuring. Always good to hear from your employee how happy they are with Intuit!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo is My go to! Amazing service and awesome help. Kelly my agent was able to help me correct all my mistakes.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is AWESOME! TurboTax is so easy. You simply follow the prompts and there is nothing to worry about.
Date published: 2022-03-28
Rated 5 out of 5 by from the best and most helpful wow terrific pleasant and very helpful michael was great
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is great! Easy to follow and understand. They have answers for all your questions.
Date published: 2022-03-28
Rated 1 out of 5 by from TurboTax needs to fix its software glitches Filed in February and you guys lost all my documents when I called end of March. Fix the website. The people aren't the problem.
Date published: 2022-03-28
Rated 4 out of 5 by from Works well I have used Turbo Tax now for about 20 years. There always seems to be some small problem but getting it resolved was not too difficult. This year using Turbo Tax Live it was really simple and didn't have any problems
Date published: 2022-03-28
Rated 4 out of 5 by from good, but.... Live talked helped immensely!!! When filling jointly with separate financial accounts, it was hard to keep track of who had which account. I worked to do each one fully before moving on the holdings of my spouse.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Amazing I have had an great experience with Turbo Tax. My W2 is easily scanned into the system. The tax specialist are helpful. I'm able to get it done quickly with the assistance from Turbo Tax. The website is easy to use and once I started, I have been using it ever since.
Date published: 2022-03-28
Rated 4 out of 5 by from NJ state update very late Finally NJ state program got updated.. march 27! Wish it happens latest by early to mid March
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 11856