TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
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Own a business
Student
Rated 5 out of 5 by from Quick efficient and easy Great service to get a chore done the right way and legally too. Thank You TurboTax!!
Date published: 2021-02-24
Rated 4 out of 5 by from 2020 problem in Turbotax design and workflow. Smart Worksheet for 1040/1040SR worksheet. Heading "Deferral for Certain Schedule H or SE Filers Smart Worksheet", Line 11 "Enter the amount to report on Schedule 3 line 12e. Here the Turbotax program EXPECTS an amount when an H or SE filer may need or want one. I tried zero, 1 and -1 and the Turbotax Review bounced all of those in a way that implied that there was an error when an empty field was the only was to override or get past any number. Sloppy programming from my perspective. To establish applicability Turbotax should first ask if the H or SE filer has any W-2 wage employees; if not Line 11 is meaningless. If so then Turbotax should describe Line 11 in detail but Line 11 is missing from Help. This deferral is new for 2020 and Turbotax should have handled better. I googled this issue and found other similar hits and opinions. BTW: The profile below this box is much too nosy for a world where such info should be protected in every imaginable way. Nothing I detailed above changes when I divulge private info. And the "Nickname" field doesn't say to use a nickname that's never been used here before. Has Turbotax dropped the salary for it's programmers?
Date published: 2021-02-24
Rated 5 out of 5 by from Awsome Fast and easy to follow directions. helpful assistants
Date published: 2021-02-24
Rated 5 out of 5 by from Nice Nice,and polite and helpful. Good customer service
Date published: 2021-02-24
Rated 5 out of 5 by from This made my life so easy today!! I did this strictly by following the directions, entering necessary information, and all was done with the ease of understanding what was needed
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax made it easy for me to do my taxes for the first time ever.
Date published: 2021-02-24
Rated 5 out of 5 by from Very great Very easy and fast,thanks so much I really like this way
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Rox! I am not very comfortable on a computer and this was beyond easy. Very complete descriptions and details.
Date published: 2021-02-24
Rated 4 out of 5 by from Works well but hard to initially figure out costs It was difficult to decide which Turbo Tax product to use and if there would be any fees to file the state tax. For example to 1099-R was not clear if covered in the simple form which it was.
Date published: 2021-02-24
Rated 5 out of 5 by from Helpful Customer Service was very helpful and easy to work with.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick efficient and easy Great service to get a chore done the right way and legally too. Thank You TurboTax!!
Date published: 2021-02-24
Rated 4 out of 5 by from 2020 problem in Turbotax design and workflow. Smart Worksheet for 1040/1040SR worksheet. Heading "Deferral for Certain Schedule H or SE Filers Smart Worksheet", Line 11 "Enter the amount to report on Schedule 3 line 12e. Here the Turbotax program EXPECTS an amount when an H or SE filer may need or want one. I tried zero, 1 and -1 and the Turbotax Review bounced all of those in a way that implied that there was an error when an empty field was the only was to override or get past any number. Sloppy programming from my perspective. To establish applicability Turbotax should first ask if the H or SE filer has any W-2 wage employees; if not Line 11 is meaningless. If so then Turbotax should describe Line 11 in detail but Line 11 is missing from Help. This deferral is new for 2020 and Turbotax should have handled better. I googled this issue and found other similar hits and opinions. BTW: The profile below this box is much too nosy for a world where such info should be protected in every imaginable way. Nothing I detailed above changes when I divulge private info. And the "Nickname" field doesn't say to use a nickname that's never been used here before. Has Turbotax dropped the salary for it's programmers?
Date published: 2021-02-24
Rated 5 out of 5 by from Awsome Fast and easy to follow directions. helpful assistants
Date published: 2021-02-24
Rated 5 out of 5 by from Nice Nice,and polite and helpful. Good customer service
Date published: 2021-02-24
Rated 5 out of 5 by from This made my life so easy today!! I did this strictly by following the directions, entering necessary information, and all was done with the ease of understanding what was needed
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax made it easy for me to do my taxes for the first time ever.
Date published: 2021-02-24
Rated 5 out of 5 by from Very great Very easy and fast,thanks so much I really like this way
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Rox! I am not very comfortable on a computer and this was beyond easy. Very complete descriptions and details.
Date published: 2021-02-24
Rated 4 out of 5 by from Works well but hard to initially figure out costs It was difficult to decide which Turbo Tax product to use and if there would be any fees to file the state tax. For example to 1099-R was not clear if covered in the simple form which it was.
Date published: 2021-02-24
Rated 5 out of 5 by from Helpful Customer Service was very helpful and easy to work with.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11856