TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Another tax year done easy Just one of those years that everyone really needs extra money in hard times to keep up float and turbotax makes it easy
Date published: 2022-02-16
Rated 5 out of 5 by from I love TurboTax Although they don't offer the advance payment option anymore which I was really looking forward to, They are still the best out there. I can't imagine going anyplace else. I will continue to use Turbo Tax every year.
Date published: 2022-02-16
Rated 5 out of 5 by from Needed help Kept not being able to get return to go, getting an error over a 8862 form. Bernadette screen shared with me and helped it get submitted. Fingers crossed it works
Date published: 2022-02-16
Rated 4 out of 5 by from TurboTax Has Great Tax Breaks Excellent Customer Service. Many Tax breaks Easy System. Filing Is Fast. Hope To Have Return SOON. Did Have To Wait To File State Separate. That Was A Inconvenience.
Date published: 2022-02-16
Rated 1 out of 5 by from Expensive, Misleading $117 for ME to do the work and complete the taxes. $39 to pay with my refund? Ridiculous. They advertise free all over the place but it's not even close to free.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax 2021 Filing I've been using Turbo Tax for years (switched to Basic a few years ago). Only had one issue and that was the contrbutions part in the review. I corrected the amount (originally, it wasn't filled in and I entered 600), ran Smart Review, and passed, but the Final review failed on the same spot. It didn't seem to have my change in there. After several attempts, I was finally able to get past it all and submit my taxes.
Date published: 2022-02-16
Rated 4 out of 5 by from Pretty Easy Pretty Easy to file my taxes thru turbo tax, would recommend
Date published: 2022-02-16
Rated 5 out of 5 by from TurboxTax is amazing Quick, Easy, and Simple to use. The simplicity and maneuverability is awesome.
Date published: 2022-02-16
Rated 5 out of 5 by from wonderful easy to use, easy to file, easy, breturn, wonderful,great,solid,comfortabe, not messy child could use it 2022
Date published: 2022-02-16
Rated 4 out of 5 by from Suggested Changes to Turbo Tax 1) "Continue" needs to be on pages (where applicable) so we don't have to scroll down just to click the darned button - irritating. 2) Enable all input for each person prior to inputting the next person - complete entries for 1 person and move on to all entries for next person 3) Received a call-back with nobody there. Irritating as I had to initiate the procedure again. 4) It took a long time for my agent to get an answer - I was not assured she knew what she told me was correct. Called the next day, and a new agent admitted she didn't know the answer and forwarded me to a tax consultant for the correct answer. I could have made an error in filing had I listened to agent #1 and had the IRS to deal with. Not good. Agents admit they don't know and connect to the correct party, please. 5) Move the face of the 'helper' on the bottom of the page (where 'continue' conflicts with his face) to the left corner. That's it! See you next year!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11853
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another tax year done easy Just one of those years that everyone really needs extra money in hard times to keep up float and turbotax makes it easy
Date published: 2022-02-16
Rated 5 out of 5 by from I love TurboTax Although they don't offer the advance payment option anymore which I was really looking forward to, They are still the best out there. I can't imagine going anyplace else. I will continue to use Turbo Tax every year.
Date published: 2022-02-16
Rated 5 out of 5 by from Needed help Kept not being able to get return to go, getting an error over a 8862 form. Bernadette screen shared with me and helped it get submitted. Fingers crossed it works
Date published: 2022-02-16
Rated 4 out of 5 by from TurboTax Has Great Tax Breaks Excellent Customer Service. Many Tax breaks Easy System. Filing Is Fast. Hope To Have Return SOON. Did Have To Wait To File State Separate. That Was A Inconvenience.
Date published: 2022-02-16
Rated 1 out of 5 by from Expensive, Misleading $117 for ME to do the work and complete the taxes. $39 to pay with my refund? Ridiculous. They advertise free all over the place but it's not even close to free.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax 2021 Filing I've been using Turbo Tax for years (switched to Basic a few years ago). Only had one issue and that was the contrbutions part in the review. I corrected the amount (originally, it wasn't filled in and I entered 600), ran Smart Review, and passed, but the Final review failed on the same spot. It didn't seem to have my change in there. After several attempts, I was finally able to get past it all and submit my taxes.
Date published: 2022-02-16
Rated 4 out of 5 by from Pretty Easy Pretty Easy to file my taxes thru turbo tax, would recommend
Date published: 2022-02-16
Rated 5 out of 5 by from TurboxTax is amazing Quick, Easy, and Simple to use. The simplicity and maneuverability is awesome.
Date published: 2022-02-16
Rated 5 out of 5 by from wonderful easy to use, easy to file, easy, breturn, wonderful,great,solid,comfortabe, not messy child could use it 2022
Date published: 2022-02-16
Rated 4 out of 5 by from Suggested Changes to Turbo Tax 1) "Continue" needs to be on pages (where applicable) so we don't have to scroll down just to click the darned button - irritating. 2) Enable all input for each person prior to inputting the next person - complete entries for 1 person and move on to all entries for next person 3) Received a call-back with nobody there. Irritating as I had to initiate the procedure again. 4) It took a long time for my agent to get an answer - I was not assured she knew what she told me was correct. Called the next day, and a new agent admitted she didn't know the answer and forwarded me to a tax consultant for the correct answer. I could have made an error in filing had I listened to agent #1 and had the IRS to deal with. Not good. Agents admit they don't know and connect to the correct party, please. 5) Move the face of the 'helper' on the bottom of the page (where 'continue' conflicts with his face) to the left corner. That's it! See you next year!
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11853