TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Satisfactory but not as good as previous years Turbo Tax seemed to have a few coding errors this year and it would take me to different places when I logged in at different times. I talked to three TT agents who couldn't help me modify the previous deprecation entry I put. None of us could figure out how to get to that page so the last agent recommended I clear everything and start over - which I had to do. However, I've used TT for many, many years (probably 15+) and I've never had that issue before.
Date published: 2021-02-24
Rated 5 out of 5 by from LIVE access to accountants! The LIVE chat feature is awesome! I love being able to screen share and they can help me fix my return in real time. Makes me feel confident my taxes are being done correctly. A+
Date published: 2021-02-24
Rated 1 out of 5 by from fock your lobbying fock your lobbying fock your lobbying fock your lobbying
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was great Your online program is easy to use. Got exceptional help from the call back person who's name was to hard to remember (Takeisha ?)
Date published: 2021-02-24
Rated 5 out of 5 by from Another great year of easy filing of my taxes! Simple and accurate - thank you for taking the stress out of filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great quick and simple to use highly recommended i will use this again next year
Date published: 2021-02-24
Rated 5 out of 5 by from RE: Acceptance for ALL!! Never have a problem filing my taxes. It is a easy to use tool.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent service It was a great experience, will it again Thanks you made it easy
Date published: 2021-02-24
Rated 5 out of 5 by from excellent with one exception everything went smoothly and always has but I noticed you quoted me $140.00 to do the taxes as I took the upgrade and said it was $50 off or discounted, however at checkout you added $40.00 for taking the money from my return as you state I qualified for that service. So, it would appear misconstrued to say it's a discount and then charge the same for filing with payment from return. Not allot of transparency there and it was disappointing. But there filed and I guess that's all that matters, I just will be more careful next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use I've always been happy with Turbo tax! They make it so easy!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11849
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Satisfactory but not as good as previous years Turbo Tax seemed to have a few coding errors this year and it would take me to different places when I logged in at different times. I talked to three TT agents who couldn't help me modify the previous deprecation entry I put. None of us could figure out how to get to that page so the last agent recommended I clear everything and start over - which I had to do. However, I've used TT for many, many years (probably 15+) and I've never had that issue before.
Date published: 2021-02-24
Rated 5 out of 5 by from LIVE access to accountants! The LIVE chat feature is awesome! I love being able to screen share and they can help me fix my return in real time. Makes me feel confident my taxes are being done correctly. A+
Date published: 2021-02-24
Rated 1 out of 5 by from fock your lobbying fock your lobbying fock your lobbying fock your lobbying
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was great Your online program is easy to use. Got exceptional help from the call back person who's name was to hard to remember (Takeisha ?)
Date published: 2021-02-24
Rated 5 out of 5 by from Another great year of easy filing of my taxes! Simple and accurate - thank you for taking the stress out of filing my taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great quick and simple to use highly recommended i will use this again next year
Date published: 2021-02-24
Rated 5 out of 5 by from RE: Acceptance for ALL!! Never have a problem filing my taxes. It is a easy to use tool.
Date published: 2021-02-24
Rated 5 out of 5 by from Excellent service It was a great experience, will it again Thanks you made it easy
Date published: 2021-02-24
Rated 5 out of 5 by from excellent with one exception everything went smoothly and always has but I noticed you quoted me $140.00 to do the taxes as I took the upgrade and said it was $50 off or discounted, however at checkout you added $40.00 for taking the money from my return as you state I qualified for that service. So, it would appear misconstrued to say it's a discount and then charge the same for filing with payment from return. Not allot of transparency there and it was disappointing. But there filed and I guess that's all that matters, I just will be more careful next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use I've always been happy with Turbo tax! They make it so easy!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11849