TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Good job very thorough and like the personal assistance when needed...
Date published: 2021-03-28
Rated 1 out of 5 by from Probems! I have used Turbo Tax for many years and this year I was just a little disappointed with the downloads from brokers and banks. I downloaded from ComputerShare where I have several different stocks and 1099-Div for each stock. When I downloaded, Turbo Tax would not load all of the stock accounts. The program would only pickup 2. In prior years for this same account the download worked perfectly, you can see how disappointed I was with only a partial download.
Date published: 2021-03-28
Rated 3 out of 5 by from TURBOTAX gets it done IT got the job done. Better version this year than last.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for years. They make the tax return filing experience fast and easy!
Date published: 2021-03-28
Rated 1 out of 5 by from forced into paying I am SO INCREDIBLY frustrated. I felt very forced into paying for this, and I didn't even pay for it until i was done doing all of my taxes. At that point, it was like i was caught in a loop on the site and forced to buy the software. And it didn't help me at all figure out what I needed to figure out. You make it difficult to get out of paying. I am so angry.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome! DID MY TAXES IN AN HOUR! Great tool for filing taxes, affordable and fast. I like especially the explanation/help details that are clear, informative and easy to understand. So glad too have this product. My situation is very simple, so filing is a breeze with Turbotax.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax Free is great! Easily the the most efficient tax preparation around. Now that I'm retired the process makes me feel like someone is with me and just doing a interview. Of course, the free version is great because of my low income.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy It was easy. Glad I did it myself this year. Getting even more money than when I had them prepared by someone else.
Date published: 2021-03-28
Rated 4 out of 5 by from Intuitive with extra forms First time used and it was easy to follow. The Chat boxes were not totally helpful for my questions. I probably would have needed to upgrade my service from premier.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax makes it extremely easy The website holds your hand as it asks questions to determine what forms it needs or doesn't need from you in order to properly process all of your income or tax breaks. It's incredibly easy and convenient to do from home or on the mobile app if you choose. Additional convenience is one of my favorites: given proper credentials it will look for and input tax document information in for you after a couple seconds, helping to cut out any opportunity for me to miss-enter information by doing it manually
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Good job very thorough and like the personal assistance when needed...
Date published: 2021-03-28
Rated 1 out of 5 by from Probems! I have used Turbo Tax for many years and this year I was just a little disappointed with the downloads from brokers and banks. I downloaded from ComputerShare where I have several different stocks and 1099-Div for each stock. When I downloaded, Turbo Tax would not load all of the stock accounts. The program would only pickup 2. In prior years for this same account the download worked perfectly, you can see how disappointed I was with only a partial download.
Date published: 2021-03-28
Rated 3 out of 5 by from TURBOTAX gets it done IT got the job done. Better version this year than last.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for years. They make the tax return filing experience fast and easy!
Date published: 2021-03-28
Rated 1 out of 5 by from forced into paying I am SO INCREDIBLY frustrated. I felt very forced into paying for this, and I didn't even pay for it until i was done doing all of my taxes. At that point, it was like i was caught in a loop on the site and forced to buy the software. And it didn't help me at all figure out what I needed to figure out. You make it difficult to get out of paying. I am so angry.
Date published: 2021-03-28
Rated 5 out of 5 by from Awesome! DID MY TAXES IN AN HOUR! Great tool for filing taxes, affordable and fast. I like especially the explanation/help details that are clear, informative and easy to understand. So glad too have this product. My situation is very simple, so filing is a breeze with Turbotax.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax Free is great! Easily the the most efficient tax preparation around. Now that I'm retired the process makes me feel like someone is with me and just doing a interview. Of course, the free version is great because of my low income.
Date published: 2021-03-28
Rated 5 out of 5 by from Easy It was easy. Glad I did it myself this year. Getting even more money than when I had them prepared by someone else.
Date published: 2021-03-28
Rated 4 out of 5 by from Intuitive with extra forms First time used and it was easy to follow. The Chat boxes were not totally helpful for my questions. I probably would have needed to upgrade my service from premier.
Date published: 2021-03-28
Rated 5 out of 5 by from TurboTax makes it extremely easy The website holds your hand as it asks questions to determine what forms it needs or doesn't need from you in order to properly process all of your income or tax breaks. It's incredibly easy and convenient to do from home or on the mobile app if you choose. Additional convenience is one of my favorites: given proper credentials it will look for and input tax document information in for you after a couple seconds, helping to cut out any opportunity for me to miss-enter information by doing it manually
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 1185