TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Repeat Filer This year makes the 4th year in a row I have used TurboTax to file my taxes. It is the cheapest easiest filing system I have found and it works great for me! TurboTax is amazing!!
Date published: 2021-02-25
Rated 4 out of 5 by from Had some issues this year, but not in the past When reviewing my forms, noticed that the program was pulling info for Donations and Child Care camps from prior years and substituting the names with ones I had keyed in earlier. I had to go back several times to correct these over and over again and look up EINs that didn't get retained. It also tried to add 1 of our W2's twice. Glad I reviewed my forms thoroughly this year, but haven't always paid that much attention to those lines of info. Usually just tie out the numbers.
Date published: 2021-02-25
Rated 5 out of 5 by from Almost perfect: needs minor improvements I use TTP every year, and am always impressed by how easy yet thorough it is. But there are a couple of features missing from the Review feature: When items are found that need to be corrected, you should a. provide a link to the form or UI page they are from, and open the sidebar Help information for this data element. It's impossible to know what to do when presented with nothing but a data element name and a text box!
Date published: 2021-02-25
Rated 5 out of 5 by from This is a great service Great service, I did a few mistakes, but the fact that I have a team of agents that are willing to help me is a good thing.
Date published: 2021-02-25
Rated 2 out of 5 by from So many bugs So many bugs. Had to delete and start over two times for two different reasons because the federal and the state portions don't communicate to each other
Date published: 2021-02-25
Rated 5 out of 5 by from 5 stars I like turbo tax because its simple and inexpensive.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best on-line tax service there is Couldn’t have been easier. Walks you through every step. I love me some Turbo Tax. Plus it’s free. The whole experience was a win, win.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTas for Business has some issues I've been using TurboTax Business ever since my state, Virginia, started requiring electronic filing. I would like to see Intuit move to calculations based upon dollars and cents rather than rounding each entry to the nearest dollar. The current method often leads to imbalances between book income figures of a dollar or two. Secondly, the state program has a bug which is trying to force me into making an entry applicable only to businesses which do some of their business outside the state, which mine does not. That bug prevents the electronic filing of my return. Intuits customer service was very courteous and patient but, in the end, was unable to get me to the point of being able to file.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is wonderful I love that I can find everything that applies to us.
Date published: 2021-02-25
Rated 5 out of 5 by from fast and easy, answered all my questions thank you for the quick and easy help, answered all my questions!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Repeat Filer This year makes the 4th year in a row I have used TurboTax to file my taxes. It is the cheapest easiest filing system I have found and it works great for me! TurboTax is amazing!!
Date published: 2021-02-25
Rated 4 out of 5 by from Had some issues this year, but not in the past When reviewing my forms, noticed that the program was pulling info for Donations and Child Care camps from prior years and substituting the names with ones I had keyed in earlier. I had to go back several times to correct these over and over again and look up EINs that didn't get retained. It also tried to add 1 of our W2's twice. Glad I reviewed my forms thoroughly this year, but haven't always paid that much attention to those lines of info. Usually just tie out the numbers.
Date published: 2021-02-25
Rated 5 out of 5 by from Almost perfect: needs minor improvements I use TTP every year, and am always impressed by how easy yet thorough it is. But there are a couple of features missing from the Review feature: When items are found that need to be corrected, you should a. provide a link to the form or UI page they are from, and open the sidebar Help information for this data element. It's impossible to know what to do when presented with nothing but a data element name and a text box!
Date published: 2021-02-25
Rated 5 out of 5 by from This is a great service Great service, I did a few mistakes, but the fact that I have a team of agents that are willing to help me is a good thing.
Date published: 2021-02-25
Rated 2 out of 5 by from So many bugs So many bugs. Had to delete and start over two times for two different reasons because the federal and the state portions don't communicate to each other
Date published: 2021-02-25
Rated 5 out of 5 by from 5 stars I like turbo tax because its simple and inexpensive.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the best on-line tax service there is Couldn’t have been easier. Walks you through every step. I love me some Turbo Tax. Plus it’s free. The whole experience was a win, win.
Date published: 2021-02-25
Rated 3 out of 5 by from TurboTas for Business has some issues I've been using TurboTax Business ever since my state, Virginia, started requiring electronic filing. I would like to see Intuit move to calculations based upon dollars and cents rather than rounding each entry to the nearest dollar. The current method often leads to imbalances between book income figures of a dollar or two. Secondly, the state program has a bug which is trying to force me into making an entry applicable only to businesses which do some of their business outside the state, which mine does not. That bug prevents the electronic filing of my return. Intuits customer service was very courteous and patient but, in the end, was unable to get me to the point of being able to file.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is wonderful I love that I can find everything that applies to us.
Date published: 2021-02-25
Rated 5 out of 5 by from fast and easy, answered all my questions thank you for the quick and easy help, answered all my questions!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11849