TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the Best in the business. Awesome, I could not do it with out Turbo Tax. The team answer all my questions.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great but W2-C error in 2020 format Received an erroneous message about my W-2 form. System indicated that I would be receiving a W2-C form from my employer; however, my social security deduction was accurate at 6.2% of my social security wages. Created confustion and concern until I conducted my research and found it was an error in you program - time consuming and a waste of my time. Otherwise, a great program.
Date published: 2021-02-25
Rated 4 out of 5 by from 2020 created challenges and so did TurboTax I have used TurboTax for several years and find the process very easy. This year was much more difficult because of COVID19 considerations and changes. I wish TurboTax would've made it easier to find where the portion for the Rebate Recovery Tax Credit portion was. I went all the way through once but was never asked about stimulus payments. I had to go back through Federal for it to THEN ask about the missing stimulus portion. If I had not taken this initiative, I likely would not have received the tax credit.
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and fast Very user friendly and fast. Perfect for busy parents
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax have used for several years with success very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Its my go to tax accountant. Ive been using turbo tax for a long time now. It's safe, accurate, and most of all easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Turbotax takes me through every possible scenario for income and expenses in a step by step manner. Every step has access to an explanation and is very clear and easy to understand. They also have tax experts available should you need one - of which I did use one once and paid extra, but it saved me hundreds of dollars. I feel confident using this product because it completes every form needed and filing my taxes on my own isn't a guessing game as to if I did it right or not. Turbotax also saves me hundreds of dollars compared to if I had an accountant or lawyer do it for me. Love the product!
Date published: 2021-02-25
Rated 4 out of 5 by from helpful little tax experience helpful to me getting it filed
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file The most friendly and courteous, instructions easy to follow and I recommend everyone. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from Honestly, Amazing! Turbo Tax has the best customer service I have dealt with. I had a very difficult return this year and they were there to answer every single question I had!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the Best in the business. Awesome, I could not do it with out Turbo Tax. The team answer all my questions.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great but W2-C error in 2020 format Received an erroneous message about my W-2 form. System indicated that I would be receiving a W2-C form from my employer; however, my social security deduction was accurate at 6.2% of my social security wages. Created confustion and concern until I conducted my research and found it was an error in you program - time consuming and a waste of my time. Otherwise, a great program.
Date published: 2021-02-25
Rated 4 out of 5 by from 2020 created challenges and so did TurboTax I have used TurboTax for several years and find the process very easy. This year was much more difficult because of COVID19 considerations and changes. I wish TurboTax would've made it easier to find where the portion for the Rebate Recovery Tax Credit portion was. I went all the way through once but was never asked about stimulus payments. I had to go back through Federal for it to THEN ask about the missing stimulus portion. If I had not taken this initiative, I likely would not have received the tax credit.
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and fast Very user friendly and fast. Perfect for busy parents
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax have used for several years with success very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Its my go to tax accountant. Ive been using turbo tax for a long time now. It's safe, accurate, and most of all easy.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Turbotax takes me through every possible scenario for income and expenses in a step by step manner. Every step has access to an explanation and is very clear and easy to understand. They also have tax experts available should you need one - of which I did use one once and paid extra, but it saved me hundreds of dollars. I feel confident using this product because it completes every form needed and filing my taxes on my own isn't a guessing game as to if I did it right or not. Turbotax also saves me hundreds of dollars compared to if I had an accountant or lawyer do it for me. Love the product!
Date published: 2021-02-25
Rated 4 out of 5 by from helpful little tax experience helpful to me getting it filed
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to file The most friendly and courteous, instructions easy to follow and I recommend everyone. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from Honestly, Amazing! Turbo Tax has the best customer service I have dealt with. I had a very difficult return this year and they were there to answer every single question I had!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11836