TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great job/ User Friendly User friendly however it was a difficult to find the IRS information to enter it's not showing how it's reported on the forms, maybe update that section so parents can claim the amount and dependents not just box 1 missing box 2 where you put the number of dependents. However the amount was correct and I double checked IRS so no delays would take place with my taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from user friendly The Turbo tax i used was very user friendly as i am not the best on the computer. they walked me every step of the way and got the best return i could get.
Date published: 2022-02-23
Rated 5 out of 5 by from AWESOME SERVICE PRETTY EASY AND STRAIGHT FORWARD AGENTS WERE SO HELPFUL
Date published: 2022-02-23
Rated 5 out of 5 by from Great Product! Have been using TurboTax for over 10 years. Easy to use and helpful. Will continue to use this method of Tax prep in the coming years.
Date published: 2022-02-23
Rated 5 out of 5 by from Stay with TurboTax Year after year, just keep going with TT. Easy, complete, all forms necessary. No hassle. Just one problem: TT doesn't handle retired clergy well b/c of the pension plan declared 100% housing allowance. Each year I have to use the "other income" form and a supplemental worksheet to show unused housing allowance. Also, some of the 2020 1099-R forms did not appear in (were not carried forward from) the 2021 list so had to input them again.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent product! Very user friendly. Provides tons of knowledge, information and tips throughout the filing process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rules!!! Very clear and easy to repair. The customer service help was great!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! Love It, easy and fast way to do taxes and they help you step by step in everything, I will continue to do my taxes through them, thank you so much!
Date published: 2022-02-23
Rated 5 out of 5 by from 10 Years of Great survice! Any time I needed help I received a call back with in less than 10 min. Most of the time in 5. The IRS makes a lot of the process difficult but Turbotax made the whole process understandable & easy
Date published: 2022-02-23
Rated 4 out of 5 by from turbo Tax 2022 it was great as usual and decent price easy to navigate
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job/ User Friendly User friendly however it was a difficult to find the IRS information to enter it's not showing how it's reported on the forms, maybe update that section so parents can claim the amount and dependents not just box 1 missing box 2 where you put the number of dependents. However the amount was correct and I double checked IRS so no delays would take place with my taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from user friendly The Turbo tax i used was very user friendly as i am not the best on the computer. they walked me every step of the way and got the best return i could get.
Date published: 2022-02-23
Rated 5 out of 5 by from AWESOME SERVICE PRETTY EASY AND STRAIGHT FORWARD AGENTS WERE SO HELPFUL
Date published: 2022-02-23
Rated 5 out of 5 by from Great Product! Have been using TurboTax for over 10 years. Easy to use and helpful. Will continue to use this method of Tax prep in the coming years.
Date published: 2022-02-23
Rated 5 out of 5 by from Stay with TurboTax Year after year, just keep going with TT. Easy, complete, all forms necessary. No hassle. Just one problem: TT doesn't handle retired clergy well b/c of the pension plan declared 100% housing allowance. Each year I have to use the "other income" form and a supplemental worksheet to show unused housing allowance. Also, some of the 2020 1099-R forms did not appear in (were not carried forward from) the 2021 list so had to input them again.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent product! Very user friendly. Provides tons of knowledge, information and tips throughout the filing process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rules!!! Very clear and easy to repair. The customer service help was great!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! Love It, easy and fast way to do taxes and they help you step by step in everything, I will continue to do my taxes through them, thank you so much!
Date published: 2022-02-23
Rated 5 out of 5 by from 10 Years of Great survice! Any time I needed help I received a call back with in less than 10 min. Most of the time in 5. The IRS makes a lot of the process difficult but Turbotax made the whole process understandable & easy
Date published: 2022-02-23
Rated 4 out of 5 by from turbo Tax 2022 it was great as usual and decent price easy to navigate
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 11844