TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
0411 from
Turbo Tax Reduced my "Tax Anxiety" 100%
The Turbo Tax software is outstanding and seemingly fail safe. I appreciate the repetitive questions that ensure accurate info exchange. I especially liked the ability to talk to Carol as she was patient, thorough, thoughtful, informative, and detail oriented. The checkout process was simple and reassuring. Always good to hear from your employee how happy they are with Intuit!
Date published: 2022-03-28
Rated 5 out of 5 by
Jessyj10 from
Turbo is My go to!
Amazing service and awesome help. Kelly my agent was able to help me correct all my mistakes.
Date published: 2022-03-28
Rated 5 out of 5 by
brocknroll from
Turbo tax is AWESOME!
TurboTax is so easy. You simply follow the prompts and there is nothing to worry about.
Date published: 2022-03-28
Rated 5 out of 5 by
dundee 1 from
the best and most helpful
wow terrific pleasant and very helpful michael was great
Date published: 2022-03-28
Rated 5 out of 5 by
FelipeN from
Turbotax is great!
Easy to follow and understand. They have answers for all your questions.
Date published: 2022-03-28
Rated 1 out of 5 by
Jojahner from
TurboTax needs to fix its software glitches
Filed in February and you guys lost all my documents when I called end of March. Fix the website. The people aren't the problem.
Date published: 2022-03-28
Rated 4 out of 5 by
Mikeydabigdutch41 from
Works well
I have used Turbo Tax now for about 20 years. There always seems to be some small problem but getting it resolved was not too difficult. This year using Turbo Tax Live it was really simple and didn't have any problems
Date published: 2022-03-28
Rated 4 out of 5 by
hiker74 from
good, but....
Live talked helped immensely!!! When filling jointly with separate financial accounts, it was hard to keep track of who had which account. I worked to do each one fully before moving on the holdings of my spouse.
Date published: 2022-03-28
Rated 5 out of 5 by
Kiagirl34 from
Turbo Tax is Amazing
I have had an great experience with Turbo Tax. My W2 is easily scanned into the system. The tax specialist are helpful. I'm able to get it done quickly with the assistance from Turbo Tax. The website is easy to use and once I started, I have been using it ever since.
Date published: 2022-03-28
Rated 4 out of 5 by
R232 from
NJ state update very late
Finally NJ state program got updated.. march 27! Wish it happens latest by early to mid March
All TurboTax® Offerings Reviews - Page 11856
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
0411 from
Turbo Tax Reduced my "Tax Anxiety" 100%
The Turbo Tax software is outstanding and seemingly fail safe. I appreciate the repetitive questions that ensure accurate info exchange. I especially liked the ability to talk to Carol as she was patient, thorough, thoughtful, informative, and detail oriented. The checkout process was simple and reassuring. Always good to hear from your employee how happy they are with Intuit!
Date published: 2022-03-28
Rated 5 out of 5 by
Jessyj10 from
Turbo is My go to!
Amazing service and awesome help. Kelly my agent was able to help me correct all my mistakes.
Date published: 2022-03-28
Rated 5 out of 5 by
brocknroll from
Turbo tax is AWESOME!
TurboTax is so easy. You simply follow the prompts and there is nothing to worry about.
Date published: 2022-03-28
Rated 5 out of 5 by
dundee 1 from
the best and most helpful
wow terrific pleasant and very helpful michael was great
Date published: 2022-03-28
Rated 5 out of 5 by
FelipeN from
Turbotax is great!
Easy to follow and understand. They have answers for all your questions.
Date published: 2022-03-28
Rated 1 out of 5 by
Jojahner from
TurboTax needs to fix its software glitches
Filed in February and you guys lost all my documents when I called end of March. Fix the website. The people aren't the problem.
Date published: 2022-03-28
Rated 4 out of 5 by
Mikeydabigdutch41 from
Works well
I have used Turbo Tax now for about 20 years. There always seems to be some small problem but getting it resolved was not too difficult. This year using Turbo Tax Live it was really simple and didn't have any problems
Date published: 2022-03-28
Rated 4 out of 5 by
hiker74 from
good, but....
Live talked helped immensely!!! When filling jointly with separate financial accounts, it was hard to keep track of who had which account. I worked to do each one fully before moving on the holdings of my spouse.
Date published: 2022-03-28
Rated 5 out of 5 by
Kiagirl34 from
Turbo Tax is Amazing
I have had an great experience with Turbo Tax. My W2 is easily scanned into the system. The tax specialist are helpful. I'm able to get it done quickly with the assistance from Turbo Tax. The website is easy to use and once I started, I have been using it ever since.
Date published: 2022-03-28
Rated 4 out of 5 by
R232 from
NJ state update very late
Finally NJ state program got updated.. march 27! Wish it happens latest by early to mid March
All TurboTax® Offerings Reviews - Page 11856
Date published: 2022-03-28