TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Sylvia was wonderful! Sylvia was my expert until she went on vacation. She was detailed, personable, and efficient. I highly recommend Sylvia as a tax expert.
Date published: 2022-03-11
Rated 5 out of 5 by from Very easy, very fast! All went well. Very fast and very professional. Will use next year.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax shakes you down! Turbo tax charges for everything! $$$ for state returns, then $25 to efile state returns! State returns are TERRIBLE! Turbo tax does NOT carryover all info from fed forms or from one state to another - example, it will double count capital gains on 2 states if you do not remove one! Turbo tax states are very frustrating and expensive
Date published: 2022-03-11
Rated 5 out of 5 by from Amazing From the beginning they were helpful and made the process simple. They answered all my questions and processed my return quickly !
Date published: 2022-03-11
Rated 4 out of 5 by from Disappointed I didn't get my free state return. It was suppose to be free with my purchase of Turbo Tax.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome!!! The best feeling! I've been paying someone to do my tax and today I dicided to do it and it was super easy the guided you all the way if you miss something at the end they tell you to go back and double check so there is no way you get a mistake. next year i well do it again and again using turbo Tax
Date published: 2022-03-11
Rated 1 out of 5 by from awful they add all and any types of fees so that AFTER all the work is in you HAVE to pay it. this is my last year using this
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Rules! Used for many years and always reliable and fairly easy to use.
Date published: 2022-03-11
Rated 5 out of 5 by from Very Easy to use TurboTax I used H & R block, this year i decided to used Turbo Tax it was much friendly and simple to used. i definitely will keep using Turbo for my future taxes.
Date published: 2022-03-11
Rated 5 out of 5 by from wonderful my taxes have always been crazy to do. this time it was starting out that way but I used the "chat" option and so glad I did. I love that you get a "real" person to help you. and you can interact with them. Turbotax makes taxes seem easier and more user friendly.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 11849
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
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Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sylvia was wonderful! Sylvia was my expert until she went on vacation. She was detailed, personable, and efficient. I highly recommend Sylvia as a tax expert.
Date published: 2022-03-11
Rated 5 out of 5 by from Very easy, very fast! All went well. Very fast and very professional. Will use next year.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax shakes you down! Turbo tax charges for everything! $$$ for state returns, then $25 to efile state returns! State returns are TERRIBLE! Turbo tax does NOT carryover all info from fed forms or from one state to another - example, it will double count capital gains on 2 states if you do not remove one! Turbo tax states are very frustrating and expensive
Date published: 2022-03-11
Rated 5 out of 5 by from Amazing From the beginning they were helpful and made the process simple. They answered all my questions and processed my return quickly !
Date published: 2022-03-11
Rated 4 out of 5 by from Disappointed I didn't get my free state return. It was suppose to be free with my purchase of Turbo Tax.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome!!! The best feeling! I've been paying someone to do my tax and today I dicided to do it and it was super easy the guided you all the way if you miss something at the end they tell you to go back and double check so there is no way you get a mistake. next year i well do it again and again using turbo Tax
Date published: 2022-03-11
Rated 1 out of 5 by from awful they add all and any types of fees so that AFTER all the work is in you HAVE to pay it. this is my last year using this
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Rules! Used for many years and always reliable and fairly easy to use.
Date published: 2022-03-11
Rated 5 out of 5 by from Very Easy to use TurboTax I used H & R block, this year i decided to used Turbo Tax it was much friendly and simple to used. i definitely will keep using Turbo for my future taxes.
Date published: 2022-03-11
Rated 5 out of 5 by from wonderful my taxes have always been crazy to do. this time it was starting out that way but I used the "chat" option and so glad I did. I love that you get a "real" person to help you. and you can interact with them. Turbotax makes taxes seem easier and more user friendly.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 11849